Hotel Xcaret Mexico All Parks All Fun Inclusive Reviews

I love this hotel. Amenities and housekeepings are good.But it is so expensive..

We had a wonderful experience in this hotel! The hotel staffs are very friendly and helpful.

The environment and facilities are complete. Although it can be seen that it is a certain age, the management and operation are still relatively complete. Although there are many restaurants and activities, they all need to be booked in advance, so everyone should be prepared in advance and book the place you like as soon as you arrive, otherwise it will be a pity. You can basically visit one place a day, all of which are very good and fun. The overall feeling is still good

Hotel, wonderful staff, very attentive and the parks included with the hotel are great

The service is very bad, many restaurants are not edible, the hotel is very large but no one introduces the hotel facilities and restaurant locations to you, the service attitude is also very poor, compared to other all-inclusive hotels in Cancun that I have stayed in, it is really far behind, it is really not worth the high price

It was very exciting and you can go directly to the park. Both adults and children had a lot of fun. The environment is very good, the service is in place, and the facilities are complete. I will come again next time I have the chance.

Very nice hotel with lots of pools and grottos, but unfortunately a bit confusing and no direct beach access. Very suitable for families, especially because of the access to the surrounding parks.

I love the scenery! The atmosphere is great and the pool is great too! However, replies are so slow that it is very difficult to communicate via email.

The facilities are clean and good, but check-in and check-out take too long.

Very bad all-inclusive hotel experience. I will never go to any all-inclusive hotel again. All the food is not tasty. I don't know how long the shrimps have been left out before being cooked... It's like a pyramid scheme. They waste half a day telling you how good their company is and let you become a member. The hotel upgraded the sea view room. It's a rip-off!! They charged me 1200 USD, but you only need to pay 300 RMB more to book a sea view room online.

All the staff were friendly and nice. It was better because there were only foreigners and no Koreans. Personally, it was a godsend that I didn't do Arte! On the contrary, I met a lot of Koreans during the tour hahaha.

A friend bought me the famous Xcaret water park. Hotel prices for Christmas are ridiculously expensive, especially the hotels owned by Xcaret. So this time, in addition to staying at Xcaret Mexico (hereinafter referred to as More Iberostar Quetzal (hereinafter referred to as Q). The price of Hotel Q is less than half that of Hotel X (of course Hotel X includes amusement park tickets, you have to decide whether it’s worth it). Compared to X, which is famous among Chinese people, has better hardware facilities and scenery, I recommend Q more environment: Hotel X is a five-star hotel that Chinese people are familiar with. It has large rooms, new facilities, and not to mention hardware. The beach is very unique, and it feels like an Avatar suspended mountain. Most of the beach is composed of rocks, and there is a small section of beach. The water quality is super good. X is the garden and Q is the jungle. Catering Services: If I had only stayed at Hotel X, I might have thought it was pretty good, but unfortunately I stayed at Hotel Q. In contrast, Q Hotel feels like home. The waiters are more cheerful and accommodating. The drinks are open to drink. The buffet has many fresh varieties and there is basically no need to wait for a table. On Christmas Day, you can eat lobsters and oysters all you want. There is no stinginess at all. In contrast, the waiters at Hotel I also made a reservation for the Xin Gao Japanese meal, so my expectations weren’t too high. I ordered an appetizer of rice, and what came out was a bowl of white rice! I ordered sashimi without wasabi. The waiter said sorry, there is no wasabi today. I will give you pickled ginger slices instead of mustard. Activity: It’s very convenient to go to Xcaret’s parks, with buses running every 20 minutes. The hotel offers free airport drop-off, but reservation is required one day in advance.

The service is given 3 points because as long as you stay in this hotel for the first time, they will sell you a membership, saying it takes a few minutes, but it turns out to be a few hours, wasting the time of the guests

The overall feeling of the hotel is average. There are a lot of people in a resort hotel, and it is very noisy. Music is still playing at 10:30 in the evening. I booked the hotel through Ctrip. The agent was very unprofessional. I couldn’t find anyone for several days when I checked in, and Ctrip couldn’t solve it!