Building 2, Hanjiadai Mall, Danghu Street, Pinghu City, Zhejiang Province, Pinghu, Zhejiang, ChinaView Hotel Details
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Orange Crystal Pinghu Hotel Guest Reviews
4.8/5
Excellent
1033 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1033)
Positive reviews(1025)
Reviews with photos/video(239)
Delicious breakfast(80)
Classy environment(62)
Friendly front desk staff(44)
Convenient parking(24)
Well decorated(20)
Perfect for business trips(18)
Tasty coffee(15)
Stayed multiple times(4)
Negative reviews(8)
Martin Graham
Superior Queen Room
Stayed in Nov 2024
Couples
20 review
4.5/5
Great
Posted on Dec 8, 2024
The hotel is in a good location near shops and restaurants. Room was very clean and spacious enough for 1 or 2 night stay.
Response from Property: 尊敬的賓客:您好!感謝您選擇桔子水晶平湖酒店並在百忙之中提出寶貴建議,您的反饋我們一定會考量採納,爭取為您帶來更加完美的入住體驗,期待您的下次光臨!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Dec 1, 2024
The hotel is clean and easy access. The place to improve is TV usage is not user friendly and not easy to switch to watch TV programs.
In addition, my room is on 4th floor and the window is facing a wall, there is no view at all.
Response from Property: 尊敬的賓客:您好!感謝您選擇桔子水晶平湖酒店並在百忙之中提出寶貴建議,您的反饋我們一定會考量採納,爭取為您帶來更加完美的入住體驗,期待您的下次光臨!
Guest User
Business Queen Room
Stayed in Nov 2023
Other
5 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Okggfdfgh
Response from Property: 尊敬的賓客:您好!萬分的感謝您的用心點評。酒店位於平湖塘畔鬧中取靜,門口小橋流水風景宜人,周邊交通便利餐飲豐富,酒店內配套設施齊全,免費的洗衣房和健身房24小時全天為您開放,客房內小冰箱飲品充足,掛耳咖啡醇香濃郁風味十足!全屋智能家居,語音便捷控制,配備針孔攝像頭檢測儀保障您的私隱安全!酒店距離全國最大的羽絨服裝城僅六分鐘車程!我們的每一位員工會通過更貼心的、更細緻入微的服務讓您遠離城市的嘈雜,靜心享受小城之美。期待着下次讓您享受到更完美的入住體驗! 酒店總經理:戚方林
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on May 4, 2024
The hotel is in a good location, parking is convenient, the room is spacious, the hygiene is OK, there is also hand-brewed coffee to taste, the taste is good, Ctrip also gave free breakfast
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Hotel General Manager
NUMANCSE
Superior Queen Room
Stayed in Apr 2024
Family
22 review
4.6/5
Great
Posted on May 3, 2024
The room was a little smaller than I thought, but the waiter was quite enthusiastic and gave us breakfast and souvenirs for leaving the hotel. The Pinghu Pond Greenway outside the door added a bit of leisure☺️
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Hotel General Manager
Baliqinghuai
Special Queen Room
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Pinghu hotel with high cost performance, the hotel is new, located by the lake, beautiful environment, clean and hygienic rooms, quiet and comfortable, great breakfast. The waiter is very enthusiastic, there is a free laundry room and gym on the first floor. Very satisfied with the 3-day stay. When checking out, I left something behind and received a call from the hotel to remind me, thank you very much.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Hotel General Manager
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Family
12 review
3.7/5
Posted on May 1, 2024
The location is very good, with a small bridge and flowing water at the door, and it is also convenient to go to the scenic spots. The room facilities need to be improved, a little shabby, especially the living room, the sofa is very small.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Orange Crystal Pinghu Hotel. We are very sorry that you are disappointed with your stay. We apologize for this. We will seriously study the issues you mentioned and actively rectify them. Thank you for your help. We hope to provide you with a satisfactory stay experience when you stay next time. Hotel General Manager
Guest User
Queen Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 6, 2024
In April, we wanted to find a place that was not noisy but had small bridges and flowing water to spend a few days. Sure enough, Pinghu Orange Crystal Hotel met all our expectations. The customer service was very friendly and upgraded the room directly and added free breakfast. We were also very happy to be good neighbors with our children. The room was very clean and the design was OK. The scenery in front of the door was pleasant no matter day or night, and it was not far from the surrounding scenic spots.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Hotel General Manager: Ding Jianling
Guest User
Queen Room
Stayed in Jan 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Facilities: Complete facilities, refrigerator, take-out with robot delivery.
Hygiene: Clean and sanitary, wooden floor
Environment: Elegant environment, good sound insulation
Service: Good service, the waiter is very polite.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Pinghu Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Ding Jianling
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is clean and the environment is really good, with small bridges and flowing water. It is also very close to Donghu Park and Nanhetou Scenic Area.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. The hotel is located in Pinghu Pond, with a pleasant scenery of small bridges and flowing water at the door. The surrounding transportation is convenient and there are abundant restaurants. The hotel has complete supporting facilities, free laundry and gym are open to you 24 hours a day, and there are plenty of drinks in the small refrigerator in the room. The drip coffee is mellow and full of flavor! The whole house is smart home, voice control is convenient, and it is equipped with a pinhole camera detector to ensure your privacy and security! The hotel is only a six-minute drive from the largest down clothing city in the country! Each of our employees will let you stay away from the noise of the city through more intimate and meticulous services, and enjoy the beauty of the small city quietly. Looking forward to letting you enjoy a more perfect stay experience next time! Hotel General Manager
Shuyangxiancaocan
Special Queen Room
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The service attitude is very good, they actively help to upgrade the room, and there is also a check-out gift🤙
Original TextTranslated by Google
Response from Property: Dear guest: Hello! It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again. We will serve you wholeheartedly! I wish you a happy new year and all the best! Hotel General Manager: Qi Fanglin
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Good environment, new equipment, friendly front desk
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Hotel General Manager
alice814
Queen Room
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel has its own parking lot, and parking fees are free when staying at the hotel, which is very convenient for self-driving travel. The location is next to the First Bridge of Danghu Lake. You can walk along the riverside greenway to Nanhetou and East Lake Square. It is surrounded by mainly residential areas and is very quiet at night.
The room is very clean, and there is a smart speaker. The curtains, TV, lights, etc. can be controlled with just a shout, which is very convenient. The kettle is a hand brewing kettle for coffee. It can be heated at a constant temperature, which is very convenient. The bed was very comfortable and the pillows were memory pillows. I fell asleep as soon as I lay down.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Pinghu Hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again! Hotel General Manager: Qi Fanglin
Anonymous User
Special Queen Room
Stayed in Dec 2023
Business travelers
27 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Facilities: The new hotel has complete facilities! All rooms are smart! There is a small refrigerator!
Hygiene: Very clean! Comfortable to stay!
Environment: Elegant! Well decorated and no odor!
Service: Very satisfied! All requests are met! There is also a check-out gift!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. The hotel is located in Pinghu Pond, with a pleasant scenery of small bridges and flowing water at the door. The surrounding transportation is convenient and there are abundant restaurants. The hotel has complete supporting facilities, free laundry and gym are open to you 24 hours a day, and there are plenty of drinks in the small refrigerator in the room. The drip coffee is mellow and full of flavor! The whole house is smart home and voice control is convenient. Each of our employees will let you stay away from the noise of the city through more intimate and meticulous service, and enjoy the beauty of the small city quietly. Looking forward to letting you enjoy a more perfect stay experience next time! Hotel General Manager: Qi Fanglin
Guest User
Special Queen Room
Stayed in Dec 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 7, 2024
It is convenient to eat and shop next to the hotel. The room is very clean. The TV is super big. The shower in the bathroom is very comfortable and the water flow is very strong. The front desk is also very polite and upgraded the room for free. Great👍
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Orange Crystal Pinghu Hotel and sharing your experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress! Crystal journey, crystal company, looking forward to meeting you again! Hotel General Manager: Qi Fanglin