Hotel Monville Montreal Reviews

Response from Property: Dear guest,Thank you very much for your recent stay and for taking the time to share your experience with us.We’re truly sorry to hear that your check-in experience did not reflect the warmth and attentiveness we strive to provide. Please rest assured that we will address this with our front desk team to ensure every guest feels genuinely welcomed and supported upon arrival.Regarding your room, we understand your concerns about the perceived size. All our spaces contribute to maximizing the comfort and quality of your stay. Each room offers a king-size bed, a rain shower, a 50-inch interactive high-definition television, in addition to large windows, all of which provide a beautiful view of Montreal. However, we completely understand that some guests may prefer additional space, and our suites are designed to offer a more spacious and enhanced experience for future visits.We're also sorry to hear about the water pressure in the shower and tap. This is not the standard we aim to uphold, and we’ll be investigating the issue to ensure it’s promptly resolved. As for breakfast, we recognize that a wider variety can significantly impact guest satisfaction, and we’re actively exploring ways to diversify our offerings.Your feedback is invaluable in helping us improve. We hope you'll consider giving us another opportunity to provide a stay that fully meets your expectations. Please don’t hesitate to reach out to us directly should you plan a return, we would love to personally assist with your arrangements!Warm regards,The Monville Team

Response from Property: Dear guest,Thank you for choosing Hotel Monville once again! We’re delighted to hear that you enjoyed our convenient location and that your room met your expectations for cleanliness and comfort.It’s always a pleasure to welcome returning guests, and we truly appreciate your continued trust. We hope to have the chance to host you again soon.Warm regards,Abir SakrFront Office ManagerHotel Monville

Response from Property: Dear Wang,Thank you for your feedback! We're happy to hear you enjoyed our location and services. We understand that parking can sometimes be a bit trick, especially with the ongoing construction on our street, and we truly appreciate your patience.We hope to make your next stay even smoother and look forward to welcoming you back!Abir SakrFront Office ManagerHotel Monville

Response from Property: Dear guest,Thank you for your feedback! We greatly value proximity and understand its importance, especially when it comes to the location of our official business. We strive to provide convenient accessibility for our guests and are delighted to hear that our location met your needs. We look forward to welcoming you back for another excellent experience. Kindest regards from Montreal.Abir SakrFront office manager

Response from Property: Dear Kseniia Koshevaia,Thank you for sharing your feedback about your stay at Hotel Monville. We truly appreciate your honest assessment, and we're glad to hear that you found our location to be convenient, providing easy access to historical places in the area.We are sadned to hear that your experience didn't fully align with the expectations. Your comments are valuable to us, and we will take them into consideration as we work to improve and provide the best possible experience for our guests.We're pleased to hear that you still found our hotel suitable, especially due to its convenient location. We hope you had a comfortable stay overall, and if you decide to stay with us again in the future, please don't hesitate to reach out with any specific preferences or requests, and we will do our best to accommodate them. Thank you for choosing Hotel Monville, and we hope to have the opportunity to host you again.Kindest regards, The Monville Team

Response from Property: Hello guest, We are delighted to hear that you enjoyed your stay at Hotel Monville. Thank you very much for the 5 stars. See you soon! Hotel Monville team

Response from Property: Hello, Thank you for sharing your feedback! It's great to hear that you had a positive experience during your stay. All our spaces contribute to maximizing the comfort and quality of your stay. Each room offers a king-size bed, a rain shower, a 50-inch interactive high-definition television, in addition to large windows, all of which provide a beautiful view of Montreal. It's wonderful that you found the staff friendly. We appreciate your insights, and we hope you had an enjoyable visit to the area. If you ever plan to return, we look forward to welcoming you back!Kindest Regards, Hotel Monville Team

Response from Property: Dear nat.p,Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our convenient location.We’re sorry about the constant noise you noticed. We’ll certainly look into it to ensure greater comfort for our guests. Please also know that we have 24-hour maintenance service available to handle all requests. Regarding the comb, we regret that it’s not part of the amenities we currently provide. Your comment is appreciated and will help us consider how we can better meet our guests’ needs in the future.We hope to have the chance to welcome you back and provide an even better experience next time.Kind regards,Abir SakrFront Office Manager

Response from Property: Dear guest, Thank you for your kind words! We're delighted to hear that you found the room exceptionally clean and enjoyed our service. We look forward to welcoming you again in the future! 😊Kind regards,Abir SakrFront Office Manager

Response from Property: Dear Stephanie0310, Thank you so much for taking the time to share your experience!We're delighted to hear that you appreciated the modern design, convenient location, and especially the blackout features in the room. It's great to know you enjoyed a restful stay and that our front desk team left a positive impression.We hope to welcome you back on your next visit to Montreal!Warm regards,Abir SakrFront Officfe ManagerHotel Monville

Response from Property: Dear Guest,Thank you for sharing your experience! We are delighted to hear that you were pleased with the clean and modern room as well as the warm service from our front desk team. It was our pleasure to assist you in arranging a room for rest immediately after your long journey.We look forward to welcoming you back on your next visit to Montreal and providing you with an even more comfortable and enjoyable stay!Best regards, Abir Sakr Front Office Manager

Response from Property: Dear Guest, Thank you for your kind words and support! We’re delighted to hear that you were pleased with the cleanliness of the room, the well-equipped facilities, and our attentive service. Your satisfaction is our greatest motivation. We look forward to welcoming you back in the near future. Wishing you all the best! Best regards, Abir SakrFront Office Manager

Response from Property: Goodmorning, Thank you for sharing your review. We are glad that our hotel's location near Chinatown and other popular attractions made your stay convenient. We look forward to seeing you again next time and it will be our honor to serve you again! Best regards, L'équipe Monville