Hantang Hotel (Zhengzhou Railway Station West Plaza 27)

Hantang Hotel (Zhengzhou Railway Station West Plaza 27) Reviews

Hantang Hotel (Zhengzhou Railway Station West Plaza 27)

No.166 Jingguang North Road, Erqi District, Zhengzhou, Henan, ChinaView Hotel Details
Hantang Hotel (Zhengzhou Railway Station West Plaza 27)
Hantang Hotel (Zhengzhou Railway Station West Plaza 27)Hantang Hotel (Zhengzhou Railway Station West Plaza 27)Hantang Hotel (Zhengzhou Railway Station West Plaza 27)
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Hantang Hotel (Zhengzhou Railway Station West Plaza 27) Guest Reviews

4.8/5
Excellent
1800 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1800)
Positive reviews(1777)
Reviews with photos/video(714)
Friendly front desk staff(221)
Classy environment(160)
Easy to get around(117)
Delicious breakfast(87)
Close to train station(67)
Convenient parking(59)
Many amenities(51)
Perfect for business trips(39)
Negative reviews(23)
Guest User
Business 2-bed Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Nice hotel, good value for money. The cleaning lady No 105 is very helpful and friendly.
Response from Property: [Super large parking lot] Dear guests, Hello! We are very grateful for your support and trust. We will continue to adhere to the service concept of doing things attentively and serving carefully, so that you can feel the warmth of home during your stay at Xiaotang's. We look forward to your coming again to review our progress. Wish you a happy day every day.
AlBajgurd
Smart Enjoyment Double Bed Room - Cozy Tranquil
Stayed in Mar 2023
Solo travelers
22 review
4.5/5
Great
Posted on May 4, 2023
Excellent value for the money. The location is convenient. A few minutes' walk to the Zhengzhou railway subway station. No safe or bathrobes in the room though. The toilet is automatic: starts as soon as you sit down - found it a bit unhygienic.
Response from Property: You just appeared without any precautions or worries, and brought us surprises in front of our eyes. Thank you dear for choosing Xiaotang, your satisfaction is Xiaotang's greatest motivation, we will serve you as always, I wish you a happy life!
Guest User
Smart Enjoyment Double Bed Room - Cozy Tranquil
Stayed in Apr 2024
Other
27 review
5.0/5
Outstanding
Posted on May 5, 2024
015.016 The service is very friendly. The hotel is very close to the train station and is very convenient for tourists.
Original TextTranslated by Google
Response from Property: [Zhengzhou Station is within walking distance] Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive services, so that you can feel the warmth of home when staying at Xiao Tang's. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Deluxe Family Room
Stayed in Apr 2024
Other
3 review
5.0/5
Outstanding
Posted on May 4, 2024
015.113 The two waiters were enthusiastic and patient, very sunny, the breakfast was very good, the hygiene was also good, the hotel was very close to the train station and very convenient
Original TextTranslated by Google
Response from Property: 【出行便利】尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在小唐家的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Gaobiebaiye
Smart Enjoyment Double Bed Room - Cozy Tranquil
Stayed in Apr 2024
Solo travelers
54 review
5.0/5
Outstanding
Posted on May 5, 2024
The check-in experience was very good. The 021 service was very meticulous and professional. The room was clean and hygienic. Although it is not a newly opened hotel, the facilities are very new and the sound insulation is also very good. Especially the hotel's service. Any problems encountered will be actively solved. The housekeeping lady is also on duty 24 hours a day. If there are problems with the room, there will be special personnel to clean it. The breakfast is very rich, with a combination of meat and vegetables, and there are many kinds of fruits. The dining experience is also great. It is a very good check-in experience. The location is also very close to Zhengzhou Station and the transportation is also very convenient
Original TextTranslated by Google
Response from Property: [Zhengzhou Station is within walking distance] Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive services, so that you can feel the warmth of home when staying at Xiao Tang's. We look forward to your visit again to review our progress and wish you a happy day!
Kakajiuchi
Smart Enjoyment Double Bed Room - Cozy Tranquil
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 4, 2024
015.016 The service of the two beauties was very warm and good. The room was very clean and the breakfast was good. It was very close to the train station.
Original TextTranslated by Google
Response from Property: 【免費洗衣房】感謝您在百忙之中給我們這裏大的鼓勵與支持,讓我們倍感喜悦,同時更加堅定了要用心做到積極服務,讓每一位客人帶來最棒的入住感受,我們會不斷去提高自己的工作技能,給您以最快的速度辦理入住和退房手續,看您這麼喜愛,記得還要“see you again"哦~~
Xiaokeai-haokeai
Smart Enjoyment Twin Room - Cozy Tranquil
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Because it was a last-minute reservation, and the hotel is relatively close to my bestie, I originally booked a single room, but later my bestie said she would come to accompany me, so I changed it to a double room. The hotel also upgraded the room. The lady at the front desk was also very nice and had a very good service attitude. Thank you so much. The room was very clean, without any odor, and the facilities were very good. This stay was very good. My bestie and I said we would stay here when we come to Zhengzhou in the future.
Original TextTranslated by Google
Response from Property: [Zhengzhou Station is within walking distance] Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive services, so that you can feel the warmth of home when staying at Xiao Tang's. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Smart Enjoyment Twin Room - Cozy Tranquil
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The overall hotel service level is high, all employees have a strong sense of service, patient and thoughtful, 038, 095, etc.
Original TextTranslated by Google
Response from Property: [Walking distance to the West Square of the Railway Station] Thank you for your great encouragement and support in your busy schedule. We are very happy and more determined to provide active service with heart to give every guest the best stay experience. We will continue to improve our work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~~
Guest User
Smart Enjoyment Double Bed Room - Cozy Tranquil
Stayed in Mar 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The front desk service is very good, it is worth recommending and I will come back next time.
Original TextTranslated by Google
Response from Property: 【Super large free parking lot】Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiao Tang's. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Business Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The stay was very good. They upgraded us to a suite. It was very clean. I was a little scared after reading the reviews, but it was very clean when I got there. The meeting room was also very convenient.
Original TextTranslated by Google
Response from Property: [Walking distance to the West Square of the Railway Station] Thank you for your great encouragement and support in your busy schedule. We are very happy and more determined to provide active service with heart to give every guest the best stay experience. We will continue to improve our work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~~
Guest User
Forest Suite
Stayed in Mar 2024
Family
26 review
1.0/5
Posted on Apr 4, 2024
Still want a suite, dirty and smelly, the cleaning lady's service is very poor. The front desk service is very good. . The suite is too old, the toilet smells very bad,,,, I don't recommend it. The price is expensive, it's not worth it. . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Smart Enjoyment Double Bed Room - Cozy Tranquil
Stayed in Feb 2024
Business travelers
2 review
3.5/5
Posted on Mar 30, 2024
The service is average. I was charged extra for scanning the worry-free check-in code. The check-in card I was given was used by someone else. The windows are still old-fashioned and can't be closed tightly, which affects my rest. The bed is bumpy and wrinkled! When I checked out, several waiters were chatting and didn't say hello. There were several holes in the ceiling above the pillow. It was very strange that it was a pinhole camera installed by someone else. I looked at it several times and felt that it was not a camera. It affected my mood and rest.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Enjoyment Double Bed Room - Cozy Tranquil
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Environment: Hygienic Service: Very considerate service. I originally booked a king-size bed, but the hotel didn't have a king-size bed, so I upgraded it to a suite without paying any extra fees. I was very touched.
Original TextTranslated by Google
Response from Property: 【Super large free parking lot】Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiao Tang's. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Smart Enjoyment Double Bed Room - Cozy Tranquil
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The room is really super, super great. The atmosphere is great, the facilities are great. It's really worth the price. I think it's really cost-effective. The toiletries are also very complete, and the front desk service is also super good.
Original TextTranslated by Google
Response from Property: 【Super large free parking lot】Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiao Tang's. We look forward to your visit again to review our progress and wish you a happy day!
Xiaofeishenpanguan
Smart Enjoyment Double Bed Room - Cozy Tranquil
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 6, 2024
Great value for money, a wide variety of breakfast options
Original TextTranslated by Google
Response from Property: 【Garden Hotel】Thank you for your great encouragement and support in your busy schedule. We are very happy and determined to provide positive service to make every guest feel the best. We will continue to improve our work skills and check you in and out as quickly as possible. Seeing that you like it so much, remember to "see you again"~