POM POM Island Resort Reviews

Maybe because it is off-season, so basically it's a package tour. I signed up for a double island snorkeling. The coach is very nice. Bang Bang Island itself has a very rich school of fish and coral reefs. I saw turtles visiting here every day. There is a low tide every day, and the exposed shallows can be walked to, which is very beautiful. The water house environment is very good, but the facilities are relatively old. Pay attention to mosquito repellent in the house. The mosquito coils brought by the hotel seem to be useless. There are motor sounds and air conditioning sounds are also very noisy. For example, I have to wear earplugs when I sleep. Lunch and dinner are not provided free of charge now, and it may be off-season. Breakfast is also made to order. There are not many types but the taste is good. If you order at your own expense, the price is acceptable. It is definitely a large amount of food, so don't order too much. Chinese service is almost equal to no, but basic English is fun. In addition, pay attention to the island transfer to the hotel to make an appointment by sending an email. You may be late for boarding at noon because of waiting for someone. It takes 1-1.5 hours from Tawau Airport to the tourist pier by land, and 40 to 50 minutes on the water. So when booking air tickets, refer to the time provided by the hotel. In fact, there is a certain margin. We left because we were the only ones there. The hotel provided free late check-out and negotiated the departure time for the boat. In addition, I would like to give you some travel advice: you must carry cash with you or have someone to watch over it, especially if you are going to the water for a long time.

I rarely give bad reviews. I am also a businessman and I understand that it is not easy for businesses, but this experience was really terrible. I took my wife and children on a spontaneous trip, but I didn't expect to walk into a "scam" resort. The face of the front desk lady was stinkier than the durian in Malaysia. When she heard that we were staying with our children, she immediately started the "price increase mode" - 540 Malaysian ringgit! No extra bed, no breakfast, just money! Ctrip's customer service was so angry that she jumped up and down, but this sister calmly hid in the office, leaving us to perform "looking forward to it" at the front desk. Here I give a thumbs up to Ctrip's customer service. They have been actively contacting the hotel, but the hotel is not very willing to communicate, and the customer service also helplessly said that it was very unpleasant to communicate with them before. Regarding facilities, the hotel is relatively large, but the areas that are truly maintained and used are basically only the rooms. Other public facilities are basically out of semi-abandoned state, neglecting maintenance and upkeep. The slogans everywhere in the hotel are all about asking tourists to take responsibility and various fines warnings, which makes people feel like they are back in the 1990s. The night before, we stayed in a water house at another hotel of similar price, and the experience was much better than here. Later, we found that most water houses or sand houses of this price include three meals, while they only have breakfast. The so-called airport pick-up service has strict time requirements. Our flight was at 4:20 pm, and we could only take their 9 o'clock boat to leave the island. Even if there was only one group of guests, they were unwilling to change the time, so we gathered at their assembly point at 11 o'clock in the morning, but we didn't check in until 3 pm. The next day, we were waiting in the lobby at more than 8 o'clock in the morning as they requested. The sanitation on the island is also hard to describe. Garbage and dilapidation can be seen everywhere. There are also a lot of garbage washed by waves on the sand pond, and there are cigarette boxes in the flower pots. There is no desire for snorkeling. The water on the shore is not clear enough, there are few fish, and there are no shore or water activities. It's boring. Later, I read the comments about this hotel and found that many people have similar experiences. I can only say that everyone must read more comments before checking in, which is more able to reflect the hotel's check-in experience. All in all, this was an unprecedented bad experience. I spent two thousand and after paying the supplement, it was almost three thousand, but the accommodation experience was not as good as three hundred.

Before booking, I hesitated whether to book this island hotel because of the ratings. Personally, this hotel is not bad. I felt good when I went to the island, arrived and checked in. After all, it is an independent island far away from the main island. I didn't expect that I would live in the "motor room" for the first time in so many years. The generator was less than 5 meters away from us. I didn't pay attention during the day, but it was quiet at night. After the air conditioner was turned off, I heard a lot of noise and realized that our room was next to the generator room! I found the front desk clerk (there was no phone in the room) and replied that the manager would handle it for me the next day. No one contacted me the next day. I went to ask for a reply at lunch and I could be moved to another room after 2 pm that day. After dinner, I took a walk and walked over. The sound could also be heard. The feedback to the front desk replied that only this room could be changed for us, and this one was far away and there was no sound. Obviously, everyone knows the location of this house, speechless. I don't know how this independent house less than 5 meters away from the motor room and the iron tower can be approved? My advice to everyone, if you don't want to island hopping and just want a quiet vacation and water play, you can consider this hotel, but don't stay in the G10 side room!!!

The water houses at Bang Bang Island Resort, also known as Longzhu Hotel, are super cost-effective, more than half the price, and super cost-effective. The water house rooms are very large, far from the coast, and there is no garbage. The service is also good, but the surrounding area is surrounded by barbed wire, and you can't walk around the island to other hotels. Facilities: Generally speaking, they are relatively old, but they are good enough, with sufficient water pressure and continuous power supply. Hygiene: The bedding in the water house is changed every two days, which feels pretty good. Environment: The hotel environment is nothing to say, the pure water house will be boring, and there is a beach here, which is very suitable for bringing children to play. The public facilities are all good, and the snorkeling area is next to the water house. Service: The service is quite enthusiastic, the restaurant price is reasonable, and the suitcases are sent to the room from the plane out of the airport. Round-trip airport transfer (reservation required in advance): Make an appointment through Ctrip, and someone will hold a sign when you leave the airport. The whole journey is combined by car and ship, which is super convenient. Return boat transfer service (reservation required in advance): Just wait in the room for the return trip, which is super convenient.

Facilities: An old resort, the facilities are relatively old but it does not affect the stay experience Environment: I saw some bad reviews before, so I was still worried, but it completely exceeded my expectations, it is super beautiful, the snorkeling environment is also very good, and I saw turtles. Two turtles have been swimming around the snorkeling area. It may be the off-season now, there are few people, and the stay experience is very good Service: There are Chinese-speaking employees at the boarding and airport pick-up points. The island basically communicates in English, and basically everyone can communicate. Now it has changed to a meal-ordering and payment system for dinner. The quantity is also large and the price is moderate and acceptable The environment is very good, very beautiful, and there are few people. Compared with the White Pearl next door, the environment may be worse after all, it has been a long time, but the experience will be better with fewer people

Peaceful and comfortable living. I feel that the resort has considered everything for you. You just enjoy the beach and relax. It's very nice. Living on an island far away from the land, there are no group tourists visiting. The beach is small and beautiful, very clean. It is the most beautiful beach I have ever been to. The water is also very clean. The water quality definitely meets the expectations of the glass sea. Although the hardware facilities can be seen to be old if you look closely, they are well maintained and still clean and tidy. I regret not booking a few more days. The cost performance is too high.

The price is so high, but it is not reflected in all aspects. The advantage is that Pom Pom Island is a private island, so you are not disturbed by tour groups and local natives, and you can see turtles and clown fish up close. The rest are all complaints. The air conditioning is very poor, like a steamer during the day; there is no wifi, and you can only rely on intermittent mobile phone signals; the meals are like feeding pigs, all pre-prepared dishes, just enough to make a living; the hotel is considerate and full of notices of various fines and additional charges. In summary, first-class scenery, fifth-rate hardware, and inferior service

Their hotel service is very unique. The air conditioning in the first room was very poor. When they asked them to change rooms, they said that other rooms were like this. Then they said that the rooms by the sea were OK, but they had to pay extra. When I booked two rooms before, there was only one room by the sea, and then I could only book one room each. Now there is one, but it costs 250 MYR, which is higher than the price on Ctrip! But there is no way on the island! This kind of private island really can't talk about service, it feels like just going through the process! It's quite standard, and things are done, but the environment of the island is good. You can refer to the pictures to see that this hotel has better facilities among the hotels on this island? The others are even worse! The previous room and the changed room were sprayed with this insecticide everywhere! It feels very uncomfortable! The price in the peak season is really not cost-effective, it's better to come in the off-season. Although the airport drop-off service is a Chinese driver, it's like you owe him money! He drives fast, has a very bad attitude, and has no road safety awareness at all! I advise those with children and the elderly not to come here, life is precious!