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Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(681)
Positive reviews(670)
Reviews with photos/video(118)
Friendly front desk staff(87)
Classy environment(75)
Delicious breakfast(67)
Many amenities(26)
Perfect for business trips(22)
Convenient parking(22)
Comfortable bed(21)
Loved the view(12)
Negative reviews(11)
Brendan
Superior City-view Twin Room
Stayed in Sep 2023
Other
1 review
4.0/5
Very Good
Posted on Oct 29, 2023
Check in and check out was easy. Staff were helpful and found ways around the language barrier. I was in town for the half marathon so only had a light breakfast but there was plenty to eat. There was a slight smell of stale cigarette but it was not so much that it impacted on the stay. The room met my needs and was very comfortable. There is a great park to walk or run around very close. A taxi is necessary to get to town or find a wider range of food options. I ate at the mirage which was a hot pot restaurant and this was a pleasant experience.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Qingdao Huayun Hotel and for your comments and recognition of the hotel! For us, it is a great pleasure for you to spend a pleasant time here. Providing guests with first-class accommodation and warm service is our consistent goal. We will continue to provide guests with quality services and look forward to your next visit. FO Aries
Arturo Joao
Superior Garden-view Queen Room
Stayed in Jun 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Good hotel for the price. Not too far from city center or malls.
Response from Property: Dear guest, thank you for your recognition of Grand Mercure QingDao PingDu! Whether it's a clean and comfortable room or warm and intimate service, we will always present it to you on your next visit. We will share your affirmation with our hotel colleagues and look forward to your next visit! Fo Aries
Cornelius Machiel
Superior Garden-view Queen Room
Stayed in Dec 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Like always I only have praise for this hotel. This time I got fruit as well as a snack pack for the evening and when in checked out I was given a package of fruit and water. Breakfast as always was delicious.
Response from Property: Dear guest, thank you for your recognition of Grand Mercure QingDao PingDu! Whether it's a clean and comfortable room or warm and intimate service, we will always present it to you on your next visit. We will share your affirmation with our hotel colleagues and look forward to your next visit! Fo Aries
NicoBr
Superior Garden-view Queen Room
Stayed in Jul 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Good value for the money
Response from Property: Dear guest, thank you for your recognition of Grand Mercure QingDao PingDu! Whether it's a clean and comfortable room or warm and intimate service, we will always present it to you on your next visit. We will share your affirmation with our hotel colleagues and look forward to your next visit! Fo Aries
Stanislav
Deluxe Double Room
Stayed in Jul 2023
Solo travelers
41 review
4.7/5
Amazing
Posted on Aug 5, 2023
If someone is looking for a good and quality hotel in this city, I recommend this one .
Response from Property: 親愛的客官:遙遠的問候,隨着那縷縷清風,温暖在彼此心頭,美麗的瞬間,在綿綿情意中化為永久。願快樂的心舟,總在您心中游走,願幸福的腳步,總是隨您左右。您的滿意是我們動力的源泉!期待您的再次光臨,您的肯定也是我們不斷努力的支持 FO Aries
Boyakegeluoruiya
Superior Garden-view Queen Room
Stayed in Mar 2024
Other
2 review
5.0/5
Outstanding
Posted on May 1, 2024
Zheng Xiaoyu at the front desk is very enthusiastic and nice. The room is also clean.
Original TextTranslated by Google
Response from Property: Sometimes an unforgettable look does not necessarily mean luxury and cumbersomeness, but rather the warmth close to the heart. Making ordinary details exquisite and serious will form a huge power. We are willing to be the guardians of warmth and simplicity in modern life. You will come and we will always be there. FO Aries
Feideyaogemingzime
Executive Queen Room
Stayed in Feb 2024
Business travelers
54 review
4.5/5
Great
Posted on Mar 22, 2024
This is my second stay. It's not bad. The service and breakfast are good. But the facilities in the room are a bit old and need to be updated.
The window of 1608 is a bit leaky. It happened to be windy yesterday afternoon, and it made a sound. Also, the shower head is a bit clogged, especially the top one, which is seriously clogged. Please pay attention to clean it in time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you very much for staying at Grand Mercure Qingdao Huayun. We are deeply sorry that we failed to give you a pleasant experience. We have notified the relevant departments and management of the hotel as soon as possible and have formulated corresponding improvement plans. We look forward to your opportunity to stay at the hotel again and witness our growth and improvement with your own eyes! Thank you!
Guest User
Superior City-view Twin Room
Stayed in Oct 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Nov 8, 2023
The hotel is in a good location, the rooms are clean and tidy, the facilities are complete, the breakfast is a combination of Chinese and Western, rich and delicious, the service staff is warm and meticulous, and the response is timely. It is very worth staying!
Original TextTranslated by Google
Response from Property: Dear guests: Greetings from afar, along with the breeze, warm each other's hearts, beautiful moments, in the lingering affection, become permanent. May the happy heart boat always wander in your heart, may the footsteps of happiness always follow you. Your satisfaction is the source of our motivation! Looking forward to your visit again, your affirmation is also the support of our continuous efforts FO Aries
Bieditouhuangguanhuidiao,bieliuleijianrenhuixiao
Superior Garden-view Queen Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 24, 2023
The service is super good. The ladies on duty at the front desk at different times are very polite and considerate. They will help deliver takeaways, especially when I left something behind. The front desk specially called to inform me and helped to send it back. The environment is great and the indoor environment is great. It has a great sense of design, the facade decoration is very special and I like it, and the room also feels warm. The hotel is very special, full of design style, and I am very satisfied with my stay! I secretly took a look at the badges of the very enthusiastic front desk ladies. Zhang Ting and Yang Haojie, two beauties at the front desk, were very welcoming and provided excellent service! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest: The distant greetings, along with the wisps of breeze, warm each other's hearts, and the beautiful moments become eternal in the endless affection. May the joyful boat always swim in your heart, and may the footsteps of happiness always follow you. Your satisfaction is the source of our motivation! We look forward to your visit again. Your affirmation also supports our continuous efforts. FO Aries
Weihailixiaojin
Executive Queen Room
Stayed in Mar 2024
Business travelers
2 review
1.1/5
Posted on Apr 15, 2024
The worst five-star executive king room I've ever stayed in. The whole hotel smells terrible, the service is cold and unenthusiastic, the facilities are poor, the toilet is old-fashioned and the razor is rubbish in such a high-end room.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you very much for staying at Grand Mercure Qingdao Huayun. We are deeply sorry that we failed to give you a pleasant experience. We have notified the relevant departments and management of the hotel as soon as possible and have formulated corresponding improvement plans. We look forward to your opportunity to stay at the hotel again and witness our growth and improvement with your own eyes! Thank you!
Guest User
Superior Garden-view Queen Room
Stayed in Sep 2023
Family
17 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The service was very good and there were many wedding banquets. In order to avoid disturbance, we upgraded the room for free. Due to travel issues, I only stayed for one day out of the originally planned two nights. The hotel provided a large package of fruits, snacks, potato chips, biscuits, etc. unexpected surprise
Original TextTranslated by Google
Response from Property: Dear guest: The distant greetings, along with the wisps of breeze, warm each other's hearts, and the beautiful moments become eternal in the endless affection. May the joyful boat always swim in your heart, and may the footsteps of happiness always follow you. Your satisfaction is the source of our motivation! We look forward to your visit again. Your affirmation also supports our continuous efforts. FO Aries
Guest User
Superior Garden-view Twin Room
Stayed in Aug 2023
Family
26 review
5.0/5
Outstanding
Posted on Oct 2, 2023
The service is very good, the facilities are quite new, parking is also very convenient, the room service is cleaned very promptly, the things are delivered very quickly, there are also baby toothbrushes and slippers, not bad, not bad, the scenery is also very good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Qingdao Huayun Hotel and for your comments and recognition of the hotel! For us, it is a great pleasure for you to spend a pleasant time here. Providing guests with first-class accommodation and warm service is our consistent goal. We will continue to provide guests with quality services and look forward to your next visit. FO Aries
Guiqulaichi…
Superior Garden-view Queen Room
Stayed in Feb 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Very satisfied, quiet, upgraded room, wide window. Good breakfast with complete variety! The service attitude is very good 👍 Whether it is the receptionist Zheng at the reception that day or the receptionist Xiao Zhang at the check-out, they all make people feel at home
Original TextTranslated by Google
Response from Property: Your words of praise are like a beacon guiding us from afar, and fate is like a wave that pushes us together. In order to bear your praise, we must not forget our original intention and forge ahead. We look forward to your visit again! Fo Aries
Guest User
Superior Garden-view Queen Room
Stayed in Aug 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Sep 20, 2023
It was a very pleasant experience. The whole hotel management is in place. As soon as I entered the room, I was asked if there were any deficiencies. I went downstairs to eat, and when I came back, I found a bag of snacks and fruits on the table. There were also 4 bottles of mineral water in the room, which was generous. I also received fruits and mineral water when I checked out. The breakfast was rich. This is one of the most praised hotels I have stayed in for so many years. I will continue to stay next time
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Qingdao Huayun Hotel and for your comments and recognition of the hotel! For us, it is a great pleasure for you to spend a pleasant time here. Providing guests with first-class accommodation and warm service is our consistent goal. We will continue to provide guests with quality services and look forward to your next visit. FO Aries
Guest User
Superior Garden-view Queen Room
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 19, 2023
The room is big and clean, the service attitude is also very good, the customer service lady is very considerate, it is a good experience, the hotel parking is also convenient. I will book this hotel again next time, and the reservation time is long. We arrived late, and they also helped to keep the room, and there were welcome fruits. The buffet breakfast is also very rich.
Original TextTranslated by Google
Response from Property: Your words of praise are like a beacon guiding us from afar, and fate is like a wave that pushes us together. In order to bear your praise, we must not forget our original intention and forge ahead. We look forward to your visit again! Fo Aries