Barcelo Coconut Island

Barcelo Coconut Island Reviews

Barcelo Coconut Island

51/7 Moo 6 Kohkaew, Mueang Phuket, Phuket Province, 83000, ThailandSee Hotel Details
Barcelo Coconut Island
Barcelo Coconut IslandBarcelo Coconut IslandBarcelo Coconut Island
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1 night

Guest Reviews

8.9/10
Very Good
67 review
Verified reviews
Location9.2
Amenities8.7
Service8.9
Cleanliness8.9
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All reviews(67)
Positive reviews(62)
Reviews with photos/video(34)
Awesome stay(31)
Great service(21)
Great swimming pool(10)
Delicious breakfast(7)
Classy environment(5)
Offers pick-up/drop-offs(5)
Perfect for business trips(5)
Nice sea view(5)
Negative reviews(5)
idyahia
LUX Suite
Stayed in Mar 2025
Solo traveler
10 review
10/10
Outstanding
Posted on May 13, 2025
The staff are welcoming, professional, and always willing to help. From the front desk to the boat crew, everyone contributes to a smooth and relaxing stay. Shuttle boats to and from the mainland run frequently and are well-organized.
Response from Property: Dear Idyahia, Thank you very much for your kind words and thoughtful feedback.We’re delighted to hear that you enjoyed a smooth and relaxing stay, and that our team — from the front desk to the boat crew — made you feel welcomed and well cared for. It’s also wonderful to know you found the shuttle boat service convenient and well-organized.Your appreciation means a great deal to us, and we look forward to welcoming you back for another memorable stay.Kind regards,The Management
Anonymous User
LUX Jacuzzi Suite
Stayed in Mar 2025
Couple
7 review
9.0/10
Great
Posted on Apr 16, 2025
Room was perfect, the vibe by the pool was lively but service was a bit slow
Response from Property: Dear Anonymous,Thank you for your review.We are thrilled to hear that your stay with us left a positive impression.We regret to hear about your experience with the pace of service by the pool. We understand that timely service is a crucial part of a relaxing vacation and we are truly sorry for any inconvenience we may have caused. We are reviewing your comments with our team in order to improve our service.Our resort is dedicated to providing a serene environment complemented by impeccable service and luxurious accommodations, and we are glad that these aspects contributed positively to your stay.We hope to welcome you again in the future.Best regards,The Management
Kirstytravels
Two Bedroom Pool Villa With Garden View
Stayed in Nov 2024
Family
28 review
10/10
Outstanding
Posted on Dec 21, 2024
The service was EXCELLENT as always. It was our second time back and we would go there again. Great food, great service and great rooms!
Response from Property: Dear Kirsty,Thank you so much for your nice review and for visiting us again!Wishing you a happy festive season, we remain,Kind regards,Urs Aebi - General Manager
SherryLY
Outdoor Jacuzzi Suite
Stayed in Nov 2024
Couple
1 review
7.5/10
Posted on Dec 16, 2024
Location is a bit off but with very good service. Price at high end, staff is very friendly and room is very clean. All inclusive packages is not recommended except you are a foodie and likes to drink alcohol alot. :)
Response from Property: Dear Sherry,Thank you very much for your reivew and feedback, which is very much appreciated!Our location is a bit off because we are located on a separate island next to Phuket. Our AI packages are indeed designed for guests who like to indulge :)Kind regards,Urs Aebi - General Manager
mmttvv
LUX Jacuzzi Suite
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on Jun 2, 2025
We had a fantastic stay at Barcelo Coconut Island! We originally had a different hotel booked, but after seeing it, we realized we couldn’t stay there — it was terrible. We came back to Barcelo the same day because we just couldn’t imagine staying anywhere else. The resort feels like a real escape: beautiful modern villas, a private beach that stays calm even during the rainy season, and peaceful surroundings with genuinely pleasant guests. Breakfasts were quite good, and the staff made us feel welcome at every step. Barcelo felt like home — we’re so glad we returned. Highly recommend!
Response from Property: Dear Aleksandr,Thank you so much for sharing your wonderful experience with us!We’re delighted that you chose to return to Barceló Coconut Island and that it felt like a true home away from home. It means a lot to hear that you enjoyed our modern villas, tranquil private beach, and welcoming atmosphere. Our team takes great pride in making every guest feel special, and your kind words are truly appreciated.We look forward to welcoming you back for many more peaceful and memorable stays. Thanks again for your high recommendation!Warm regards,The Management
Michelle
LUX 1 Bedroom Garden View Pool Villa
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 4, 2025
The staff were super friendly. They upgraded our garden pool villa to a sea view pool villa when we got here. The villa was beautiful and we had the greatest time. They have a variety of foods. We experienced the sister island Rang Yai Island, it was exceptionally beautiful when we took a trip there. Crystal clear water to swim in and white sandy beaches to laze on. The pools at the facility are also amazing and we spent most of the time in them. It was an amazing experience!!
Response from Property: Dear Michelle,Thank you for your positive feedback.It is wonderful to hear that your stay with us was so delightful.We are thrilled that you enjoyed our sea view pool villa, the diverse culinary offerings. Moreover, our pools added to the enjoyment of your stay, and we are glad that the overall ambiance of Barcelo Coconut Island contributed to an amazing experience.It would be a pleasure to welcome you back.Warm regards,The Management
Guest User
LUX Jacuzzi Suite
Stayed in Feb 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 11, 2025
Beautiful resort with great staff and amenities. Ideal for family that want to stay on the resort, free boat to the mainland included if required. We didn't eat/drink at the resort as we wasn't inclusive and the prices were very high, plus they +10%service and +7VAT on top of the advertiser prices. Restaurant next door was 5minute walk along the beach and alot more reasonable for foos and beverages. Overall very nice hotel resort.
Response from Property: Dear Guest,Thank you for your review.It is delightful to hear about your positive experience at our resort.We understand your concerns regarding the pricing for our food and beverages. While we strive to maintain a high standard of quality for all our offerings, we also aim to deliver value through our comprehensive amenities and services. Please note that the additional service charge and VAT are standard practices in the industry. We appreciate your understanding and will take your feedback into consideration as we continually review our pricing strategy.We are overjoyed that you found our resort to be beautiful, with commendable amenities and services that catered to your family's needs. The free boat service to the mainland is indeed one of the unique features we offer to enhance our guests' experienceFinally, we are pleased that our resort's location and the convenience it brings were aspects that contributed positively to your stay.We hope to welcome you again in the future.Kind regards,Enric Maimir - Guest Experience Manager and Quality Control Manager
MarielleP
Two Bedroom Pool Villa With Garden View
Stayed in Dec 2024
Family
6 review
9.5/10
Amazing
Posted on Apr 13, 2025
Big rooms, shower was poor. Private pool not very clean. Food was very good, much choice! Boat trip just 5 minutes and always available when we were there.
Response from Property: Deear Marielle,We appreciate that you took the time to share your experience with us.We understand that the unique design of our rooms is a question of personal taste. We are sorry that the bathroom was not to your satisfaction and have noted your comments.We are however delighted to know you made the most of your time with us.It is also good to read that you enjoyed the culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management
Jacksworld
LUX Jacuzzi Suite
Stayed in Nov 2024
Couple
9 review
9.5/10
Amazing
Posted on Dec 14, 2024
The villa we stayed in was beautiful with really nice amenities- expect prices to be at a premium in comparison to the mainland but remember you are getting the island experience in return ! - The staff where really friendly, helpful and attentive. on a side note I’m not the type of traveller to write a poor review however in this case I must add that during the few weeks I’ve travelled through phuket really poor guest behaviour was a standout at this resort - the resort must put in measures towards dealing with the poor guest culture they are allowing towards the employees and other guests - There is no expectation in place for guests social etiquette nor a security presence to support employees or guests - A consideration I would definitely take into account prior to choosing this resort for a special occasion / a place of relaxation during your holiday. Barcelo are a great hotel group and I’ve stayed with them at several of there locations , however the complete lack of consideration towards the guest culture of the resort , barcelos island paradise will end in island nightmare
Response from Property: Dear Jack, thank you very much for your review and feedback, which is very much appreciated.We will certainly discuss your comments about the guest culture at our resort in order to improve this.Kind regards,Urs Aebi - General Manager
Kam Man
Deluxe Suite
Stayed in Feb 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Mar 30, 2025
The staff asked me to give a 5-star review, so I am here now🤷🏾♂️
Response from Property: Dear Kam Man, Thank you very much for your kind feedback.We hope you are enjoying your time at Barcelo Coconut Island.Kind regards,Ina Ivalinova- Assistant General Manager
Youssef
LUX Jacuzzi Suite
Stayed in Apr 2024
Couple
4 review
8.5/10
Very Good
Posted on May 15, 2024
The resort is fine, overal good service. The only thing you need to keep in mind is the prices are higher because it’s a island. There not a lot of thing to do on the island besides from the activities the resorts offers. But the rooms where great and clean. So i would recommend 2 days just to see. There is a boat taxi every hours to the mainland and back.
Response from Property: Dear Youssef, thank you very much for your review and we are happy to learn that you enjoyed your stay with us! Best regards, Urs - General ManagerThe Barceló Coconut Island Team
Guest User
LUX Jacuzzi Suite
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Dec 25, 2024
Beautiful island lovely staff Reccomed the all in pack Best bar staff jack and u-nut
Response from Property: Dear Guest,Thank you so much for your nice review and we are glad to hear that you enjoyed your stay with us!Kind regards,Urs Aebi - General Manager
Chandrasiri Badullahewa
LUX Suite
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 17, 2025
Very good service. delicious food. Very helpful staff.
Response from Property: Dear Chandrasiri, Thank you very much for your kind feedback.We’re so pleased to hear that you enjoyed your time with us.Your comments are truly appreciated and have been shared with our team. Feedback like yours encourages us to continue delivering excellent service to all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Kind regards,The Management
TravelLoversssss
Deluxe Suite
Stayed in Feb 2025
Couple
8 review
10/10
Outstanding
Posted on Mar 26, 2025
Amazing place, amazing people. The ultimate escape
Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are overjoyed that our resort served as the ultimate escape for you and that our team's dedication contributed to your fantastic getaway. It's wonderful to know that the tranquil ambiance of Barceló Coconut Island helped create such a positive impression during your stay.We look forward to welcoming you back on a future occasion.Kind regards,Ina Ivalinova- Assistant General Manager
Guest User
Two Bedroom Grand Pool Villa With Sea View
Stayed in Jul 2024
Family
5 review
10/10
Outstanding
Posted on Aug 16, 2024
Barcelo Coconut island resort is the ideal for relaxation trip. We enjoyed our stay at the resort. The whole experience was as expected with friendly reception to the excellent villa with sea view. Activities were fun especially in the evening with a band playing nice music while having dinner. Mr. Hasan at the reception was very helpful at the check in and check out.
Response from Property: Dear Guest,Thank you very much for your review and we are happy to hear that you enjoyed your stay with us!Kind regards,Urs Aebi - General Manager