Proud Phuket, Naiyang Beach Reviews

Response from Property: Dear Guest,Thank you kindly for your lovely feedback!We’re so pleased to hear that our convenient location and warm hospitality made your stay a pleasant one. Being close to the airport and within walking distance of local markets and cafés is one of the things many guests love—and we’re glad it worked well for you too.Your kind words about our team mean a lot. We’ll be sure to share your compliments with them!Looking forward to welcoming you back whenever your travels bring you to Phuket again.Warmest regards,Paul-Resort Manager

Response from Property: Dear Katherine Olivia Jane,Thank you so much for your lovely feedback!We’re so pleased to hear that you had a great experience with us and that our friendly staff, spacious and clean rooms, and the complimentary bicycles added to your enjoyment. It’s wonderful to know that little touches like the free bike rentals helped make your stay even more memorable.We truly appreciate your kind words and look forward to welcoming you back again soon!Warm regards,Paul-Resort Manager

Response from Property: Dear Edgarlook,What an honor it is to welcome you back — for the 5th or 6th time! Your loyalty means the world to us, and we’re truly grateful to be your home away from home in Phuket.We’re so glad our location continues to serve you well — whether it’s the convenience of being close to the airport, the peaceful charm of Naiyang Beach just a short walk away, or the easy access to Blue Canyon Country Club for a golfing getaway. Your detailed insights are incredibly helpful for future guests, and we really appreciate you sharing them.It’s also lovely to hear you enjoyed our breakfast offerings again — we aim to cater to a range of tastes, and it's great to know we’re hitting the mark with both our Thai and continental selections.We can’t wait to welcome you back again on your next visit. Until then, please take care and know that your Phuket home is always ready to receive you.Warmest regards,Paul-Resort Manager

Response from Property: Dear Valued Guest,Thank you for your kind review!We’re so happy to hear that you had a relaxing and enjoyable stay with us. It’s always our goal to provide a peaceful space where guests can unwind and make the most of our facilities.Looking forward to welcoming you back again soon!Warm regards,Paul-Resort Manager

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We regret to hear that our service and breakfast did not meet your expectations.We would like to assure you that our hotel operates under the official 4-star standard, as certified by the Thai Hotels Association. Our staff undergoes regular training to maintain high service standards, ensuring that our guests receive professional and attentive hospitality.Regarding breakfast, our selection follows the standard offerings of a 4-star hotel, with a variety of international and local dishes prepared fresh daily. However, we understand that personal preferences vary, and we sincerely appreciate your feedback, as it helps us refine our offerings to better cater to our guests' expectations.We are pleased to hear that our location was convenient for you, and we hope to have another opportunity to welcome you back for an improved experience. Please do not hesitate to reach out to our team should you have any specific preferences during your stay.Best regards,Paul-Resort Manager

Response from Property: Dear Ichisan,Thank you so much for your kind words!We're truly honored to know that your stay with us was memorable, and that our team’s service left such a positive impression.Creating special moments for our guests is what we strive for every day — and hearing feedback like yours makes it all the more meaningful.We can’t wait to welcome you back for another unforgettable stay!Warmest regards,Paul-Resort Manager

Response from Property: Dear Jib_by,Thank you for your kind words!We’re glad to hear that you found everything nice and clean — your satisfaction means a lot to us. We hope to have the pleasure of welcoming you back again soon!Warm regards,Paul-Resort Manager

Response from Property: Dear Valued Guest,Thank you for sharing your experience! We’re glad to hear that you appreciated our convenient location near the airport and that you plan to return.We appreciate your feedback regarding breakfast and will take it into consideration as we continue to improve our offerings. We hope to welcome you back for an even better experience next time!Best regards,Paul-Resort Manager

Response from Property: Dear Seethul Ashna,,Thank you for sharing your feedback about your recent stay with us. We’re pleased to hear that you appreciated the modern design and infrastructure of our hotel, but we’re truly sorry to learn about the challenges you faced during your visit.We sincerely apologize for the language barrier you experienced at the front desk. While our team is continually working to improve their communication skills to better assist our international guests, your feedback highlights an area where we can do more. We will ensure further training is provided to enhance our service quality.Additionally, we deeply regret the delay in preparing your room and the issue with sand on the bed. This falls short of the standards we strive to deliver, and we will address this with our housekeeping team to ensure such oversights are avoided in the future.Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,Paul-Resort Manager

Response from Property: Thank you very much for taking the time to share such a wonderful review of your stay with us!We are truly delighted to hear that you enjoyed your time at our hotel and appreciated the warm and friendly Thai hospitality that we take great pride in. It’s fantastic to know that you found the rooms well-facilitated and comfortable, with good air conditioning, and that you enjoyed the convenience of being close to the beach.We’re also happy that you were able to take advantage of our swimming pool and gym facilities during your stay — your positive comments truly motivate our team to continue delivering memorable experiences for all our guests.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable and relaxing visit in the near future.Warm regards,Paul-Resort Manager

Response from Property: Wow — thank you so much for this amazing review! We’re absolutely thrilled to hear that you and your partner had such a blast at Proud Phuket. Your kind words truly made our day!It’s fantastic to know that you enjoyed the spacious and stylish room, the comfort of the bed, and that our housekeeping team kept everything spotless — we’ll be sure to pass along your compliments to our “cleaning aunties” (they’ll love it!). We’re also glad the pool outside your room added that extra sparkle to your stay — perfect for a refreshing dip or an IG-worthy shot, just as you said!A huge shout-out as well to our front office team — your appreciation means the world to them. We’re over the moon that you felt the 5-star vibes throughout your visit, and it’s amazing to know we helped make your couple’s trip so memorable.Can’t wait to welcome you both back for another unforgettable stay!With warm regards,Paul-Resort Manager

Response from Property: Dear Valued Guest,Thank you so much for your thoughtful and detailed review!We’re truly pleased to hear that our location and facilities provided comfort and convenience after your late-night arrival. It’s great to know you appreciated the cleanliness, peaceful atmosphere, and the warm welcome from our team — especially after a long journey. We're also glad that our proximity to the beach, local bars, and food spots added to your overall experience.Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon.Warm regards,Paul-Resort Manager

Response from Property: Dear Valued Guest, Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests. We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable. Warm regards, Paul-Resort Manager

Response from Property: Dear Valued Guest,Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests.We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable.Warm regards,Paul-Resort Manager