Le Méridien Phuket Mai Khao Beach Resort

Le Méridien Phuket Mai Khao Beach Resort Reviews

Le Méridien Phuket Mai Khao Beach Resort

81 Moo.3 T.Maikhao, Thalang, Phuket Province, 83110, ThailandView Hotel Details
Le Méridien Phuket Mai Khao Beach Resort
Le Méridien Phuket Mai Khao Beach ResortLe Méridien Phuket Mai Khao Beach ResortLe Méridien Phuket Mai Khao Beach Resort
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Le Méridien Phuket Mai Khao Beach Resort Guest Reviews

4.3/5
Very Good
174 review
Verified reviews
Location4.1
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(174)
Positive reviews(162)
Reviews with photos/video(83)
Great swimming pool(23)
Delicious breakfast(17)
Perfect for families(12)
Easy to get around(10)
Close to airport(10)
Quiet & comfortable(9)
Loved the beach(7)
Children's pool available(4)
Negative reviews(12)
jaime
Family Room With Bunk Bed, Family Room, Garden View, Balcony
Stayed in Oct 2024
Family
5 review
4.0/5
Very Good
Posted on Nov 5, 2024
Hotel is located at a secluded part of the island, food choices are very limited unless you take a taxi out.
Response from Property: Dear Khun Jaime,Thank you for taking the time to share your feedback. We’re glad you enjoyed our location on the quieter side of the island, offering a peaceful retreat for our guests. We understand that dining variety is important, and we apologize if our options did not fully meet your expectations.Please know that we’re continuously exploring ways to enhance the dining experiences within our resort, and we’ll take your feedback into account as we look to improve. We hope to welcome you back in the future to experience these enhancements firsthand.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort
Guest User
Premium, Guest room, 1 King, Private pool
Stayed in Oct 2024
Other
1 review
4.2/5
Very Good
Posted on Nov 4, 2024
The hotel is very nice and I actually always stay at Le Meridien whether it is in my country, the United Arab Emirates or outside the country in Europe or Asia, but I did not get a membership from Le Meridien and I have been staying in this hotel since I was young with the family and I do not change this hotel because of the excellent treatment from the manager or the staff in the hotel and thank you for your good treatment with us
Response from Property: Dear Valued Guest,Thank you very much for your loyalty to Le Meridien and for sharing such a heartfelt review. We’re truly honored to be your hotel of choice across your travels, and it’s wonderful to know that our team’s hospitality has consistently made you feel welcome and valued.We understand the importance of recognizing loyal guests, and if you’d like, our team would be happy to assist you with any information regarding Le Meridien's membership and loyalty program. Please don’t hesitate to reach out.Thank you once again for your continued trust in us, and we look forward to welcoming you and your family back for many more memorable stays.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort
ZUE ZULAIHA
Premium, Guest room, 1 King, Private pool
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Located near to the airport. Very relaxing place to stay. Staff very friendly. Nice room. Beach access. No need to face the jammed at patong if you stay here. Kids friendly hotel
6/9
Response from Property: Dear Khun ZUE ZULAIHA,Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location near the airport, relaxing atmosphere, and friendly staff. It’s great to know that you appreciated your room, the beach access, and the family-friendly environment we aim to create.We’re also glad you found our location ideal for avoiding the crowds in Patong, allowing you to have a more peaceful and enjoyable stay. Your kind words motivate us to continue providing exceptional experiences for our guests.We hope to welcome you and your family back for another memorable stay in the future!Warm regards,Chaisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort
Stitch-
Junior Suite, 1 King, Balcony
Stayed in Aug 2024
Couples
9 review
4.7/5
Amazing
Posted on Aug 11, 2024
We stayed here just for one night, unfortunately. (We chose this resort as it’s close to the airport and we left early the next morning.) I would’ve loved to stay longer. The location is absolutely incredible if you want to fully immerse yourself in the resort. (There aren’t a lot of things to do outside of the resort; convenience stores/shopping. The resort is also in a pretty remote location so getting taxis are not very easy) A few notable things about the resort. 1.The check in time is quite late and I feel it makes the customer lose a lot of time on the day of check-in. We arrived just after 2PM, check-in is at 3PM. Our room was still not available by 2:30PM and we had to hang around in the café while waiting for it. The room was absolutely beautiful and incredibly massive.  2. The staff didn’t let us know that on that day there would be a fireworks show and that the sunset is absolutely not to be missed as it is truly a fire in the sky because of the hotels cardinal direction.  I happen to be browsing the hotels Instagram around 6:45PM and noticed that a fire show was going to happen and we ran to the restaurant in order to catch it in time. 3. We had dinner at the hotels oceans kitchen restaurant. The menu options were plentiful and the dishes were all delicious. (the wait staff never returned to check if we were ok once all the food had arrived. It was quite difficult to flag someone down when we wanted to leave.)
6/16
Response from Property: Dear Khun Stitch,Thank you for sharing your feedback about your recent stay at Le Meridien Phuket Mai Khao Beach. We’re delighted to hear that you enjoyed the beautiful and spacious room and appreciated the dining experience at our Ocean's Kitchen restaurant.We apologize for the inconvenience you experienced with the check-in process and the delay in room availability. We will review this to improve our service efficiency. We also regret that you were not informed about the fireworks show and sunset views, which are indeed highlights of our location.Thank you for bringing these matters to our attention. We hope to have the pleasure of welcoming you back for a longer stay to fully enjoy all that our resort has to offer.Best regards, Hotel Management Teams
Stan
Premium, Guest room, 2 Doubles, Pool access
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Very nice environment, surrounded by nature can hear waves and wind breeze. Room is spacious, pool access room is the best! Food was amazing, good value for money; esp the breakfast buffet, double thumbs up, 👍👍!
Response from Property: Dear Khun Stan,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the natural surroundings, the spacious room, and especially the pool access. It's great to know you found the food amazing and our breakfast buffet deserving of "double thumbs up"! Your compliments on the value are truly appreciated. We hope to welcome you back for another fantastic stay soon.Warm regards,Hotel Management Team
Anonymous User
Deluxe Guest room, 1 King, Garden view, Balcony
Stayed in Aug 2024
Other
45 review
3.7/5
Posted on Aug 28, 2024
The staff of the hotel is good and kind. If The pool of hotel is bigger, it will be great. The breakfast is very good They should provide the shuttle bus to town.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We’re pleased to hear that you found our staff good and kind and enjoyed our breakfast. Your suggestion about the pool size and providing a shuttle bus to town is greatly appreciated. We will certainly take your comments into consideration as we strive to enhance our guests' experience. We hope to have the opportunity to welcome you back to Le Meridien Phuket Mai Khao Beach Resort in the future.Warm regards,Hotel Management Team
Guest User
Junior Suite, 1 King, Balcony
Stayed in Aug 2024
Family
1 review
3.7/5
Posted on Aug 21, 2024
The hotel is fabulous good for families. It has direct access to the beach, nice swimming pools and good kids clubs. However, the catering staff are not that friendly.
Response from Property: Dear Valued Guest,Thank you for sharing your experience and for highlighting the family-friendly atmosphere, beach access, swimming pools, and kids' club. We’re delighted that you enjoyed these aspects of your stay.We apologize for the less-than-ideal experience with our catering staff. Your feedback is important, and we’ll address this with our team to ensure a more welcoming service in the future.We hope to have the pleasure of welcoming you back soon.Warm regards,Hotel Management Teams
Guest User
Deluxe Guest room, 1 King, Garden view, Balcony
Stayed in Jul 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Aug 2, 2024
Everything was great. I’ll definitely come back but with someone. I think it will be good to travel with family and friends. Beautiful hotel but the location is bad 😂
Response from Property: Dear Value Guest,Thank you for your positive feedback about your recent stay at Le Meridien Phuket Mai Khao Beach. We’re thrilled to hear that you found everything great and enjoyed the beauty of our hotel.We understand that our location might not suit everyone’s preferences, especially for solo travelers. We’re glad to know that you’re considering returning with family or friends, as our serene environment can be ideal for group getaways.We look forward to welcoming you back and providing another enjoyable stay.Best regards, Hotel Management Team
Dez Luthuli
Premium, Guest room, 1 King, Pool access
Stayed in Jul 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Le Meridian is a brand I will always truly trust. Having joined the Marriott group, everything was absolutely up to standard. From the warm embrace on arrival to the clear and thoroughly, seamless checkin service and being escorted to the room. Greeted by fine linen & a beautiful Thai aroma. This place is home away from home if you’re looking for simplicity and class. This is home.
Response from Property: Dear Khun Dez Luthuli,Thank you for your heartfelt review. We're honored that you trust the Le Meridien brand and enjoyed your stay with us. From the warm welcome to the seamless check-in and delightful room experience, it's wonderful to know we met your expectations. Your kind words about our simplicity and class are greatly appreciated. We look forward to welcoming you back to your home away from home.Warm regards,Hotel Management Team
Ramina-23
Premium Cabana Terrace, Guest room, 1 King, Pool view
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Stunning and beautiful total green hotel, very polite staff, high-level service, everything is new, after renovation. I was delighted with the territory, comfort, tranquillity, and privacy. A very large children's room, caring animators, and an amazing schedule of games for children.I didn’t want to leave such a hotel, and this is not only my opinion, but also that of other guests with whom we met by the pool during the day. By the way, the towels by the pool are clean and new. And many additional slides and entertainment for children . For sure, will come back again !
Response from Property: Dear Khun Ramina,Thank you for your wonderful review of your recent stay at Le Meridien Phuket Mai Khao Beach. We're thrilled to hear that you enjoyed our green surroundings, polite staff, and high-level service. It's great to know that the recent renovations and new facilities added to your comfort and tranquility.We're especially pleased that your children enjoyed the large playroom, caring animators, and the variety of games and entertainment options. Your positive feedback about the clean towels and poolside amenities is much appreciated.We look forward to welcoming you and your family back for another delightful stay.Warm regards,Hotel Management Teams
RPratapS
Deluxe Guest room, 1 King, Garden view, Balcony
Stayed in Jul 2024
Couples
2 review
4.2/5
Very Good
Posted on Jul 9, 2024
A very beautiful property, far from hustle and bustle. It's its own pvt beach. Very clean and beautiful. Stayed there for 3 nights. Amazing staff and great property. The only problem is that it's far from Phuket Old Town, Bangla Road, Night markets, and even far if you decide to go island hopping.
Response from Property: Dear Khun Rajendra Pratap,Thank you for taking the time to share your experience at Le Méridien Phuket Mai Khao Beach Resort. We are thrilled to hear that you enjoyed our beautiful property, private beach, and found our staff to be amazing during your three-night stay.We understand that our tranquil location can feel quite far from Phuket Old Town, Bangla Road, night markets, and island hopping activities. Your feedback is valuable, and we will work on providing better information about transportation options and local attractions to enhance our guests' convenience.We hope to have the pleasure of welcoming you back for another relaxing and enjoyable stay.Warm regards, Hotel Management Team
Tony
Deluxe Guest Room, 2 Doubles, Garden View, Balcony
Stayed in Jul 2024
Family
49 review
4.2/5
Very Good
Posted on Jul 3, 2024
Brand new hotel with excellent service. Good location not far away from airport. We had a great time with them
Response from Property: Dear Khun Tony,Thank you for your wonderful review of your recent stay at Le Méridien Phuket Mai Khao Beach Resort. We are delighted to hear that you found our hotel to be brand new with excellent service and a good location close to the airport.It's fantastic to know that you had a great time with us. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience.Warm regards,Hotel Management Team
Inagamov
Deluxe Guest room, 2 Doubles, Pool view, Balcony
Stayed in Aug 2024
Family
37 review
4.2/5
Very Good
Posted on Aug 12, 2024
Great hotel with very good swimming pool and delicious restaurants.
Response from Property: Dear Khun Inagamov,Thank you for your positive feedback about your recent stay at Le Meridien Phuket Mai Khao Beach. We’re thrilled to hear that you enjoyed our swimming pool and found our restaurants delicious.We look forward to welcoming you back for another great stay.Best regards,Hotel Management Teams
I-f-r-i-t-s
Premium, Guest room, 1 King, Pool access
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Clean is the key , Direct access to the private pool is the best choice .
Response from Property: Dear Valued Guest,Thank you for your review! We’re glad to hear that cleanliness stood out during your stay and that you enjoyed the direct access to the private pool. It’s great to know that this feature enhanced your experience.We appreciate your feedback and look forward to welcoming you back for another relaxing stay.Warm regards,Hotel Management Teams
Soraya PJ
Premium, Guest room, 1 King, Pool access
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The resort was fantastic! The reception area is big and decorative style is very nice. Every staff so friendly, you can received lot of smiles and helpful from them. We got a access pool room which is so nice qnd private by the wall of plants. The breakfast is various! Many option to select such as western style, Thai style, India style and coner for a kids. I love cold pressed juice there! The location is next to the beach, private and peaceful. I would love to come again if I have a chance!
6/10
Response from Property: Dear Khun Soraya PJ,Thank you for sharing your delightful feedback about your recent stay at Le Meridien Phuket Mai Khao Beach Resort. We are thrilled to hear that you found our resort fantastic and enjoyed the decorative style of our reception area.It's wonderful to know that our friendly staff, pool access room, and diverse breakfast options added to your positive experience. We're glad you enjoyed the cold-pressed juice and appreciated our peaceful, beachfront location.Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay whenever you have the chance.Warm regards,Hotel Management Team