Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities8.3
Service9.2
Cleanliness9.0
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All reviews(166)
Positive reviews(161)
Reviews with photos/video(62)
Great service(48)
Easy to get around(14)
Average sound insulation(11)
Perfect for business trips(10)
Comfortable bed(10)
Located downtown(9)
Convenient parking(7)
Convenient for shopping(6)
Negative reviews(5)
เที่ยวไม่มีลด
Deluxe Room No Window
Stayed in May 2025
Couple
5 review
9.5/10
Amazing
Posted on Jun 24, 2025
Clean but the room is a bit weird design. Perfect for the price. The towel hanger in the bathroom is broken but I stayed for 2 nights so it’s not a big deal.
Minn02
Deluxe Room No Window
Stayed in Apr 2025
Traveling with friends
2 review
8.5/10
Very Good
Posted on May 17, 2025
The Burmese staff at the night shift is so helpful and great location which can easily access to Old Town Phuket but sadly they don’t have dryer in the room
Guest User
Superior King Room
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on May 14, 2025
Overall had a great stay at Horange! The staff is nice, and will help to carry your luggage even tho there’s no lift.
The location is super convenient as well! Just few minutes walk to all the old town attractions, recommended!!
Lalita S.
Deluxe Room With Bathtub - No Window
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 8, 2025
A lovely hotel located in the heart of the phuket old town, close to the iconic yellow building. The room was clean, the bed was so soft, and the staff were friendly. I requested a “Happy Birthday” message on the bed to surprise my boyfriend, and the hotel kindly arranged it. It was so sweet ❤️
P.S. The hotel doesn’t have an elevator, but it’s just a short walk up and not a problem. The staff were kind enough to help carry our luggage to the room. There’s also a café downstairs.
TK in small universe
Deluxe Room No Window
Stayed in Jan 2025
Solo traveler
19 review
6.0/10
Posted on Feb 27, 2025
TV is too small and doesn’t work with space. Air con is either too warm or too cold, wifi is slow or not working, no elevator. Room is big but nothing, not clean and needs to refurbish… lack of properly clean or take care.
Only building’s facade was great and modern when we look from outside. Location not far from the usual walking street area, only 5-10 min. But around the hotel full of abandoned building and this hotel also just renovated with rebrand.
I can choose other hotel that better in this area at same price.
Phumraphi
Standard King Room
Stayed in Mar 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Apr 16, 2025
Rooms are perfect for the price. Very close to Phuket old town
Es 3186
Standard King Room
Stayed in Dec 2024
Solo traveler
2 review
7.5/10
Posted on Feb 1, 2025
Its ok for a budget hotel. Though no amenities and wifi is not that strong. It is recommended for solo travellers who are looking for budget options.
Anonymous User
Deluxe Room No Window
Stayed in Apr 2025
Other
3 review
10/10
Outstanding
Posted on May 26, 2025
Everything is good.
Alez Chew
Standard King Room
Stayed in May 2025
Solo traveler
14 review
7.5/10
Posted on Jun 28, 2025
Good Location - about 200m from Phuket Old Town.
Hotel is Clean and New.
Service - Good
Facilities - minimal
Overall experience - Good.
Denis
Superior King Room
Stayed in Nov 2024
Couple
5 review
8.0/10
Very Good
Posted on Dec 26, 2024
The room was quite small and inconvenient. The air conditioner blew directly onto the bed, there was no soap or refrigerator, and for some reason, the sink was located outside the bathroom, with no towel hook nearby. All the furniture was new, and the bed was comfortable.
The breakfast system was unusual. The breakfast itself was excellent, but to get it, you had to select your choices from a menu a day in advance and specify a time. However, when you arrived at the scheduled time, you had to reorder and wait for it to be prepared.
The hotel also lacked an elevator, but the staff helped carry the luggage.
Guest User
Standard King Room
Stayed in May 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jun 18, 2025
The hotel staff is really friendly and has good service mind. The room is clean AC is cool. No fridge and no amenities such as cotton buds or toothbrush which is no biggie. Great location, close to the old town street with many famous bars/restaurants/cafes.
Chee Houng
Deluxe Room With Bathtub - No Window
Stayed in May 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jun 16, 2025
A clean and comfortable hotel. Great location.
Plenty of parking space.
The staff who welcomed us were very kind and helpful.
This hotel does not have an elevator.
Would be perfect if there's a 7-eleven nearby.
Recommended.
maria Estrella
Superior King Room
Stayed in May 2025
Family
5 review
8.5/10
Very Good
Posted on Jun 4, 2025
Room very comfortable. There is no lift though so if you have luggage will be difficult otherwise it’s highly recommended . Staff helpful and easy to talk to. Very close to Old town.
Parit Voharnsuchon
Deluxe Room With Bathtub - No Window
Stayed in Apr 2025
Couple
3 review
9.5/10
Amazing
Posted on Jun 1, 2025
This place is very close to Phuket old town eg. Charter bank junction featuring Colonial style building and Charter walking street which is hold every sunday evening (recommended).
The hotel is clean, staff are very polite. No elevator in this hotel. The room is a bit small and may not soundproof.
kifteh97
Deluxe Room With Bathtub - No Window
Stayed in Oct 2024
Couple
11 review
9.5/10
Amazing
Posted on Dec 29, 2024
Room was clean and tidy, service staff were very friendly. Area for improvement was the bathtub as the flow rate was very slow so we didn't manage to use it. Otherwise a very comfortable stay and a great location being so near Phuket Old Town.