Arcadia Phu Quoc Resort Reviews

Good view and location, best service

AMAZING very good place the best place for me very quite and natural . Relax and good food make your holiday hunforgettable

The worst hotel..thanks to trip.com for suggestion. Lizards, leaking walls , bathroom smelly rooms.

Ok with the prices... there is blackout during my stay and cause the tv not functioning...I can't watch movie 😩 😫 😭 😢 😕 😪 😩... just beside the beach but the view not that good...

The location of the hotel is great, right on the beach, premium rooms are in front of the beach, the view from the room is on the sea. All the infrastructure is 5 minutes walk away, even the King Kong store. The beach is good, not perfectly clean, but bearable, sun loungers are available, a lot of greenery on the beach, there is always shade. The beach is long, you can walk along it, there are bars nearby, both on the beach and towards the city. Premium rooms are very spacious, they cleaned every day, towels were changed every day! The shower in the bathroom is excellent, though a little unkempt. We are very glad that we chose this hotel, although we were very doubtful because of the low rating, it turned out to be unreliable

It's really, really bad. Don't stay here. It's rotten.

The photo I saw online is probably a photo of the hotel when it was first built. Half of the electric lights are broken, the room is dark, the doors (entrance, house door, bathroom door) are all broken. Cabinets, walls, and floors are all damaged. Feeling shabby

The hotel is too run down, the technical staff talking to the guests is uncomfortable and angry. Reception is enthusiastic. But in general, there is no next time to visit.

The resort can only be found through a narrow alleyway, and there is a cemetery near the entrance of the resort. The building looks very old, but the staff is friendly and it's right next to the beach, so it's good to spend a quiet time.

This is a very basic resort. I found my bungalow (second from the front by the beach- no.2 I think) to be clean and comfortable. Yes, the whole resort needs a lot of work and they could do with cleaning the area leading to the beach a bit more often but for the money you pay, you are literally 10 paces from a clean and beautiful beach- you can’t really ask for more than that! There are local bars, restaurants and spas within a few minutes walk. The daily room cleaning isn’t really cleaning- they change the bins and towels, sweep the floor and remake the beds. I’m sure that if you asked them to properly clean, I’m sure they would. They organised to send my laundry out for 25k per kg. There is a little beach bar when you can get freshly made juices and smoothies (as well as alcoholic drinks) for a very reasonable amount. You can also get a massage on the beach (I didn’t try this but it looked good!) or do a range of water sports (a bit on the expensive side imo). If they invested in the buildings and infrastructure a bit more, it would be superb. The location is perfect. But I bet if they did, it would be double the price to stay there!

This was the worst place possible to stay. Yes it’s beach front but that was the only thing going for it. We stayed one night and found somewhere else to stay that was a lot safer and cleaner. The room I was given the shower was rusted and hardly worked, the tap had not been cleaned since being installed, the stairs to the decking were wrought iron and very unsafe. Would not recommend and can’t understand how it has a 3 star rating.

I have to agree with whomever said this place has seen better days however we found the bungalows that are available are huge, clean, and right on the beach. (we did ask to see one before we booked. ) The staff couldn’t have been friendlier or more helpful. Some more than others as is true everywhere. All four of us would go back again. It’s also quiet but an easy walk to the Main Street. If you are looking for a budget option on the beach this place will do you well. (Oh yeah, despite what Trip Advisor says they do not have breakfast anymore but at least G-7coffee in the room to get you going! )

My stay at the Arcadia was perfect, it had everything that I was looking for and that was being right on the beach and enjoying the beautiful blew water and golden sand! The hotel isn't luxury or 5*, however is very clean, the staff cannot do enough for you and everything you need they are more than happy to help! Wifi is good, super-easy to get about the resort, fresh bottled water provided daily, clean towels and bedding and room cleaning. I'm already booked to go back and very much looking forward to enjoying the relaxation of Arcadia.

This hotel is a disaster and should not be able to run. The bungalows are almost Falling apart, there are lots of mold everywhere, the room was unbelivable dirty. There where bloodstains on the bedsheet and many hair in the bed. Lots of things was broken, like the safe, Windows couldnt be locked, problem with looking the door. We moved out immediately, even We had paid for 4 nights.