No.357, Shangcheng Road, Pudong District, Shanghai, Pudong New Area, Shanghai, ChinaView Hotel Details
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CitiGO Hotel Lujiazui Shanghai Guest Reviews
4.6/5
Very Good
2070 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2070)
Positive reviews(1994)
Reviews with photos/video(364)
Friendly front desk staff(177)
Easy to get around(166)
Delicious breakfast(119)
Small room size(67)
Perfect for business trips(63)
Well designed(54)
Close to metro(53)
Garden view(15)
Negative reviews(76)
Anonymous User
Huange Double Bed Room
Stayed in Nov 2024
Family
1 review
3.2/5
Posted on Dec 25, 2024
Not bad for the price. Decent overall hotel if you’re looking to come in and out.
Response from Property: 非常抱歉 德國淋浴、日本牙膏、乳膠床墊、羽絨床品……CitiGO客房始終嚴守高品質標準。請相信我們的真誠和用心致力於為每位客人創造奢華享受。CitiGO邀請國際知名設計師打造共享客廳,酒吧、餐廳、辦公、閲讀、音樂,除了“睡眠和沐浴”,我們鼓勵客人將其他時間交給酒店公區。我們會在您的建議基礎上,繼續努力提升,真誠期待您的諒解。
Seok Ho Sharonne Tan
Joyful Double Bed Room
Stayed in Sep 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Oct 28, 2024
I recommend Citigo Lujiazui for 2 main reasons - 1, The location is fantastic. So near to the major iconic buildings of Shanghai and yet residential. The entrance to the hotel is also beautifully designed and more tasteful than standard hotels. 3. The service. From the reception to the housekeeping team and the ladies at breakfast who are super friendly and helpful. No request is too difficult and no question too troublesome. Had a most pleasant 4-night stay!
Response from Property: Dear guests, hello! The hotel is located near Lujiazui, close to famous landmarks such as the Bund, Nanjing East Road, Dongming Pearl, and City God Temple. We use the highest quality and best services to give every guest the best experience during their stay. This is our constant pursuit. It is a great honor to have you spend a wonderful time at CitiGO, and I look forward to seeing you next time!
Lee Ching Yuet
Huange Double Bed Room
Stayed in Dec 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 15, 2025
Affordable and clean
Response from Property: 尊敬的賓客,您好!酒店在陸家嘴附近,靠近外灘,南京東路,東明明珠,城隍廟等知名地標。我們用最優質,最好的服務,讓每一位客人在入住中得到最好的入住感受,是我們一直不變的追求。非常榮幸能讓您在CitiGO度過美好的時光,期待與您下次相遇!
Evan Kirby
Joyful Double Bed Room
Stayed in Dec 2024
Solo travelers
9 review
3.5/5
Posted on Jan 18, 2025
I’ve stayed at 3 CitiGO hotels now and this one wad actually my least favorite, it definitely felt much older than the other places, this one is off a much lower quality and condition, also didn’t have a good breakfast. The best part about staying here was uncle no names bistro directly beneath the hotel. Best shakshuka I’ve had in a while! Would recommend for location and the room was alright, just not as nice as the other ones.
Response from Property: 非常抱歉 德國淋浴、日本牙膏、乳膠床墊、羽絨床品……CitiGO客房始終嚴守高品質標準。請相信我們的真誠和用心致力於為每位客人創造奢華享受。CitiGO邀請國際知名設計師打造共享客廳,酒吧、餐廳、辦公、閲讀、音樂,除了“睡眠和沐浴”,我們鼓勵客人將其他時間交給酒店公區。我們會在您的建議基礎上,繼續努力提升,真誠期待您的諒解。
Ahmed_Nagi
Joyful Double Bed Room
Stayed in Oct 2024
Business travelers
2 review
3.7/5
Posted on Nov 30, 2024
Was very good
Response from Property: Dear guests, hello! The hotel is located near Lujiazui, close to famous landmarks such as the Bund, Nanjing East Road, Dongming Pearl, and City God Temple. We use the highest quality and best services to give every guest the best experience during their stay. This is our constant pursuit. It is a great honor to have you spend a wonderful time at CitiGO, and I look forward to seeing you next time!
mrfrans93
Joyful Double Bed Room
Stayed in Apr 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 26, 2024
Good for a solo traveler since it’s kinda small room but everything is provided. Shower curtain is vague. Nice room, bed and wifi. Also the robot to assist you.
Response from Property: Dear guests, hello! The hotel is near Lujiazui, close to the Bund, Nanjing East Road, Dongming Pearl, Chenghuang Temple and other famous landmarks. We use the best quality and the best service to make every guest have the best stay experience during their stay, which is our constant pursuit. It is a great honor to let you spend a good time at CitiGO, and look forward to meeting you next time!
Guest User
Joyful Double Bed Room
Stayed in Mar 2024
Couples
10 review
4.5/5
Great
Posted on Apr 24, 2024
Very good hotel. About 400 metre away from the nearest train station. Have few good restaurants underneath the hotel
Response from Property: Dear guests, hello! The hotel is near Lujiazui, close to the Bund, Nanjing East Road, Dongming Pearl, Chenghuang Temple and other famous landmarks. We use the best quality and the best service to make every guest have the best stay experience during their stay, which is our constant pursuit. It is a great honor to let you spend a good time at CitiGO, and look forward to meeting you next time!
Anonymous User
Huange Double Bed Room
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The location of the hotel is great, very close to the metro station and most of touristic attractions including Shanghai Tower and Shanghai Oriental Pearl Tower.
Rooms are clean. Staff is professional. There is cafe downstairs with good atmosphere.
Response from Property: 尊敬的賓客,您好!酒店在陸家嘴附近,靠近外灘,南京東路,東明明珠,城隍廟等知名地標。我們用最優質,最好的服務,讓每一位客人在入住中得到最好的入住感受,是我們一直不變的追求。非常榮幸能讓您在CitiGO度過美好的時光,期待與您下次相遇!
MJ_Krugell
Joyful Double Bed Room
Stayed in Jul 2024
Family
1 review
3.7/5
Posted on Sep 3, 2024
The hotel is very well situated and close to all the main attractions and things to do.
The breakfast is Chinese related and not western buffet as stated.
Very easy to have food delivered to the lobby.
The room was clean and suited us well.
Not a big hotel at all, this is better suited for single or couples travelling.
Response from Property: 非常抱歉 德國淋浴、日本牙膏、乳膠床墊、羽絨床品……CitiGO客房始終嚴守高品質標準。請相信我們的真誠和用心致力於為每位客人創造奢華享受。CitiGO邀請國際知名設計師打造共享客廳,酒吧、餐廳、辦公、閲讀、音樂,除了“睡眠和沐浴”,我們鼓勵客人將其他時間交給酒店公區。我們會在您的建議基礎上,繼續努力提升,真誠期待您的諒解。
Amanda Oliveira
Huange Double Bed Room
Stayed in Jul 2024
Solo travelers
12 review
2.7/5
Posted on Aug 13, 2024
I did not enjoy very much my stay. Window was an importat item to me, and that was one of the reasons I paid a bit more to stay in this room. Once i got to the first room, the window did not open and when I tried to call reception to complain, the telephone was also out of service. Then I went to complain and after making me wait a bit, I was given another room, which was not smelling really good, but at least the window could be opened. Besides the corridors have rugs which made very difficult to go through with the heavy luggage that I was carrying.
The bed was confortable, and the room was ok. But I expected a lot more from the pictures.
Response from Property: Dear guest, your satisfaction is our greatest encouragement and happiness. Thank you for your valuable suggestions. We will actively make rectifications. All hotel staff welcome you to visit again. Thank you!
Simon
Joyful Double Bed Room
Stayed in Nov 2024
Solo travelers
22 review
3.2/5
Posted on Jan 1, 2025
A small, clean room with a bed in it in a good location.
Response from Property: 尊敬的賓客,您好!酒店在陸家嘴附近,靠近外灘,南京東路,東明明珠,城隍廟等知名地標。我們用最優質,最好的服務,讓每一位客人在入住中得到最好的入住感受,是我們一直不變的追求。非常榮幸能讓您在CitiGO度過美好的時光,期待與您下次相遇!
Turuu77
Huange Double Bed Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Very comfortable and cleanness hotel, Location is awesome
Response from Property: 尊敬的賓客,您好!酒店在陸家嘴附近,靠近外灘,南京東路,東明明珠,城隍廟等知名地標。我們用最優質,最好的服務,讓每一位客人在入住中得到最好的入住感受,是我們一直不變的追求。非常榮幸能讓您在CitiGO度過美好的時光,期待與您下次相遇!
Rishav Thakur
Huange Double Bed Room
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Nice small hotel for a quick trip in a convenient location. Will return
Response from Property: 尊敬的賓客,您好!酒店在陸家嘴附近,靠近外灘,南京東路,東明明珠,城隍廟等知名地標。我們用最優質,最好的服務,讓每一位客人在入住中得到最好的入住感受,是我們一直不變的追求。非常榮幸能讓您在CitiGO度過美好的時光,期待與您下次相遇!
Danil Aleksandr
Huange Double Bed Room
Stayed in Nov 2023
Business travelers
27 review
4.2/5
Very Good
Posted on Jan 5, 2024
I chose this hotel because it is within walking distances near pearl tower and it was cheaper by slight margin . It is fine if you are a solo traveler and want to explore nearby places and now going to spend much time in a room. But otherwise not recommending it, especially if you going to spend a lot of time in a room working or you are with your partner , especially new one . The room was very very small in addition WC walls were completely transparent. Immediately after checking room I asked for possible upgrade however staff told me that all rooms are similar size . But next day I saw some room doors open and they were significantly bigger than the one I have . I think hotel staff is nice and friendly however they don’t speak English that’s why they gave me answer like that .
Benefits :
* very long breakfast time 07-12. This is huge benefit for a person as me who usually skips it .
* compared to standards in China window was sealed well and there was not much blowing to my head at night
* Comfortable bed
Response from Property: Thank you very much for your recognition of CitiGO's service! We will continue to work hard to provide every guest with more considerate service! Thank you very much for your trust and love for CitiGO. German shower, Japanese toothpaste, latex mattress, down bedding... In terms of sleep and bathing, CitiGO always strictly adheres to high quality standards. The hotel is near Lujiazui, close to the Bund, Nanjing East Road, Dongming Pearl, Chenghuang Temple and other famous landmarks. We will continue to work hard to create more and better stay experiences, and look forward to your stay again!
Anonymous User
Joyful Double Bed Room
Stayed in Sep 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Nov 4, 2024
Best for solo travelers or with friends, location is good too
Response from Property: 尊敬的賓客,您好!酒店在陸家嘴附近,靠近外灘,南京東路,東明明珠,城隍廟等知名地標。我們用最優質,最好的服務,讓每一位客人在入住中得到最好的入住感受,是我們一直不變的追求。非常榮幸能讓您在CitiGO度過美好的時光,期待與您下次相遇!