Best Western Premier Sonasea Phu Quoc

Best Western Premier Sonasea Phu Quoc Reviews

Best Western Premier Sonasea Phu Quoc

Đường Bào, Phú, Duong To, Phu Quoc Island, An Giang Province, VietnamSee Hotel Details
Best Western Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu QuocBest Western Premier Sonasea Phu QuocBest Western Premier Sonasea Phu Quoc
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1 night

Guest Reviews

8.7/10
Very Good
699 review
Verified reviews
Location9.0
Amenities8.5
Service8.6
Cleanliness8.6
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All reviews(699)
Positive reviews(657)
Reviews with photos/video(332)
Great swimming pool(174)
Delicious breakfast(132)
Convenient for shopping(120)
Loved the beach(62)
Close to airport(55)
Offers pick-up/drop-offs(52)
Clean pool(10)
Has facilities for children(6)
Negative reviews(42)
Guest User
Premier Deluxe King With Sea View
Stayed in Jun 2025
Couple
4 review
9.0/10
Great
Posted on Jul 7, 2025
The hotel is good for family vocation with a big swimming pool, childcare room, daily activities, bicycle rental, gym, karaoke & spa for all age groups It is conveniently situated with a night market across the hotel. There's rows of massage shops and varieties of restaurants such as Vietnamese, Korean, Western & seafood. It took about 20 mins to Duong Dong, Central & about 40 mins towards Northern Phu Quoc. Also, it is suitable for a couple. We had an enjoyable wedding anniversary stay at BWP.
Response from Property: "Dear Ms. Yeo Christina,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,The Management.Best Western Premier Sonasea Phu Quoc"
Sparrow_Ceep
Executive Suite With 02 Bedrooms
Stayed in Jun 2025
Family
2 review
9.0/10
Great
Posted on Jul 6, 2025
Friendly staffs, Beautiful beach... fantastic swimming pool A luxury room for family (4 ppl) that we can stay together ( it is impressive) within a room with two bedrooms The hotel is very close to the night market that we can spend sometimes here after dinner However, the restaurant houses too many tables that make it very crowded in breakfast time
Response from Property: Dear Mr/Ms Sparrow_Ceep,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,The Management.Best Western Premier Sonasea Phu Quoc
Irene
Executive Suite With 02 Bedrooms
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 28, 2025
Nice hotel, excellent service, very good swimming pool , happy Friday for foam swimming , very near the beach. Special offer early check in by Mr. Tung Anh. 😄Many thanks. Fruitful breakfast, shuttle bus offer to Airport, late flight therefore request late check out , same have special offer by Miss. Tran. 🩷🩷 Will come here again 🏝️🏖️🏝️🏖️🏝️🏖️
Response from Property: Dear Mr/Ms IreneWarmest greetings from the lovely island of Phu QuocThank you very much for letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.I am writing to you personally to offer my sincere thanks for your wonderful appreciation of my staffs effort during your stay. We would like to send your kind appreciation to Mr Tung Anh & Ms Tran and all our colleagues for your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best regards,The ManagementBest Western Premier Sonasea Phu Quoc
CurtisChan
Deluxe Twin Room With Balcony
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 17, 2025
Hotel is located well near the night market. Dining and shopping are in gand. Hotel reception is very good. Ms Tran at the front desk is very helpful and nice.
Response from Property: "Dear CurtisChan, Warmest greetings from the lovely island of Phu QuocThank you very much for letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.I am writing to you personally to offer my sincere thanks for your wonderful appreciation of my staffs effort during your stay. We would like to send your kind appreciation to Ms. Vi and all our colleagues for your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best regards,The ManagementBest Western Premier Sonasea Phu Quoc"
fffc
Deluxe King Room With Balcony
Stayed in Mar 2025
Couple
11 review
8.0/10
Very Good
Posted on Apr 17, 2025
It’s a nice experience, everyday after the house keeping there will be two delicious cookies. We are glad to have this, the swimming pool is beautiful and the breakfast is delicious.
Response from Property: Dear Mr/Mrs fffcWarmest greetings from the lovely island of Phu QuocI am writing to you personally to offer my sincere thanks for your kind appreciation of my staffs’ efforts during your stay. A successful hotel is only as good as its team and I am fortunate to have one of the best I have ever worked with. I will pass on your kind words to the Best Western Premier Sonasea Phu Quoc team myself.May I end by saying what a pleasure it was to host you as our honored guest and we look forward to your next visit to our beautiful Best Western Premier Sonasea Phu Quoc.Best regards,General ManagerBest Western Premier Sonasea Phu Quoc
alexismac10
Premier Deluxe Twin With Sea View
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 14, 2025
Room was spacious and clean. Good service overall, most staff understood and spoke some English. Few pools around the hotel. There was a night market and some shops opposite the hotel. Breakfast spread was good, they even have a pho and banh mi station!
Response from Property: "Dear alexismac10,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Best Western Premier Sonasea Phu Quoc"
Abdulaziz saleh
Executive Suite With 02 Bedrooms
Stayed in Jun 2025
Family
15 review
10/10
Outstanding
Posted on Jul 11, 2025
It was good location very close to the airport
Response from Property: "Dear Mr/Ms Abdulaziz saleh,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,The Management.Best Western Premier Sonasea Phu Quoc"
Kenny MJ
Deluxe Twin Room With Balcony
Stayed in Feb 2025
Family
17 review
9.0/10
Great
Posted on Mar 19, 2025
Overall, the hotel offers a good price-quality ratio. The breakfast was enjoyable, and the restaurant where it was served had a pleasant atmosphere. The beach was good and convenient, making for a relaxing stay.
Response from Property: Dear Mr/Ms Kenny MJWarmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Best Western Premier Sonasea Phu Quoc
Iris
Premier Deluxe Twin With Sea View
Stayed in Jan 2025
Family
12 review
8.0/10
Very Good
Posted on Feb 25, 2025
1. Room is very clean with nice view. 2. Breakfast is many choice with good taste. But seems no enough staff to tidy up the table due to many customer. 3. Hotel facilities are very amazing. Large swimming pool, pool bar, beach, playground and live band restaurant at night.
6/10
Response from Property: "Dear Iris,Warmest greetings from the lovely island of Phu Quoc.May I begin by saying how much I appreciate our valued guests taking the time to write about your visit to Phu Quoc and our Best Western Premier Sonasea Phu Quoc. A sincere personal “thank you” for doing this.At Best Western Premier Sonasea Phu Quoc we follow the brand standard and core value of our Best Western Hotel Group in ensuring that our guests experience the possible example of the Vietnam hospitality and superlative service. Our entire hotel team members were chosen for not only for their own particular skill in the hospitality field but also because they showed a heartfelt dedication in providing Best Western Premier Sonasea Phu Quoc's guests with a memorable holiday.Your extremely kind words go towards showing us that we made the right decision in selecting our staff and I would also like to extend my personal thanks to them for being an absolute pleasure to work with.We certainly hope that on your next visit to Vietnam you’ll visit us again where you will be assured a very warm welcome.Best regards,General ManagerBest Western Premier Sonasea Phu Quoc"
Agent Will
Deluxe Twin Room With Balcony
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 25, 2025
The room is clean and tidy, but i dont like the glass wall of the bathroom. If the TV has the built in Netflix, that would be fantastic Facilities Gym room is small, with limited equipment. But i guess it is fine, as not many people were there during my stay swimming pool and beach There are two and both are good. there are always some staff cleaning the pool, so i am not worried about the water quality. Beach is right next to the hotel and water activities are there for you to choose breakfast is good, with lots of choices. we were asked to have breakfast in the function room as they said the restaurant was full. i could imagine the hotel was fully booked that weekend Hotel provides airport pickup and the staff is friendly and helpful. The price is higher than other local brands, and you can see the difference from the service quality. One more thing, the night market is just opposite to the hotel and this one is clean and tidy. Definitely i will stay in this hotel again
Response from Property: "Dear Agent Will,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Best Western Premier Sonasea Phu Quoc"
Shals
Executive Suite With 02 Bedrooms
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 21, 2024
We booked a 2 bedroom unit and it comes with a dining area, living area, 2 bathrooms and even a kitchen space ( no cutleries tho). Unit was also well equipped with a coffee machine. Breakfast was great and had a lot of variety and staff were also polite and attentive. There was even a small Christmas party while we were there and all guests were invited to join the mini buffet. In room dining was expensive but there wasn't a need to really order from them as there is a night market opposite the hotel which has very good food options. The best part was the pool area - massive pool and it leads you to the sea! It's a private beach and really a good view ! I will definitely be coming back to this hotel if I head to Phu Quoc again !
6/19
Response from Property: "Dear Shals,Warmest greetings from the lovely island of Phu Quoc.May I begin by thanking you for taking the time and trouble to write a review of your stay on social mediaIt has been my pleasure to offer our guests a true experience and I am delighted that your stay lived up to your expectations.Rest assured I will share your kind comments with my team to serve as an inspiration for all of us to continue serving our guests in as perfect a way as we possibly can.I hope on your next trip to Phu Quoc we could have the pleasure of your company once again.Best Regards,General ManagerBest Western Premier Sonasea Phu Quoc."
Anonymous User
Premier Deluxe King With Sea View
Stayed in Mar 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on Apr 28, 2025
I enjoyed staying in the hotel
Response from Property: Dear our valued guest,Warmest greetings from the lovely island of Phu Quoc.May I begin by thanking you for taking the time and trouble to write a review of your stay on social mediaIt has been my pleasure to offer our guests a true experience and I am delighted that your stay lived up to your expectations.Rest assured I will share your kind comments with my team to serve as an inspiration for all of us to continue serving our guests in as perfect a way as we possibly can.I hope on your next trip to Phu Quoc we could have the pleasure of your company once again.Best Regards,The ManagementBest Western Premier Sonasea Phu Quoc.
Naran1125
Premier Deluxe King With Sea View
Stayed in Jan 2025
Family
29 review
10/10
Outstanding
Posted on Feb 8, 2025
Very nice location all in one Near to beach and night market, food street
Response from Property: "Dear Naran1125,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Best Western Premier Sonasea Phu Quoc"
Anonymous User
Premier Deluxe King With Sea View
Stayed in Nov 2024
Couple
2 review
6.0/10
Posted on Dec 23, 2024
The buffet breakfast is nice with variety of selection; however, the location is remote and surrounded with other resorts, if you would like to stay at the hotel most of the time, it would be fine, but if you would like to walk around, there’s nothing much nearby, only the night market and the scale is small. Vinbus #19 bus stop is near, but the schedule is not friendly, you may have to wait an hour or more for the next bus. The facility is older than expected and cleanliness to be improved. The gym room is equipped with several equipment and the pool isn’t as nice as seen in the picture. For the beach, it takes 5 mins walk and it’s nice.
Response from Property: "Dear our valued guest,Warmest greetings from the lovely island of Phu Quoc.Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service everyday; we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful islandBest regards, General ManagerBest Western Premier Sonasea Phu Quoc"
Guest User
Deluxe King Room With Balcony
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Mar 2, 2025
Wonderful trip.. it will remain as very good memories.
Response from Property: Dear our valued guest,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Best Western Premier Sonasea Phu Quoc