Sunset Sanato Resort & Villas

Sunset Sanato Resort & Villas Reviews

Sunset Sanato Resort & Villas

Group 3, Duong Bao, Duong To, Phu Quoc Island, Kien Giang Province, VietnamSee Hotel Details
Sunset Sanato Resort & Villas
Sunset Sanato Resort & VillasSunset Sanato Resort & VillasSunset Sanato Resort & Villas
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1 night

Guest Reviews

8.1/10
Very Good
48 review
Verified reviews
Location8.1
Amenities7.8
Service8.3
Cleanliness8.2
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All reviews(48)
Positive reviews(43)
Reviews with photos/video(25)
Awesome stay(17)
Friendly staff(17)
Clean and tidy(14)
Awesome rooms(12)
Great location(6)
Great swimming pool(4)
Breakfast was average(4)
Negative reviews(5)
☆min☆
1-Bedroom Villa With Garden View
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 7, 2025
Good 👍
Guest User
Five-Bedroom Villa With Garden View
Stayed in Feb 2025
Family
11 review
8.5/10
Very Good
Posted on Mar 31, 2025
It’s a very good hotel with nice village at nice location, the service provided by the staffs is amazingly good which is really over my expectations, special thank to Ms Tran My Tien who had provided remarkable help during our stay. Highly recommended especially for family travelers. The only thing needs to be improved probably is the breakfast buffet which would need to offer more variety for selection.
Guest User
Sunset Deluxe King With Garden View (share Villa)
Stayed in Apr 2024
Solo travelers
1 review
9.5/10
Amazing
Posted on May 15, 2024
This place is comfy and efficient with full services. The view for those who want to watch sunset. Highly recommend this place. ‘Cường’ - the receptionist was friendly, helpful, and supportive during my visit, thank you!
Eugene Chua
Five-Bedroom Villa With Garden View
Stayed in Apr 2024
Travel with friends
8 review
10.0/10
Outstanding
Posted on May 24, 2024
beautiful sunset, super clean, highly commended.
Shiau Chien
Two Bedroom Villa With Garden View
Stayed in May 2024
Family
4 review
9.5/10
Amazing
Posted on Jun 16, 2024
Beautiful
Alice Ngọc Lan
Sunset Deluxe King With Garden View (share Villa)
Stayed in Jun 2024
Family
6 review
5.0/10
Posted on Jul 3, 2024
This is the second time I have returned to book a room at the Villa. But it was an extremely bad experience. Unlike last time, the staff were extremely friendly. This time there were some staff with extremely bad service attitudes. By the way, each apartment we stayed in was provided with 2 350ml bottles of water for the whole day. But I returned to the villa late. and didn't know that the refrigerator in the room was just for decoration. There is no additional water charge. Then I called the front desk. to ask for more water for us. and I made it clear that I could pay the extra fee. but he replied that . The bar is closed and water cannot be supplied.😌 Which means I have to accept not drinking water until morning and wait for them to provide new free water. 🤣 I met directly and discussed this with the manager. and she apologized. but I think it's necessary to give an honest review of this bad experience. so you know that. How has your service deteriorated 😌
Response from Property: Dear Ms Alice Ngọc LanThank you for taking the time to share your feedback about your stay at Sunset Sanato Resort & Villas in July 2024. We sincerely apologize for any inconvenience you experienced during your visit. Since then, we have made significant improvements to address the concerns you raised. We appreciate your patience and understanding as we strive to provide an exceptional experience for all our guests. From now on, we invite you to revisit our resort and witness the positive changes firsthand. To express our gratitude for your loyalty, we would be delighted to offer you a special discount on your next stay. Please feel free to reach out to our reservations team, and they will be happy to assist you. Once again, we apologize for any inconvenience you encountered, and we look forward to welcoming you back to Sunset Sanato Resort & Villas. Warm regards, The Sunset Sanato Team
Chongguan
Sunset Deluxe Twin With Garden View (share Villa)
Stayed in Nov 2023
Family
9 review
10.0/10
Outstanding
Posted on Feb 18, 2024
Overall good experience. Location is superb. Villa is clean.
Azod
Five-Bedroom Villa With Garden View
Stayed in Jan 2025
Travel with friends
7 review
10.0/10
Outstanding
Posted on Feb 22, 2025
So good 😍
Guest User
Sunset Deluxe Twin With Garden View (share Villa)
Stayed in Mar 2023
Solo travelers
1 review
10.0/10
Outstanding
Posted on May 1, 2023
Tran was very patient and professional, she clarified everything well and arranged for a quiet room. The hotel was near the airport, easier to find.
korea_firecrue
Three Bedroom Villa With Garden View
Stayed in Sep 2024
Family
1 review
10.0/10
Outstanding
Posted on Oct 25, 2024
All good !
trang van nan
Three Bedroom Villa With Garden View
Stayed in Oct 2022
Family
16 review
10.0/10
Outstanding
Posted on Nov 14, 2022
rat tuyetvoi canh dep phong sach se view dep
6/7
Anonymous User
Sunset Deluxe Twin With Garden View (share Villa)
Stayed in Nov 2022
Family
1 review
10.0/10
Outstanding
Posted on Dec 24, 2022
Nice and superb resort, also thanks Quang so much for his nice hospitality
kwan tai kong (jason)
Three Bedroom Villa With Garden View
Stayed in Jan 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Feb 28, 2024
very good
Guest User
Four-Bedroom Villa With Garden View
Stayed in Jul 2022
Family
10 review
8.0/10
Very Good
Posted on Aug 14, 2022
Amazing sunset view at the resort!
julie
Five-Bedroom Villa With Garden View
Stayed in Mar 2025
Family
39 review
9.5/10
Amazing
Posted on May 20, 2025
It's Easter holiday so the hotel is crowded. The hotel is relatively new, clean, with many facilities and a very large swimming pool The kids like it very much The room is spacious and has a large sofa on the terrace. I will stay here again next time
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