Bãi Dài, Ganh Dau, Phu Quoc Island, An Giang Province, VietnamSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
413 review
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Verified reviews
Location9.1
Amenities9.0
Service9.0
Cleanliness9.0
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All reviews(413)
Positive reviews(401)
Reviews with photos/video(213)
Great swimming pool(99)
Offers pick-up/drop-offs(78)
Delicious breakfast(77)
Loved the beach(49)
Easy to get around(20)
Perfect for kids(19)
Close to airport(16)
Delicious buffet(15)
Negative reviews(12)
Cai Jun
Deluxe Ocean View King Bed
Stayed in Jun 2025
Couple
4 review
6.5/10
Posted on Jul 16, 2025
Overall is good but the staff attitude. The buggy need to paid to go anywhere. Even same hotel and you need to paid for it.
Response from Property: Dear Value Guest, Greetings from Vinpearl Resort & Spa Phu Quoc! Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Spa Phu Quoc soon. Warm Regards,Tran Van HongFront Desk Manager
Krystle
Deluxe Garden View King Bed
Stayed in Jun 2025
Traveling with friends
2 review
8.5/10
Very Good
Posted on Jul 20, 2025
Stayed in Coral wing, the room is very spacious. The front desk is very helpful and try their best to converse in English. The shuttle bus is super on-time and convenient to bring you the important places within the vicinity. Eg. Grand World, VinWorld, Vin Safari.
Response from Property: Dear KrystleThank you for taking the time to share your wonderful review of your stay at Vinpearl Resort and Spa Phu Quoc. We are thrilled to know that you had an exceptional experience with us.Your kind words about our premises mean the world to us. At Vinpearl Resort and Spa Phu Quoc, we strive to provide our guests with the highest level of comfort and hospitality, and it is rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another luxurious and relaxing experience in the near future. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next visit even more special.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc
Sparrow_Ceep
Deluxe Ocean View Twin Bed
Stayed in May 2025
Family
2 review
9.0/10
Great
Posted on Jul 6, 2025
Wonderful beach, helpful staff
My wife recommend the spa service in the hotel with 20% discount
Hotel provides shutter bus services to popular locations. It saves money.
Hotel is close to the Vinwonder. It saves time
However, the selection of restaurants in the hotel is limited and you don't have too many choice
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review of your stay at Vinpearl Resort and Spa Phu Quoc. We are thrilled to know that you had an exceptional experience with us.Your kind words about our premises mean the world to us. At Vinpearl Resort and Spa Phu Quoc, we strive to provide our guests with the highest level of comfort and hospitality, and it is rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another luxurious and relaxing experience in the near future. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next visit even more special.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc
Wai Lee
Deluxe Ocean View Twin Bed
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 13, 2025
V good customer services, clean, comfortable room, great sea view, beach and pool. Complimentary shuttle bus services to and from airport 👍🏻 Also great to have complimentary Safari tickets and shuttle bus services to different spots e.g VirWonder, WinWorld, Safari 👍🏻🎈 Highly recommended!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review of your stay at Vinpearl Resort and Spa Phu Quoc. We are thrilled to know that you had an exceptional experience with us.Your kind words about our premises mean the world to us. At Vinpearl Resort and Spa Phu Quoc, we strive to provide our guests with the highest level of comfort and hospitality, and it is rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another luxurious and relaxing experience in the near future. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next visit even more special.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc
Guest User
Junior Suite Garden View King Bed
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 11, 2025
It was a fabulous atmosphere and service
Highly recommended to be your choice to staying during yr trip to phu quoc
It’s close to safari park and venwonders
There is free a bus 🚌 ,also, buggy which is necessary to book it through a reception .
Response from Property: Dear Value Guest,Thank you for sharing your experience at the Vinpearl Resort & Spa Phu Quoc. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcoming you back to “your home away from home’’.Warm Regards,Tran Van HongFront Desk Manager
Rachel Yap_40
Deluxe Garden View King Bed
Stayed in May 2025
Family
12 review
10/10
Outstanding
Posted on Jun 11, 2025
We had a very pleasant stay at Vinpearl Resort. The check-in and check-out process was smooth and efficient.
Our hotel room was spacious and well-equipped with all the necessary amenities. The pool and beach areas were large and well-maintained. A small but thoughtful gesture was that the resort provided three balls for us to play with in the swimming pool—this was a big hit with the kids!
The kids’ playroom offered some engaging activities that kept our little ones entertained.
Breakfast had a good variety and tasted great. While we didn’t get their names, we noticed that some staff members were especially attentive and welcoming, which added to the experience.
Out of the three hotels we stayed at during our trip, Vinpearl definitely gave us the best staycation vibe, with the pool, beach, and theme park all conveniently nearby.
The free shuttle bus service was very helpful, although it’s worth noting that the bus tends to leave exactly on schedule (sometimes even within a minute), so it’s easy to miss it and end up needing to book a Grab instead.
Overall, we really enjoyed our stay and would consider coming back again!
6/7
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review of your stay at Vinpearl Resort and Spa Phu Quoc. We are thrilled to know that you had an exceptional experience with us.Your kind words about our premises mean the world to us. At Vinpearl Resort and Spa Phu Quoc, we strive to provide our guests with the highest level of comfort and hospitality, and it is rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another luxurious and relaxing experience in the near future. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next visit even more special.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc
Momo05
Deluxe Garden View Twin Bed
Stayed in Apr 2025
Family
25 review
8.0/10
Very Good
Posted on May 31, 2025
Located close to Vinpearl Safari, GrandWorld and Vinwonders. Half hourly free shuttle bus to these places which makes it very convenient. Hotel compound is big with swimming pool. Room though decor is a bit dated but is very clean, Hotel breakfast has a good variety and plenty of spaces to sit. Will recommend to stay here if want to visit above places.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback.We’re delighted to hear that you enjoyed a relaxing vacation with us. It’s especially rewarding to know that our team’s professionalism left a positive impression — a reflection of the standards we aim to uphold as part of one of Vietnam’s leading hospitality groups.Your kind words truly motivate us to continue delivering exceptional service. We look forward to welcoming you back for another wonderful stay at Vinpearl Resort & Spa Phu Quoc in the near future.Warm regards,Bella TranFront Desk ManagerVinpearl Resort & Spa Phu Quoc
Chi Sam
Deluxe Garden View King Bed
Stayed in Mar 2025
Couple
1 review
8.0/10
Very Good
Posted on Apr 27, 2025
My wife got diarrhea and I got bad stomach and fever after we ate food from the hotel. In the last 24 hours we only consume food from the hotel including breakfast buffet, afternoon tea and BBQ party. I suspect it was because the seafoods of the BBQ party were set in outdoor areas for too long and without any coverages . The temperatures were about 30 degrees before the BBQ party started. Everything was perfect until my wife and I got ill.
Response from Property: Dear Sam,First and foremost, we are truly sorry to hear that you and your wife felt unwell during your stay with us. Your health and well-being are of utmost importance to us, and we deeply regret any discomfort you experienced.Please rest assured that we take this matter very seriously. We have immediately forwarded your feedback to our Food & Beverage and Culinary teams for thorough investigation. All food safety and hygiene procedures will be reviewed in detail to ensure full compliance with our standards.We genuinely appreciate you bringing this to our attention, and we sincerely hope both of you have since recovered. Should you be open to further discussion, we would be grateful if you could contact us directly so we may follow up with you personally.Once again, we are very sorry for this experience and thank you for your valuable feedback, which helps us improve.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort & Spa Phu Quoc
Tsengel Jamsranjav
Three Bedroom Villa Lake View - Private Pool
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 19, 2025
One of the best hotels that we stayed in phu quoc, the villa was clean spacious, has great views and the pool was clean. Breakfast buffet was great. I visited spa and fitness centers nothing to complain overall great experience will be staying there again
Response from Property: Dear Value Guest,Thank you for sharing your experience at the Vinpearl Resort & Spa Phu Quoc. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcoming you back to “your home away from home’’.Warm Regards,Tran Van HongFront Desk Manager
Guest User
Deluxe Garden View King Bed
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Mar 1, 2025
all the services were good. really suitable for family. breakfast seemed to have less choice. we were really happy.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review of your stay at Vinpearl Resort and Spa Phu Quoc. We are thrilled to know that you had an exceptional experience with us.Your kind words about our premises mean the world to us. At Vinpearl Resort and Spa Phu Quoc, we strive to provide our guests with the highest level of comfort and hospitality, and it is rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another luxurious and relaxing experience in the near future. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next visit even more special.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc
Gantsooj
Deluxe Garden View Twin Bed
Stayed in Jan 2025
Family
5 review
10/10
Outstanding
Posted on Mar 7, 2025
Vinpearl was pleasure for staying 7 days. There was lot of activities for guests.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review of your stay at Vinpearl Resort and Spa Phu Quoc. We are thrilled to know that you had an exceptional experience with us.Your kind words about our premises mean the world to us. At Vinpearl Resort and Spa Phu Quoc, we strive to provide our guests with the highest level of comfort and hospitality, and it is rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another luxurious and relaxing experience in the near future. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next visit even more special.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc
Julia Kr
Deluxe Garden View Twin Bed
Stayed in Dec 2024
Couple
9 review
9.0/10
Great
Posted on Jan 16, 2025
I recently stayed at this hotel and had an overall good experience. The hotel grounds are large and beautiful, with a stunning beach that’s perfect for relaxing. The cleanliness was impressive, and the fitness center is fantastic—large, well-equipped, and a great place to work out.
However, there are a few areas where the hotel could improve. The sunbeds by the beach are always taken, so we had to wake up early at around 6 AM to secure a spot. The ping-pong table was in poor condition, with broken paddles and a worn-out surface. There was also no animation or entertainment, even though we asked at the reception a few times. One of the billiard tables was missing pockets, making it impossible to play.
Another issue was with the tennis court. It's very hard to book a slot, as all evening times were fully booked, yet we often passed by the court in the evening and saw no one playing. Additionally, the room cleaning service repeatedly forgot to replenish the body lotion, which was a bit frustrating.
On the positive side, the safari park was amazing, and we appreciated the airport transfer service. Overall, it was a nice stay, but a few improvements could make the experience even better.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re pleased to hear that you enjoyed the beautiful hotel grounds, the stunning beach, and the fantastic fitness center. It’s also wonderful to know you had a great experience at the safari park and appreciated the airport transfer service.We regret that certain aspects of your stay fell short of expectations. We understand how inconvenient it was to wake up early to secure a sunbed, and we are actively working on solutions to address this issue. We also apologize for the condition of the ping-pong table, billiard table, and the lack of animation or entertainment. Your comments regarding the tennis court availability and the repeated oversight in replenishing body lotion are duly noted, and we will ensure these concerns are addressed promptly.Your feedback is incredibly valuable as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc
Guest User
Deluxe Garden View King Bed
Stayed in Jun 2025
Family
1 review
8.5/10
Very Good
Posted on Jul 3, 2025
Vinpearl resort and spa is within Vinpearl complex which includes a Safari and a theme park. It is good value for money if you goes with small children and purchase a package with 3 meals and theme park tickets included. If you purchase only the room, the buffet will be VND 550,000/person and dinner is VND 730 000 per person. Restaurants within complex is quite expensive. I would recommend taking a taxi or a buggy to near by complex called Grand World to have other choices. It only takes 5minutes to get there. That area mostly serves evening crowd, it is quiet during lunch time. The hotel is quite isolated from the rest of the island. The room is spacious and clean. The food is ok-is, while the local food outside has much to offer.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review of your stay at Vinpearl Resort and Spa Phu Quoc. We are thrilled to know that you had an exceptional experience with us.Your kind words about our premises mean the world to us. At Vinpearl Resort and Spa Phu Quoc, we strive to provide our guests with the highest level of comfort and hospitality, and it is rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another luxurious and relaxing experience in the near future. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next visit even more special.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc
Guest User
Deluxe Garden View King Bed
Stayed in May 2025
Couple
16 review
9.5/10
Amazing
Posted on Jul 1, 2025
Excellent service of staffs,very variety & good breakfast, quite & peacefully private beach, definitely will back again.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review of your stay at Vinpearl Resort and Spa Phu Quoc. We are thrilled to know that you had an exceptional experience with us.Your kind words about our premises mean the world to us. At Vinpearl Resort and Spa Phu Quoc, we strive to provide our guests with the highest level of comfort and hospitality, and it is rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another luxurious and relaxing experience in the near future. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next visit even more special.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc
志強藍
Deluxe Garden View King Bed
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 4, 2025
Very good
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review of your stay at Vinpearl Resort and Spa Phu Quoc. We are thrilled to know that you had an exceptional experience with us.Your kind words about our premises mean the world to us. At Vinpearl Resort and Spa Phu Quoc, we strive to provide our guests with the highest level of comfort and hospitality, and it is rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another luxurious and relaxing experience in the near future. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next visit even more special.Warm regards,Nguyen Trong ThangDuty ManagerVinpearl Resort and Spa Phu Quoc