N100, Street 266, Chaktomuk, Khan Doun Penh, Phnom Penh, 12000, CambodiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Chaiya Palace Hotel Guest Reviews
4.5/5
Great
103 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(103)
Positive reviews(100)
Reviews with photos/video(47)
Awesome stay(32)
Awesome rooms(25)
Great swimming pool(18)
Loved the view(16)
Delicious breakfast(12)
Convenient location(10)
Located downtown(8)
Friendly front desk staff(7)
Negative reviews(3)
Aoliweierfengzhijingling
Deluxe Double Room
Stayed in Jan 2025
Solo travelers
31 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The sky swimming pool is absolutely amazing. Nice view and truly a relaxing place after full day touring. Location is good, easy to grab a tutu ezploring the capital city.
MegC’s
Chaiya Suite
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The hotel is conveniently located but the streets are very busy and noisy all through the night. Within walking distance to the royal palace and where the 4 rivers meet. There is a coffee shop across the street and several restaurants around the area. The park across the street is safe to go running in the morning and at night. Breakfast is decent and the staff are very friendly. They even prepared 2 Christmas treats on Xmas day. Water pressure is great. Bed is comfortable. Rooftop offers sunrise and sunset views. And the food at the restaurant is good.
_Alex_
Deluxe Triple Room
Stayed in Nov 2024
Couples
27 review
4.0/5
Very Good
Posted on Jan 1, 2025
Good located in the Center of Phnom Penh. The view from the roof is also really beautiful!
Guest User
Chaiya Suite
Stayed in Nov 2024
Couples
79 review
4.7/5
Amazing
Posted on Dec 16, 2024
We love this place very much, we will come back again. The hotel room is very clean, the every staff are friendly. But the Wifi is not good.
6/7
kikwan
Deluxe Triple Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Good location, good service. The view from roof top swimming pool is excellent to view palace and temples
Aza_Tccc
Premier Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
46 review
4.7/5
Amazing
Posted on Oct 24, 2024
The staff was so polite, it was uncomfortable😁 The rooftop pool is beautiful, but rather small with only 5 lounge chairs. Everything else was good!
Guest User
Premier Deluxe Triple Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
good room, breakfast and friendly front of house
ดีมากๆเลยค่ะ แนะนำเลยอยู่ใจกลางเมืองวิวสวยมาก ห้องสวยมากๆ พนักงานต้อนรับ/ห้องอาหารดีมากๆ 🌟🌟🌟
Anonymous User
Premier Deluxe Double Room
Stayed in Sep 2024
Couples
32 review
4.5/5
Great
Posted on Oct 14, 2024
Excellent choice. Rooms are big, modern, clean.
Just did not like the sink outside of the bathroom.
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
I have nothing to complain about here. Good location, easy to access, the big square is at opposite, the environment is fresh and quiet. It's a pity that I don't have time to explore this area, because I like the hotel room so much that I don't want to go out. The room is spacious, it has a balcony overlooking beautiful large buildings. Friendly and cute staffs. Very worthy for the price. There is a daily mart, a souvernir shop and cafe shop near here, but the price aren't cheap
Guest User
Chaiya Suite
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Great hotel with perfect location, 5 minute walk to Royal Palace. Room with the balcony had a great view. Pool was also nice with a good view. Staff were very friendly and helpful. Breakfast was alright, could have more options. Overall it was a pleasant stay and we'll stay there again.
Katarzyna Lamb
Deluxe Double Room
Stayed in Dec 2024
Couples
3 review
3.2/5
Posted on Jan 9, 2025
We had a lizard in the room, breakfast wasnt ready at 6:00am as advertised, it’s okay hotel- nothing amazing
Giulia
Deluxe Triple Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 4, 2025
We had wonderful time in Chaiya Hotel! Staff was very friendly and helpul. Room big and clean. Good breakfast at the rooftop restaurant. Nice swimming pool and lounge cafe. Perfect location.
Guest User
Premier Deluxe Double Room
Stayed in Nov 2024
Couples
2 review
4.2/5
Very Good
Posted on Dec 21, 2024
Friendly and helpful staff. More varieties for buffet breakfast would be nice. Fresh fried egg and Khmer soup noodle available by order.
Room is OK. Basin, shower and toilet are separate. Counter space around basin is very limited. Just a hook inside the shower for towel and clothes, not functional at all.
FairyLord
Deluxe Double Room
Stayed in May 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jun 4, 2024
New hotel, room is clean, spacious, comfortable stays, was here for 3 nights, quiet surrounding, wifi and internet TV available.
All the staffs are friendly, helpfull, no barrier in english communication.
Good location, 24 hours daily mart nearby, walking distance about 15 min only to Naga entertainment centre. Basically tuk tuk under Grab is easy covering on accessibility to surrounding areas in Phnom Penh.
Recommended.
Guest User
Premier Deluxe Double Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The hotel's front desk staff member had an incredibly friendly attitude. He was all smiles and genuinely kind.
We had to rush out for a meeting at half past ten and needed to quickly freshen up, so the young man arranged for us to use one of the spa rooms.
The attendant in the spa room even lent me a lipstick, which had a beautiful color.
The passion fruit juice at the front desk was delicious, and they remembered our names.
The service, attitude, and facilities of the hotel were absolutely top-notch. (¯▽¯)👍👍👍🌹
这家酒店的前台小哥哥态度超级好。笑容可掬,真诚相待。
我们由于十点半赶出去开会,需要紧急洗澡收拾,小哥哥把spa的房间腾出来给我们用。
spa 房间的小姐姐还借了口红给我,口红颜色很好看。
前台的芭乐汁很好喝,他们还记住了我们的名字。
酒店的服务,态度,硬件设施,非常一级棒。(¯▽¯)👍👍👍🌹