Centara Life Maris Resort Jomtien Reviews

Response from Property: Dear Virak. Thank you very much for your kind review.We’re delighted to hear that you enjoyed your room, the delicious and varied breakfast, as well as the pool and bar area. Your positive feedback is truly appreciated and will be shared with our team as encouragement to continue delivering excellent service and hospitality.We look forward to welcoming you back for another wonderful stay in the near future.

Response from Property: Dear Dr. Helius YB Lin,Thank you for sharing your feedback. We're delighted to hear that you enjoyed our 24-hour gym facilities. However, we sincerely apologize for the discomfort you experienced in the lobby area. We understand that the heat and humidity, coupled with the water features, may not have been ideal, especially for elderly guests and children.We also regret any disturbances caused by wind-related noises during your stay. Regarding the pool, we take cleanliness very seriously and will investigate the matter to ensure it meets our usual high standards.Your comments are invaluable in helping us improve. We hope to have the opportunity to welcome you back in the future and provide a more comfortable experience.

Response from Property: Dear Khun Wanwalit,Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your stay, even for just one night, and that you found the room spacious and the breakfast fantastic.We apologize for the dirt and leaves along the hallway, which were caused by the wind. Please rest assured that we have informed our housekeeping team to improve the cleanliness of our public areas to ensure a more pleasant experience for all our guests.We truly appreciate your comments and hope to have the pleasure of welcoming you back for a longer stay in the future.

Response from Property: Dear Khun Mary Flo,Thank you so much for your kind feedback. We're glad to hear that you had a smooth check-in and enjoyed the peaceful location. It's great to know the shuttle service to Jomtien Beach was convenient for you, and we're especially happy that you loved the breakfast! We hope to welcome you again soon.

Response from Property: Dear Valued Guest,Thank you so much for your valuable feedback. We are thrilled to hear that you enjoyed the spacious and clean family suite, and that the facilities, such as the pool and kids' playground, met your expectations. We’re also glad that the value of the room, including the bathtub, was satisfactory.We appreciate your constructive comments regarding the doors and the bathroom flooring. Please rest assured, we will look into these areas to improve the experience for future guests.It’s wonderful to know that our team made a positive impression and that you enjoyed the breakfast buffet. We sincerely hope to welcome you back soon for another great stay.

Response from Property: Dear Khun Riiyaa,Thank you very much for taking the time to share your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay.We regret that your room was not ready upon your arrival and that the cleanliness and condition of certain areas did not meet your expectations. Your comments regarding the musty odor, unclean entrance, floor condition, and the issues with the locks have been noted with utmost seriousness. Please rest assured that we are addressing these concerns with our housekeeping and maintenance teams to prevent such occurrences in the future.We appreciate your understanding and patience during the delay, and we are glad that our staff offered you a complimentary refreshment and waived the deposit as a gesture of goodwill. However, we truly regret that this did not compensate for the overall experience.Thank you for acknowledging the swimming pool as suitable for children. While we are saddened to hear that you do not wish to return, your feedback is invaluable to us as we strive to improve our services and facilities.We hope to have the opportunity to welcome you again and provide you with a much better experience in the future.

Response from Property: Dear Khun Piyawan,Thank you for the great review of our hotel! We are glad to hear that you enjoyed your stay with us and hope to welcome you back to Centara Life Maris Resort Jomtien again soon.

Response from Property: Dear Khun Ritz,Thank you for sharing your feedback with us. We're glad to hear that, despite the minor inconveniences, your stay was still comfortable. We appreciate your comments regarding the Premier Suite and the Family Suite, and we understand your decision to switch.We also apologize for the issues you encountered with the TV, water heater, and bathroom amenities. We will certainly review the TV options to ensure a more enjoyable experience for our guests and address the concerns with the water heater and missing essentials to improve guest satisfaction in the future.Your feedback is invaluable, and we hope to have the pleasure of welcoming you back for an even better experience next time. Thank you again for your understanding and for choosing to stay with us.

Response from Property: Dear KMYLAM, Thank you for sharing your experience with us. We're truly sorry to hear that your stay didn’t meet your expectations, especially in terms of the service and amenities. We understand how frustrating it can be to have to repeat orders for basic items and to experience delays with housekeeping services. Your feedback on the room wait time and restaurant experience is noted, and we will certainly review and improve these processes to provide a more seamless experience for our guests. Regarding the location, we apologize for any inconvenience the road conditions and distance to the beach caused. We appreciate your honesty and will take your comments into account to improve our services moving forward. We truly value your feedback and hope to have the opportunity to welcome you again under better circumstances. Thank you for your understanding.

Response from Property: Dear Valued Guest,Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the cleanliness of our hotel, the quality of our service, and that our swimming pool was a highlight for the little ones.It was our pleasure to have you with us, and we look forward to welcoming you back for another enjoyable stay in the near future.

Response from Property: Dear Mr.Enrique Miceli,Thank you for the great review of our hotel! We are glad to hear that you enjoyed your stay with us and hope to welcome you back to Centara Life Maris Resort Jomtien again soon.

Response from Property: Dear Valued Guest,Thanks for staying with us and for the great comments about our hotel. Looking forward to welcoming you back!

Response from Property: Dear ETTA IA,Thank you so much for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay with us. Please come back soon!

Response from Property: Dear Valued Guest,Thank you for your feedback. We're happy you enjoyed the room and pools. We appreciate your comments and will work to improve it. Hope to welcome you again soon.