Grand Bella

Grand Bella Reviews

Grand Bella

336/26 M.9, Bang Lamung, Chon Buri Province, 20150, ThailandSee Hotel Details
Grand Bella
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1 night

Guest Reviews

7.7/10
Good
249 review
Verified reviews
Location8.3
Amenities7.3
Service7.4
Cleanliness7.8
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All reviews(249)
Positive reviews(221)
Reviews with photos/video(67)
Great swimming pool(30)
Delicious breakfast(17)
Large rooms(15)
Close to beach(11)
Convenient for shopping(11)
Average sound insulation(9)
Has facilities for children(8)
Loved the beach(6)
Negative reviews(28)
Enrique III Cabigayan
Bed In 10-Bed Mixed Dormitory Room (1 Bed)
Stayed in Jun 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Jul 21, 2025
I recently stayed at Grand Bella Pattaya and had a pleasant experience. The location was excellent—close to shops, restaurants, and within walking distance to the beach, making it very convenient for exploring the city. The staff were helpful and courteous, always ready to assist with a smile. Whether it was checking in, arranging transport, or answering questions, their service was appreciated. Overall, it was a comfortable stay with a good balance of location and service. I’d consider staying here again on my next visit to Pattaya! PS: I LOVE THEIR SWIMMING POOL
Response from Property: Thank you so much for your lovely review!We’re thrilled to hear you had a pleasant stay at Grand Bella Pattaya. It’s wonderful that the location made exploring the city easy and enjoyable, and we’re especially glad the staff left such a positive impression with their warm and helpful service. And it’s great to know the swimming pool was a highlight—sounds like the perfect spot to unwind!We truly appreciate your feedback and hope to welcome you back again soon.Best regards,Grand Bella Hotel - Management
Ashish
Superior twin Room
Stayed in May 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jul 1, 2025
Excellent location, Cooperation staff, Rooms are neat n Clean
Response from Property: Thank you for your wonderful feedback! We're glad you enjoyed our excellent location, cooperative staff, and clean rooms. Hope to welcome you again soon!
Guest User
Superior Double Room
Stayed in May 2025
Family
6 review
9.5/10
Amazing
Posted on Jun 22, 2025
Off peak season so nice n quiet
Response from Property: Thank you! We're glad you enjoyed the peaceful atmosphere during the off-peak season. Hope to see you again soon!
mahmud
Bed In 10-Bed Mixed Dormitory Room (1 Bed)
Stayed in May 2025
Solo traveler
5 review
9.5/10
Amazing
Posted on Jul 5, 2025
Nice place to stay
Response from Property: Thank you! We’re glad you enjoyed your stay and hope to welcome you back soon!
al zon
Standard Room
Stayed in Dec 2024
Couple
1 review
3.0/10
Posted on Jan 28, 2025
Horrible put us in old seperate wing no elevator room dirty flying bugs insects hair in refridge and toilet hard beds window overlooked garbage pile asked for transfer they said fully booked..we paid extra for the floating market tour...front desk said contact trip...trip said contact front desk....finger pointing and blaming no help no tour......the worst terrible
6/8
Response from Property: We are very sorry to hear about your disappointing experience. Please accept our sincerest apologies for the room conditions and the issues with your tour booking. Your feedback is important to us, and we will investigate these matters thoroughly to prevent future occurrences. We regret that we were unable to resolve your concerns during your stay and appreciate you bringing them to our attention.
Anonymous User
Standard Room
Stayed in Dec 2024
Couple
22 review
9.0/10
Great
Posted on Jan 4, 2025
Spacious Rooms, Strategic Location, but Some Drawbacks I stayed at Grand Bella Hotel, Pattaya for 3 days and 2 nights, and overall, it was a pleasant experience. The rooms are spacious, comfortable, and well-maintained, making it a great place to relax after exploring the city. The strategic location is a major plus—easily accessible and close to many key attractions. One of the highlights is the two beautiful swimming pools, perfect for a quick dip or lounging around. I also appreciated the free luggage storage service, which allowed me to store my bags while waiting for check-in or my flight without any hassle. Another bonus? The hotel doesn’t require a room deposit, which is a rare convenience. However, my only disappointment was the lack of an elevator in Block B, where my room was located. Staying on the 4th floor meant climbing stairs daily, which can be tiring, especially after a long day out. Overall, it’s a great option if you’re looking for comfort, good amenities, and a central location in Pattaya, but do check your room’s block if stairs might be an issue for you.
Response from Property: Thank you for your thoughtful feedback and for choosing to stay with us. We’re delighted to hear you enjoyed our spacious rooms, convenient location, swimming pools, and luggage storage service. We appreciate your comments regarding the lack of an elevator in Block B and understand how this may have caused inconvenience. Your feedback helps us improve, and we hope to welcome you again for an even better stay.
Guest User
Deluxe Double Room with Pool View
Stayed in May 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Jun 29, 2025
It was a good hotel with nearby to pattaya beach and just 10 min walk to walking street. The cleanliness were good and hotel staff was also having good behaviour. The main attraction was the Indian breakfast. There were lot of variety in Indian breakfast with good taste and hygiene. Indians should must stay here.
Response from Property: Thank you for your kind review! We're glad you enjoyed the location, cleanliness, and especially the Indian breakfast. We hope to welcome you again soon!
Michael Moring
Superior twin Room
Stayed in May 2025
Solo traveler
3 review
9.0/10
Great
Posted on Jun 20, 2025
This hotel is overwhelmingly dominated by guests coming from India and as such is a little uncomfortable for European guests due to cultural differences. The check out time of 10am is unusually restrictive by Thailand standards, (but they dont enforce it too stringently). I was was amazed at the cleanliness, equipment and bed size in my room for the price. It had an excellent tv, with plenty of English channels, a microwave, (with plates and cutlery) good hot water and was so clean i complemented the maid, saying it was the cleanest room ive had outside of 5 star. The pool is lovely, but unfortunately was overcrowded with people spitting and behaving obnoxiously. As with all hotels, it all depends on the deal you can get. If not interested in the pool, i would say this is an excellent choice, given the comfort factor, the fantastic location and the price.
Response from Property: Thank you for your thoughtful feedback. We're glad you enjoyed the room, cleanliness, and location. We appreciate your comments and will continue working to improve all aspects of our guests' experience.
wonniex
Bed In 10-Bed Mixed Dormitory Room (1 Bed)
Stayed in May 2025
Solo traveler
9 review
7.5/10
Posted on Jun 17, 2025
Rooftop pool and sauna not available Pool bar staff are bad Clean Very good location If you ask ice they charge 40tbh Management team was suck
Response from Property: Thank you for your feedback. We're glad you appreciated the cleanliness and location. We apologize for the inconveniences and will share your comments with the team to improve our service.
Guest User
Superior twin Room
Stayed in May 2025
Solo traveler
7 review
3.0/10
Posted on Jun 11, 2025
Not good this time. Noisy ac in room and long walk to room. Staff very unhelpful when i ask an extra night they charge nearly double. Dissapointing place!!
Response from Property: We’re sorry to hear about your disappointing experience. Your feedback about the AC, location, and staff will be shared with our team to improve. Thank you for letting us know.
Nileshkumar Kakadiya
Deluxe Double Room with Pool View
Stayed in Jun 2025
Booked for others
4 review
9.5/10
Amazing
Posted on Jul 8, 2025
It is very affordable and convenient to stay here Staff is very helpful in nature
Response from Property: Thank you for your kind feedback!We’re happy to hear you found the stay affordable and convenient. It’s great to know the staff were friendly and helpful during your visit. We appreciate your review and hope to welcome you again!Best regards,Grand Bella Hotel - Management
Guest User
Bed In 10-Bed Mixed Dormitory Room (1 Bed)
Stayed in Apr 2025
Solo traveler
14 review
9.5/10
Amazing
Posted on May 17, 2025
I booked the dorm, beds are comfy, free coffee in the morning, good WiFi and a pool. Nothing to complain for about 7€ a night.
Response from Property: Thank you! We're happy you enjoyed your stay and found great value for the price. Hope to see you again!
Anonymous User
Standard Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Jun 19, 2025
Good to visit
Response from Property: Thank you! We're happy you enjoyed your visit. Hope to see you again soon!
HCX PHARMACEUTICALS
Superior Double Room
Stayed in Mar 2025
Traveling with friends
7 review
3.0/10
Posted on Apr 16, 2025
Not expected when we booked this hotel as they have shown brand new photos and all. when we entered in the room it smells badly and there were no any toiletries provided and towels having many dirty stains and tore from all borders. only hair shampoo provided no bath gels available. Not recommend or book again
Response from Property: We’re very sorry to hear about your disappointing experience. Your feedback is important, and we’ll address these issues with our team to improve. Thank you for letting us know.
Guest User
Bed In 10-Bed Mixed Dormitory Room (1 Bed)
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 12, 2025
great place to stay, great staff, great rooms. Everything you need in one place.
Response from Property: Thank you for the wonderful review! We're glad you enjoyed everything and hope to welcome you back soon.