Hotels with Parking in Kuantan

Service was excellent. Within 30 minutes of entering the room, staff checked to see if the room was alright. In addition, they also brought our bags up to the room without us asking. The room was also super clean, there were no stains. However, the pool area is a little dirty as the stairs have mould on them. Buffet spread was excellent, there were many different options to choose from. Overall a great stay, would come back again when visiting kuantan.

Very satisfied with our stay. Clean room, comfortable bed, friendly staff, and good service. Everything was smooth from check-in to check-out. Highly recommended

I love the view and the location is amazing. But I think cleanliness need to be improved. For the unit I have been staying- Found many small roaches running around the kitchen and living hall free style. Horror ! The futon bed is not comfortable & the bedsheet has stains on it! The owner should do something on pest control and do a better job in cleaning up the room. I should have taken a video of the roaches

The room was clean, neat, and beautifully maintained. Everything was comfortable, and the facilities were great. I stayed for 2 nights and had a pleasant experience. There was a double-booking issue due to an error from the Trip app, but the owner was very helpful, responsible, and cooperative in resolving the problem. Thank you for your excellent service and for making everything easier for your guests. Highly recommended! 😊

Best hotel, clean and tidy, with large rooms. The staff are very accommodating to guest requests, and the hotel attendants are very kind and friendly.

L location very strategic. Near to Teruntum Tower and a lot of cafe around the hotels. All the basics amenities are provided. Iron and board also provided. Breakfast choice is just nice. Just one thing that not satisfied...during the staycation, the reception area was under renovation and this is not informed earlier by hotel management.

I recently stayed here for a business trip with four colleagues. We booked five separate rooms, choosing this location based on its competitive pricing and convenient location. While the physical property itself is impressive, the management process left a lot to be desired. The Good: Comfort & Space Rooms: The rooms are genuinely clean, neat, and very spacious. For the price point, the value of the actual living space is excellent. Parking: Finding parking was easy and secure, which was a major plus for our group as we had our own vehicles. Location: Perfectly situated for getting around Kuantan efficiently. The Bad: Maintenance & Missing Basics The property feels slightly neglected in terms of upkeep. In my specific room: The shower head holder was loose, making it difficult to use. There were no floor mats provided, which is a basic necessity to avoid tracking water across the room after a shower. The Ugly: Management & Customer Service This is where the experience fell short. The administrative side of this stay was disorganized and stressful: Automated Communication: Their chat system is powered by an AI that provides ”canned” answers. It failed to address any of our specific questions, making communication feel like a dead end. Check-in Delays: We weren't sent the check-in passwords on time. We had to track down a separate person-in-charge just to get access to our rooms late in the day. Pricing Inconsistencies: The documentation stated a RM50 deposit per room, but we were charged RM60. While the amount is small, the inconsistency feels unprofessional and creates a lack of trust. Final Verdict: If you value space and price above all else, this is a solid choice. However, be prepared to fight for your check-in details and deal with a non-responsive service team. I hope management fixes their communication flow and updates their facilities soon.

My kids enjoy swimming, big pool and kids friendly (especially mini waterpark). We’ve been booked Garden Villa without breakfast, room space just nice for kids below 12yo. Room have mini ice bar, tv, kettle, hanger, wardrobe, iron, iron board & sejadah. Restaurant and shops just nearby the resort. Highly recommended for family vacation.

Everything was good except for the gym facilities. Sadly some of equipments were not working.

I really liked this place. Its very private and secluded, and there weren’t many guests during our stay so it felt like we had the beach to ourselves. Breakfast was peaceful and we also tried the room service, the food was surprisingly good. However for a private resort at this price point, I expected a better overall experience and more attention to detail. I checked in on my birthday, and while I wasn’t expecting anything extravagant, I had hoped for at least a simple birthday greeting during check-in. Unfortunately, there was no acknowledgment at all, which was a little disappointing. The biggest issue was the room condition. The floor was extremely wet and slippery and the walls felt damp. At first I thought the floor had just been mopped but after a few hours the problem became even worse. We had to call housekeeping twice to mop the floor and a technician came to inspect it. We were told it was caused by the air conditioner. Eventually, we gave up and asked for extra towels to place on the floor to prevent anyone from slipping, as shown in the photos. The toilet seat was also dirty and should have been replaced. What disappointed me most was the lack of follow-up. During check-out no one apologized for the inconvenience even though we had reported the issue twice. No one asked whether the problem had been resolved or if our stay had been affected. Overall, the resort offers excellent privacy, beautiful views, and a peaceful atmosphere. Unfortunately, the room condition and the lack of customer service overshadowed what should have been a memorable birthday stay. Considering the price we paid, I expected much better attention to both maintenance and guest experience.