Kuantan Hotels with Bars

Everything is good, about Swiss Belhotel Kuantan; most importantly the breakfast buffet was a good spread with a variety of dishes and affordable price.Another plus is that the beach is just behind the hotel. Finally, appreciation goes to Puan Amy at the reception who made the stay worthwhile as she was very accomodative. She changed my room from the 12th floor to 26th floor in which the view was breahtaking. Good location too.

Everything was superb. Except for the aircond. We were sweating badly at night. Me and my husband couldn’t sleep at all during 2nd night. Super duper hot. Cannot adjust the thermostat. They mentioned in the website there was a bathrobe but no bathrobe prepared in the room💆🏻♀️

Thanks for the great welcoming and service during check in from assistant manager or manager im not sure..Kids really enjoy with this resort, thats why selalu sampai masa school holiday, tak tahu berapa kali dah sampai sini ,😂Thank you so much..for sure will come again next time..

been to adena for teh second time and loved it just like the first time here. beach is within viccinity. clean and spacious room. everything is so perfect

easy to acsess. very friendly staff ada very good place near the beach. easy deal with the hotel and staff. they upgrade my room for free.

From the moment we steps in till check out, the services provided by the staff were excellent, we even had a welcome drink served upon arrival. This resort is really suit for honeymooner, with stunning view, private beach, privacy, large swimming pool and variety of restaurant. The resort is also located next to Teluk Cempedak where you can just walk by the beach to the Mcd area. Overall I would recommend this 5 star resort if anyone of you looking for short escape from the city. Last but not least, thanks for the surprise honeymoon cake! I didn’t expect that. And to all staff who assisted me I’m sorry I couldn’t recall each of your name but you know who you are, thank you so much for such an excellent services throughout my stay!

Firstly, I have to say, The Kasturi is probably my favourite place in Pahang. I first came here in 2018 - and it made such an impression that I couldn't wait to come back. Came back as soon as PKP was lifted (review here somewhere) and a tad disappointed. Husband booked a night's stay for our 18th wedding anniversary and I have to admit the service has improved by leaps and bounds. Check in was warm and professional - villa is clean and hubby had made arrangements for flowers and some refreshments in the room which was so appreciated by yours truly. Had same villa as previous stay - toilet is still wonky. Hand bidet in indoor shower compartment is still non functional and the fish keropok was left untouched this time (learnt my lesson from last time - pls get new supplier - I am sure there are many more keropok makers who can make better keropok sira) This time however, husband ordered food to be sent to the room - FYI, room service is limited to the asian food selection (not advisable to preorder western dishes as these will end up cold by the time it gets sent to the room) Loved the caprese salad and the fried rice. The seafood fried in batter was above average. The white rice and chicken was too sweet for our liking. Breakfast was served 'unlimited ala carte style' The variety was ok - choice of nasi lemak, western and chinese congee. Nasi lemak - much much better than the last time I was there - but had an issue with the sambal sotong, which I informed the staff. Saw that they offered 'DANISH' as part of breakfast - but we only received toast and baguettes - so I'm not sure if I was confused about the danish being pastries? Barista also needs to learn to make proper latte art. However, the F&B staff - Deedi was extremely friendly and warm. He looked like he knew what he was doing despite being his 6th day at Kasturi - thought I would make a special mention about him. Would I come back for a fourth time? Some improvements have to be made about the upkeep of the facilities in the room and definitely better improvements with the F&B - but Kasturi's one life-saving feature is definitely its location....

Cleanliness: I would rate the cleanliness a 2 due to the poor maintenance and housekeeping. None of the electrical outlets were functioning properly, and there was a noticeable electrical sound. For those traveling with children, please be extra cautious. During our sightseeing trip from 1 pm to 10 pm, we returned to find the towels we had used earlier that morning, wet and folded on the table instead of being replaced with fresh ones. Additionally, our used cup had not been washed and was left untouched. Location & Amenities: The location was great, and the kids had a fantastic time, especially in the pool area. The pool is spacious, clean, and convenient for parents to relax while their kids enjoy themselves. The surrounding environment is excellent and truly mesmerizing. We were happy to sit back, relax, and enjoy the soothing sound of the waves—it was incredibly calming. The seaside area is ideal for large family gatherings or company events, with plenty of space available. Service: I would rate the Front Office Staff at 4, especially Mr. Aftar, Mr. Azlan, and Mr. Rahmat, who were very helpful. However, I had a negative experience with Ms. Y (name withheld), who was unhelpful and lacked empathy. We were planning to shorten our stay from 3 days/2 nights to 2 days/1 night due to heavy rainfall, flooding in some areas, and car issues. We asked her at the front desk, after consulting Trip.Com, if we could shorten our stay. Instead of showing understanding, she kept saying she couldn't assist and that the Manager on Duty was unavailable. She directed us to deal with Trip.Com the following day, which we understood. However, when I asked if, in case Trip.Com approved our request, we could check out later (around 1 or 2 pm), she refused. She claimed they couldn’t offer a late check-out as the hotel was fully booked. I was shocked, as I was giving up an extra night and yet wasn’t granted even a late check-out at 12:30 pm, and yet she was mentioned it will be chargeable. To my surprise, I later checked online and saw plenty of rooms available and an empty pool. This was disappointing. Just imagine, i am planning to give away my extra night and when i wasnt able to get a slightly late check out due to fully booked ? what ridiculous is this ? IF, we requested late check out on the actual check out date, i totally understand . But this is another way round and she left me speechless. On a positive note, Mr. Aftar, Mr. Azlan, and Mr. Rahmat were understanding and helpful. Despite not asking for much, their suggestions, empathy, and sincerity made a significant difference in our stay. It was because of them that we decided to continue our stay and cancel our initial plans. A big thank you to them for their kindness and helpfulness, always checking in to see if we needed assistance and offering thoughtful suggestions. Overall Experience: Our overall stay was very good and enjoyable. The kids loved the pool and the sightseeing views. The location is fantastic, with a breathtaking view of the sea, providing a truly relaxing experience. Special thanks also to the IRD staff at the restaurant for kindly helping us store our frozen food.

We traveled recently to Mangala with young children and had a fantastic stay! The beautiful Amani pool villa was a highlight for us, peaceful and serene. It was such a nice getaway from the hustle and bustle of the city. Our kids especially loved the children's playroom, kids club activities and the various recreation services available. Also worth mentioning that Mangala homes 100 different species of birds and it’s quite a sight for bird/nature lovers! Special thanks to the amazing staff of the front desk team, dining, housekeeping, recreation and kids club! You made us feel right at home and we can’t wait to be back again for another family holiday.