With a stay at SwissĂŽtel Makkah, you'll be centrally located in Mecca, a 2-minute drive from Great Mosque of Mecca and 7 minutes from Kaaba. This 5-star hotel is 2.6 mi (4.2 km) from Abraj Al-Bait Towers and 1.1 mi (1.7 km) from Well of Zamzam.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands. Additional features at this Art Deco hotel include a hair salon, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 1487 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
"I recently had the pleasure of staying at Swissotel Makkah, and overall, it was a truly comfortable and memorable experience.
Check-in Experience:
The check-in process was smooth and the staff was warm and welcoming. However, due to the standard 4 PM check-in time, there were long queues at the reception. To avoid this congestion, I recommend contacting the hotel in advance to arrange for early check-in, especially during peak seasons. If youâre an Accor member, the experience is even more seamless and rewarding.
Ambiance & Cleanliness:
From the moment you step into the hotel lobby, youâre greeted with a signature scent that flows throughout the lobby, corridors, and even into the guestroom â creating a consistent sense of calm and cleanliness. The ambiance is elegant and tranquil, offering a relaxing contrast to the bustling surroundings outside.
Guestroom Experience:
The room was spacious, well-maintained, and the highlight was definitely the breathtaking Kaaba view, which added a deeply spiritual and unique element to the stay. The bed linens were soft and luxurious, ensuring restful sleep. The air conditioning was perfectly calibrated, providing a refreshing escape from the intense heat outside. It made re-entering the room after a long day feel rejuvenating.
The room also came equipped with everything needed for a comfortable stay: coffee and tea facilities, quality toiletries, and other thoughtful amenities.
Hotel Accessibility:
A significant advantage of Swissotel Makkah is its location in the Abraj Clock Tower. Unlike many other hotels in the same complex, the lobby is on the ground floor, which means guests can access the rooms directly without switching elevators â a huge plus in terms of convenience.
Service & Flexibility:
The staff went above and beyond by offering us a late check-out while we waited for our continued stay at Swissotel Al Maqam. This thoughtful gesture truly elevated the experience and showed their commitment to guest comfort.
Final Thoughts:
Swissotel Makkah combines comfort, excellent service, and unmatched convenience, particularly for pilgrims and visitors seeking proximity to the Haram. Whether itâs the luxurious bed, the iconic view, or the little details that enhance your stay, this hotel delivers on all fronts. I would not hesitate to recommend it and look forward to staying here again."