Makkah Hotels with Gym

"I was really disappointed with the cleanliness during my stay. When I checked in, I found that the soap in the washroom had not been changed after the previous guest – this is unacceptable for hygiene standards. Also, I tried several times to contact the property before check-in using the number provided, but was unable to reach anyone. It's frustrating not to be able to connect when you need help the most. The property itself was good, but the service definitely needs improvement."

"I recently stayed here for my first Umrah, and this hotel truly made the experience so much more comfortable. As anyone who has performed Umrah knows, it can really take a toll on your body, and having a place to rest properly is essential to regain the energy to pray in the best manner. This hotel gave me that comfort. The staff were very kind and friendly, always ready to help. The shuttle service to and from Haram every half an hour was a blessing—it made life much easier and saved us from the hassle of dealing with local taxis. Honestly, I’m not someone who enjoys bargaining, and some taxi drivers will charge whatever they can get away with. For example, one driver quoted me 70 riyals to return to my hotel, while the Careem app showed the same trip for only 18 riyals! Thankfully, I avoided being ripped off, but the shuttle service spared me from this stress altogether. Overall, I was very happy with my stay. The hotel played a big role in making my first Umrah smooth and comfortable, and I would definitely recommend it to anyone looking for convenience, kindness, and peace of mind during such a blessed journey."

"Very nice view on Haram, very close to Haram, clean and comfortable. They only have problem is that they don’t have sufficient staff in the reception, so you need to wait in long queue"

"Phone was not working well in the room, and I have to ask for things several times and wait long to get them..Other than that hotel is fine..Their bus stop next to Haram is very confusing as we had to search for and never found so we had to grab a taxi to get back to the hotel after a very long walk"

"Had an excellent stay in room 1911 with good food for the visit to haram. The cleanliness and hygiene of the hotel is outstanding. View to haram is good also with masjid facility in hotel premises. Hospitality was great and housekeeping staff Mr.Mohammed Farhan and Mr. Abdul was prompt on their service. Keep up the good work and kudos to the entire team."

"This was not my first time at Address Jabal Omar, and it certainly won’t be my last! The service remains outstanding, just like the warm welcome and the delicious breakfast. The staff is incredibly attentive, making you feel truly special. One of the best features is the direct access to the Haram via an elevator that takes you to C1, from where it’s just a 3-minute walk. Otherwise, the hotel also offers complimentary shuttle services for added convenience. Highly recommended for anyone looking for comfort, luxury, and exceptional hospitality in Makkah!"

"It was good stay with my family. Very near to the Haram and there is mall connecting to the hotel. Friendly staff and helpful. Clean rooms but the service was slow. Highly recommended."

"Nothing much to say except this is definitely what you call a 5 star. Everything from smooth check in to check out was perfect. Location very good to haram. Top hotel restaurant/buffet. So much options on food. The whole hotel looks great also, massive lobby. Service was quality from front of house to all porters/cleaners/chefs. And beautiful masjid built in hotel. Highly recommend, might be little pricey but honestly you’ll 100% get your moneys worth, especially for umrah/hajj. I was there last few days of ramadan and eid, thinking because of how busy it will be during this period, might not get a good service or late check in etc. but totally opposite. It was worth every penny. Im originally from uk so expecting quality for the price i paid. Definitely all paid off."

"Great impressive hotel. A grand lobby with beautiful lights and a small fountain with comfy seatings around it. We booked a room with a partial haaram view, thinking we would be getting the same room as in the pic. Turned out the haram view is just a small tiny view, and was informed by the hotel manager that the pic displayed during booking is incorrect."

"Hotel Review: Raffles Makkah Palace My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable. From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards. A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated. One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care. The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort. Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate. Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions. The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience. Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay."