Mercure Properties in Paris

1) I booked this Mercure without even looking, simply because Mercure hotels in my home country are quite good. My conclusion: this Mercure is a far cry from those, a world apart. 2) The only redeeming quality is its excellent location; you can walk to the Louvre, Notre Dame, and other attractions. 3) The front desk is tiny, and the service is just okay. 4) The hallways are very narrow and winding. 5) The room itself is tiny, with basic facilities. They don't provide bottled water; you have to take your own bottle to the hallway to fill up. 6) The front desk recommended breakfast, but given the state of the room, I didn't trust they could make a good one, so I skipped it and can't comment. 7) Also, the elevator is very small; it supposedly fits four people, but two people would be face-to-face. It's also very slow. 8) There's another hotel right next door that's much cheaper and has a much better lobby and rooms. I considered switching but was too lazy to deal with Ctrip and the hotel, so I just made do for three nights. Out of 100, I'd give it 50. I definitely do not recommend it.

Дружелюбный персонал, готовый решить все потенциально возникающие проблемы. Отличная локация, до всех достопримечательностей 10-15 минут пешком. Рядом есть кафе, рестораны и магазины. Ближайшая станция метро 5 минут. Номера не очень просторные, но это Париж. Всем довольны. Рекомендую.

I had a very pleasant stay at this hotel. The service was excellent—staff were friendly, attentive, and always willing to help. The facilities were well-maintained and comfortable, making the stay even more enjoyable. I especially enjoyed the food, which was delicious and offered good variety. Overall, a great experience, and I would gladly recommend this hotel to others.

I had a very pleasant stay at this hotel. The location is very convenient, situated in a quiet residential neighborhood that feels safe and relaxing after a busy day of sightseeing. It is about a 30-minute walk to the Eiffel Tower, which was a great bonus. The hotel is also close to several bus routes and subway stations, making it easy to get around the city. Public transportation provides direct access to many popular attractions, including the Louvre Museum and other major landmarks. Overall, this is a great choice for travelers who want a peaceful area to stay while still being well connected to the main sights of Paris.

It was fantastic because the moment you step out from the hotel, you can see the eiffel tower 🥰 All the staffs are very friendly and accomodate! Answer to all questions, I wish they given 2 water bottle instead of just one since its for 2 person, but they told us to fill the water on the ground floor 😅 but location wise and safety, get this hotel! You won’t regret it 😘

I stayed at the Mercure Paris Tour Eiffel Grenelle and the experience was very positive overall. The service was excellent throughout my stay, with friendly and professional staff. The “Privilege” room was very comfortable and well equipped, including a minibar with complimentary items, as well as organic juices and tea—details that I really appreciated. The location is outstanding, just a short walk from the Eiffel Tower, and also extremely convenient for public transport, with the metro only a 30 seconds walk away. Another plus was the 12:00 checkout time, which made the stay feel relaxed and unhurried. Overall, a great choice for comfort, location, and quality of service.

The hotel's location is excellent, making it easy to walk to Sacré-Cœur, and there are many restaurants and cafes nearby, so getting around in general is quite convenient. However, the hotel facilities are a bit old, and the bathroom space is on the smaller side. My experience with the service was rather mediocre. I felt that the staff's attitude varied depending on the guest. During my stay, only one lady with long blonde hair at the front desk and a gentleman with a low ponytail were very friendly and willing to help us. The service from the other staff members wasn't as good. Another confusing issue for me was this: I booked two double rooms, but when checking in, I only provided passport information for three people, yet I was charged city tax for four people. Later, I went to the front desk to clarify, and the tax for one person was refunded, so the issue was resolved in the end. However, I still don't understand why there was such a charge in the first place. Something else that negatively impacted my experience was that when housekeeping cleaned the room, they simply tossed clothes that were on the bed directly onto my suitcase. While they might have just been trying to tidy the bed, this way of handling personal items felt disrespectful. I hope they can be more careful with guests' belongings in the future. Overall, the hotel's location is indeed great, but there's room for improvement regarding facilities, service details, and the overall guest experience.

We were given a room with a view of the Eiffel Tower, and everything was exceptional. The only drawback was that upon checking out, we were told the room wasn't paid for, even though we had prepaid for it months before. Aside from that, everything was incredible.

Beautiful and exquisite small hotel, the store decoration is very careful, and the management is also very careful. Recommend everyone to stay in this hotel in Paris. I booked two hotels in Paris for three days. The prices of the two hotels are similar, but the staying experience is too different. This one is very good, and the other one is quite unpleasant and even scary.

Hotel room is good and they provide secure luggage storage. Metro just within 100m walking distance. Recommend for those who look for better hotel and on budget.