Libertel Austerlitz Jardin des Plantes

Libertel Austerlitz Jardin des Plantes Reviews

Libertel Austerlitz Jardin des Plantes

12 Bd de l'Hôpital, Paris, 75005, FranceSee Hotel Details
Libertel Austerlitz Jardin des Plantes
Libertel Austerlitz Jardin des PlantesLibertel Austerlitz Jardin des PlantesLibertel Austerlitz Jardin des Plantes
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Guest Reviews

8.0/10
Very Good
48 review
Verified reviews
Location8.0
Amenities7.6
Service7.7
Cleanliness8.5
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All reviews(48)
Positive reviews(43)
Reviews with photos/video(11)
Easy to get around(15)
Convenient location(14)
Great service(12)
Close to metro(11)
Clean and tidy(9)
Awesome stay(6)
Great value for money(6)
Negative reviews(5)
Leon Tem
Comfort Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 22, 2025
Is a very good location, safety around the around and a convenience store near the hotel
Response from Property: Dear Mr. Leon,Thank you for taking the time to share your feedback with us.We are delighted that your stay at Libertel Austerlitz Jardin des Plantes met your expectations.We truly appreciate your comments about our prime setting, secure surroundings and nearby amenities. Our establishment benefits from its strategic placement near the Gare d'Austerlitz, the magnificent Jardin des Plantes and the Museum d'Histoire Naturelle, offering both convenience and cultural enrichment to our valued guests.We look forward to welcoming you back for another pleasant stay.Best regards,Geoffroy FOURCROYAdjoint de direction / Assistant manager
Natthida W.
Comfort Room
Stayed in Nov 2024
Couple
1 review
9.5/10
Amazing
Posted on Dec 26, 2024
The staffs were helpful, the hotel location ia very near to metro station, bus station.
Response from Property: Dear Madam,Thank you for sharing your experience with us.It's truly rewarding to know that our guests recognize the effort and care we put into their stay at Libertel Austerlitz Jardin des Plantes.We are delighted that you appreciated our attentive staff, proximity to the metro and bus stations, and our central location which provides convenient access to the heart of Paris. Our team is committed to offering warm hospitality and ensuring easy transportation options for all our guests, making their visit to the city as seamless and enjoyable as possible.It would be a pleasure to welcome you back. Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
Aleks Pham
Cosy Single
Stayed in Jul 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Sep 23, 2024
Great location next to the metro station. Only stayed one night, but staff was very friendly and had no issues.
Response from Property: Dear Mr Pham,Thank you very much for this kind review.We are thrilled to hear about your satisfying stay at Libertel Austerlitz Jardin des Plantes.We are delighted that you found our location to be convenient, situated right next to the metro station which offers good connections to the entirety of Paris. Additionally, it is wonderful to know that our staff's hospitality contributed positively to your experience. We take pride in our team's dedication to providing a warm welcome to all our guests. Our commitment to service is also reflected in our amenities, such as the complimentary French and international press online, the Chromecast connexion, and our ecologically-responsible approach to breakfast, offering a selection of organic products for a balanced start to the day.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Cosy Single
Stayed in Mar 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Apr 9, 2025
All good, no complaints.
Response from Property: Dear Mr Guest User,Thank you very much for this kind review.We are pleased that your experience was memorable.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Anonymous User
Comfort Room
Stayed in Nov 2023
Couple
2 review
8.0/10
Very Good
Posted on Dec 22, 2023
Friendly and accurate attention from the personal at the reception
Response from Property: Dear Anonymous User,Thank you for this kind review.We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments.We look forward to welcoming you back again in the future. Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
CES511
Cosy Double
Stayed in Jun 2023
Family
3 review
6.0/10
Posted on Jul 23, 2023
Reasonable price and nice location. Easy to find and accessible access to restaurants
Response from Property: Dear Guest, Thank you for taking the time to share your review.We are glad to hear that you found our location convenient and appreciated the reasonable price. Our hotel is indeed situated in the heart of Paris, with easy access to various restaurants and public transportation options. We strive to provide a comfortable stay for our guests while maintaining affordability.It would be a pleasure to welcome you again. Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Privilege Room
Stayed in Jun 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Oct 1, 2023
Nice hotel Warm welcoming Luggage storage service is available
Response from Property: Dear Guest User,It's a real reward to receive such a great review.We're delighted to hear that you found our staff welcoming; they strive to make every guest feel at home. It's also great to know that our luggage storage service added convenience to your stay. We take pride in these services and are glad they met your expectations.We look forward to welcoming you back in the future for another pleasant stay,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Cosy Double Room
Stayed in Aug 2022
Business traveler
8 review
10/10
Outstanding
Posted on Sep 5, 2022
Great location to the train station. Enough space for 1 person.
Response from Property: Dear _Tskra1J7Pi9****,Thank you for your positive review.We are glad to know you had a good experience with us and that our location with nearby transport options nearby was ideal for your requirements.We look forward to seeing you again in the future.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
shyam sunder
Cosy Single
Stayed in Apr 2023
Solo traveler
50 review
10/10
Outstanding
Posted on May 11, 2023
Hotel staff friendly. Near market Metro station Good good
Response from Property: Dear Shyam Sunder,Thank you for taking the time to review your stay.We're delighted to hear that our staff made a positive impression with their welcoming attitude and that our proximity to the market and Metro station added convenience to your visit. It's great to know that the food in the area met your expectations, enhancing your overall experience in Paris.We look forward to welcoming you back on your next visit.Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Privilege Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 1, 2025
The room was very clean. There are many restaurants downstairs. It's not far from the subway entrance, making it convenient to get to the scenic area. The most commendable thing is that the receptionist was very warm and friendly. He helped me solve the problem of my passport being locked in the safe at around 10 pm. Thank you very much.
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duguguiren
Cosy Double
Stayed in Dec 2024
Solo traveler
88 review
1.5/10
Posted on Jan 21, 2025
I have stayed in their "Warm King Room" for 5 nights before. It was bright, quiet and noiseless. The elevator went directly to the room, so I didn't have to carry my luggage through the dangerous dark stairs on the first floor. Because I had a good impression, I chose to stay here again, and I also booked a "Warm King Room". On the day of check-in, the front desk gave me an "An Yi King Room". The room rate at the time of booking and on the day was about 100 yuan more expensive than the "Warm King Room". There were many problems with the An Yi Room. The train station was opposite, and I couldn't fall asleep because of the roar of the frequent trains passing in the middle of the night; the room was very dark, the steel plate on the desk was easy to hit my head, and the air conditioner didn't work properly at noon... The next operation was even more infuriating. When I stored my luggage, I didn't say that there was a charge, but after I left, I received an email that I needed to pay 40 euros. If we were told that we needed to pay at the time, we could choose not to store our luggage, just two 20-inch cabin suitcases.
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Response from Property: Dear Guest,Thank you for taking the time to provide us with your review.We are very sorry you were not entirely happy with your experience. In order to comply with the regulations in France to protect the environment and reduce how much CO2 is emmitted by companies, the heating in winter doesn't go higher than 23°. It is adjustable from the remote in your room.As stated on our site and reminded in the luggage room, leaving luggage is free on the day of check in and of check out. It is not possible to leave luggage for several days in order to allow enough space for all guests and for security reasons.Regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Skapina
Cosy Single
Stayed in Dec 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Feb 16, 2025
Excellent hotel. Good location, metro and bus stop nearby. Grocery store around the corner, many restaurants nearby. The room has everything you need: kettle, cups, coffee and tea. Sufficient number of towels and shower products, hairdryer. The room is small, but everything is conveniently located. Friendly staff, there is an elevator.
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Response from Property: Dear Guest, Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and meet your expectations.We are hoping to welcome you back in the future. All the best.Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Cosy Single
Stayed in May 2025
Business traveler
16 review
6.5/10
Posted on Jul 20, 2025
Before I went to Paris, I had high expectations for this hotel. Unfortunately, the room was too small. But it was well-equipped anyway. The desk was super mini. Fortunately, the hotel was close to the Seine River and Austerlitz train station, so it was convenient for transportation.
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Robuchon
Comfort Room
Stayed in May 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jun 8, 2025
A cost-effective shop hidden near the botanical garden. There are many restaurants near the hotel. It is close to the subway entrance and has convenient transportation. The hotel can provide free storage service. Whether you arrive early or leave late, you can leave your luggage at the hotel and go out to play with peace of mind~
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Response from Property: Dear guest, thank you for choosing our hotel and leaving your good review! We are very happy to know that you had a good time in our hotel. Our hotel is indeed in a unique location, close to many specialty restaurants and just a few steps from the subway station. We sincerely provide luggage storage services for guests, so that you can easily visit Paris whether you arrive early or leave late. As a cost-effective hotel, we are always committed to providing a comfortable and convenient accommodation experience for every guest. I look forward to the opportunity to serve you again. Best wishes, Geoffroy FOURCROYAdjoint de direction / Assistant manager
DA IN
Cosy Single
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 8, 2025
Great location and friendly desk staff. My stay was comfortable.
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Response from Property: Dear guest,We are pleased to read that you had a comfortable stay at our hotel.It is wonderful to know that you appreciated our location, and we are especially proud that our staff were able to provide you with friendly and attentive service. We are grateful that our efforts to ensure your comfort were well received.We hope you will choose to stay with us again on your next visit to Paris.Geoffroy FOURCROYAdjoint de direction / Assistant manager