Le Dokhan's, Paris Arc de Triomphe, a Tribute Portfolio Hotel Reviews

Response from Property: Dear Guest, Thank you for your kind feedback. We are thrilled you enjoyed the vintage charm and great value of Le Dokhan’s. We look forward to welcoming you back to Le Dokhan's on your next trip to Paris. With our warmest regards, Le Dokhan's team

Response from Property: Dear Guest, Thank you for your kind feedback. We are thrilled you enjoyed the vintage charm and great value of Le Dokhan’s. We look forward to welcoming you back to Le Dokhan's on your next trip to Paris. With our warmest regards, Le Dokhan's team

Response from Property: Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing about your stay at Le Dokhan's, Paris Arc de Triomphe, a Tribute Portfolio Hotel.The unique layout and size of our rooms are a reflection of the historical nature of our building, which allows us to showcase the charming character of traditional Parisian apartments. We take pride in offering our guests this authentic experience.We appreciate your feedback regarding our team members which leads to encouragement and motivate them to deliver an efficient quality services. Your perceptions are valuable to us, and we will continue to strive for improvements in our services and accommodations. If you have any further comments or suggestions, please do not hesitate to directly reach out to our managing team.We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.SincerelyAlessandro CILLARIGENERAL MANAGERHOTEL LE DOKHAN'S Paris

Response from Property: Dear Guest, Thank yu very much for such kind review and for taking the time to share your experience at le Dokhan's, We hope to have the pleasure of welcoming you soon to the Hotel, Warm regards, Livia RicordelFront Office Manager

Response from Property: Dear Serena,Thank you for taking the time to share your experience from your stay at Le Dokhan's,We were delighted to welcome you for your latest trip to Paris,We would like to thank you for your great review regarding our Hotel and our teams' hospitality which we take great pride in!We are looking forward to welcoming you again soon,Warm Regards,Livia RicordelFront Of House Manager

Response from Property: Dear Mr. Xiao Ling, On behalf of the entire hotel team, we want to thank you for sharing about your stay at Le Dokhan's, Paris Arc de Triomphe, a Tribute Portfolio Hotel.In reference to your comments, we wish to inform you that the city of Paris applied a compulsory city tax amounting to Euro 11.38 per person per night to all guest residing in Paris. This city tax is not applicable on your pre-paid room rate at time of reservation. In addition to the city tax, our hotel policy includes a compulsory pre-authorization secured deposit equivalent to Euro 50 per person per night and we confirmed that this deposit is refundable in case of no consumption during your stay. Hence, the reason why your card was pre-authorized upon check-in for Euro 122.76. and informed to you.Based on the records upon check-out we have only a debit charge of Euro 22.76 and the remaining amount which was pre-authorized has already been reversed to your credit card since 17th April. With reference to the breakfast, we reassure you that the same quality products are being used on daily basis and depending on the service timing, it may happen that same flavour of yogurt or fruits are not available. For the laundry services, the hotel maintains a high level of privacy when it comes to the personal items of our guest. Thus, to maintain this privacy, we recommend all our guest to notify either the Front Desk or the Housekeeping once they decided to use this service even though the personal items are placed in the bag whilst their stay. We appreciate your feedback regarding our unique elevator, which is considered as a piece of art, part of the historical nature of our building, which allows us to showcase the charming character of traditional Parisian invention. The majority of our guests are very enthusiasm and some even reserved our property just to experience the old suitcase Luis Vuitton interior elevator. We take pride in offering our guests this authentic experience, even if it maybe more compact than modern standards.We hope to be able to welcome you in the near future and exceed your expectations. SincerelyAlessandro CILLARI GENERAL MANAGER HOTEL LE DOKHAN'S Paris

Response from Property: Dear Guest,Thank you for sharing your wonderful experience! We are delighted to read that you had a pleasant stay and that our attentive and professional team made a positive impact. A special thank you for mentioning Angelo, Chaymae, Joana, and Mattia—they will be thrilled to know their service was appreciated.We look forward to welcoming you back soon at Le Dokhan's, Paris Arc de Triomphe, a Tribute Portfolio Hotel !With our warmest regards,Le Dokhan's, Paris Arc de Triomphe, a Tribute Portfolio Hotel

Response from Property: Dear Guest, Thank you for sharing your kind feedback with us. We are pleased to know that you enjoyed your stay at Le Dokhan's. Your satisfaction is our greatest reward. We look forward to welcoming you back to Le Dokhan's for your next stay in Paris.With our warmest regards,Le Dokhan's team

Response from Property: Dear Guest,Thank you for your kind feedback. We are thrilled you enjoyed the vintage charm and great value of Le Dokhan’s.We look forward to welcoming you back to Le Dokhan's on your next trip to Paris.With our warmest regards,Le Dokhan's team

Response from Property: Dear guest,Thank you for your feedback. We’re sorry to hear that the size of the room and bathroom didn’t meet your expectations. We’ll take your comments into consideration to improve the experience for our future guests.

Response from Property: Dear Guest, Thank you so much for sharing your wonderful experience with us. We are delighted to hear that Le Dokhan's was the perfect choice for your stay in Paris; It’s great to know that you enjoyed the friendly service at reception and the delicious breakfast. We will be sure to pass along your kind words to Ana, who will be thrilled to hear she made your mornings even more enjoyable. We truly appreciate your feedback and are so pleased to hear you’re looking forward to returning. It will be a pleasure to welcome you back to Paris and to Le Dokhan's in the future.