NH Paris Gare de L Est

NH Paris Gare de L Est Reviews

NH Paris Gare de L Est

5 Rue du 8 Mai 1945, Paris, 75010, FranceSee Hotel Details
NH Paris Gare de L Est
NH Paris Gare de L EstNH Paris Gare de L EstNH Paris Gare de L Est
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1 night

Guest Reviews

8.8/10
Very Good
215 review
Verified reviews
Location9.1
Amenities8.4
Service8.8
Cleanliness9.0
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All reviews(215)
Positive reviews(209)
Reviews with photos/video(46)
Easy to get around(47)
Convenient location(43)
Awesome stay(36)
Delicious breakfast(22)
Close to metro(22)
Too noisy(11)
Great value for money(8)
Friendly front desk staff(7)
Negative reviews(6)
TonyTran
Suite Double
Stayed in May 2024
Family
4 review
10.0/10
Outstanding
Posted on Jul 2, 2024
Next to Gare de l'Est, this is a good hotel to choose when you arrive to Paris. Clean, spacing room, full amenties and great customer service are the good points. Plus; you have a good view from your windows too
Response from Property: Dear TonyTran, Thank you very much for your rating and your comments. We are glad you enjoyed your stay with us! Best Regards, Sarah LIANO, Quality Manager
Guest User
Standard Double
Stayed in May 2024
Family
12 review
4.0/10
Posted on Jun 23, 2024
The area surrounding is so dangerous, and the hotel basically have No service at all. Room super tiny not even have kettle for your nice culpa tea :(
Response from Property: Dear Guest, We are sorry that you did not feel comfortable in our neighborhood and we have well noted your remarks about your room, please be assured that your feedback has been passed on to the team and steps will be taken to rectify the issues you encountered. Best Regards, Sarah LIANO, Quality Manager
Guest User
Standard Double
Stayed in May 2024
Family
1 review
9.5/10
Amazing
Posted on Jun 12, 2024
Everything was excellent except the price and the carpet cleanliness of our room.
Response from Property: Dear Madam, Sir,First of all we would like to than you very much for taking time to share with us your experience at the hotel.We are deeply sorry to read that the carpet of he room was not enough clean. We inform you that on October we will be on full renovation and all the carpet will be out.Looking forward to have the pleasure to welcoming you again at the hotel, we remain at your entire disposal.Kind regards,Sandrine MUZARDHotels Sales Manager of Paris
Jean
Superior Double
Stayed in Mar 2024
Business travelers
4 review
8.5/10
Very Good
Posted on May 2, 2024
Location: if you need a hotel not far from Gare du NOrd but do not want to be located there, gare de l'est is the second best option (only 10 minutes walk). For business travel, it does the tricks perfectly. Also, what a view from this room (see pictures of the Eiffel Tower and Sacré Coeur). Cleanliness: while the hotel rooms are getting a bit old and you can see it, cleanliness was perfect. Service: good, nothing much to share. Smiling greeting, quick check out. Facilities: bit minimalistic, but the desk to work on was perfect and provided really a lot of space. Again, for business travel it is a game changer.
Response from Property: Dear Jean,Thank you very much for your rating and your comments. We are glad you enjoyed your stay with us and we will be very happy to welcome you again for your next trip in Paris!Best Regards,Sarah LIANO, Quality Manager
Jun
Standard Double
Stayed in Sep 2024
Solo travelers
52 review
8.5/10
Very Good
Posted on Oct 25, 2024
Great location near two train stations and underground, customer service was great and online checkout was very convenient.But the breakfast was charged at 21 Euro which was very low value, nothing to eat.
Xia
Standard Room With View
Stayed in Feb 2025
Family
8 review
8.5/10
Very Good
Posted on Apr 16, 2025
Good location for the trains and the metro.
terrie lee
Standard Double
Stayed in Jun 2024
Solo travelers
17 review
9.5/10
Amazing
Posted on Aug 18, 2024
It’s just across from Gare de L’Est which is very convenient with access to lines 1 and 7. Hotel staff members are very friendly and helpful. When I asked about how to get to destinations, they will show me the quickest and the most efficient way to get to places. The metro entrance is right in front of the hotel.
Response from Property: Dear Terrie Lee, We thank you for the time taken to share your feedback about your recent stay with us and we are glad to see you enjoyed it! We hope to have the pleasure to welcome you again very soon in Paris!
Thomas
Standard Double
Stayed in Aug 2024
Family
1 review
9.5/10
Amazing
Posted on Sep 24, 2024
Great location and service. Will come back for this hotel.
Response from Property: Dear Thomas,We thank you once again for choosing our hotel NH Paris Gare de l'Est for your last Parisian journey. We also thank you for your feedback and for sharing your experience. The nice comments you left have been shared with our staff and highly appreciated.We are very happy that you enjoyed your stay, and we are all waiting forwards to have pleasure to welcoming you again soon, Kindest regards from Paris, Xavier Brosseau / Front Office Manager
ck124
Standard double Room
Stayed in Nov 2023
Couples
13 review
8.0/10
Very Good
Posted on Dec 12, 2023
great location, clean bedding, just a bit small room, a bit noisy
Chiu
Standard Double
Stayed in Jan 2024
Family
9 review
9.5/10
Amazing
Posted on Feb 19, 2024
Hotel location is very good. Nearby the train station. Hotel is clean. Overall is good.
Response from Property: Dear Chiu,Thank you very much for the time taken to share your comments, we are very pleased you enjoyed your stay in our hotel! Sarah LIANO, Front Office Manager
Ray
Standard double Room
Stayed in Jun 2023
Business travelers
6 review
8.5/10
Very Good
Posted on Jul 10, 2023
Location is unbeatable. Check in process was smooth. Room is small, few amenities and AC not functioning well. Breakfast is very good and good value for €15. Highly recommended.
Anonymous User
Standard double Room
Stayed in Jun 2023
Solo travelers
5 review
9.0/10
Great
Posted on Sep 11, 2023
Everything that one would expect from a Holiday Inn chain. Might be quite noisy in the evenings if your room faces the train station. But windows provide good soundproofing.
Guest User
Premium King Room
Stayed in Nov 2023
Business travelers
62 review
9.0/10
Great
Posted on Dec 18, 2023
Very nice hotel with spacious and clean room, the breakfast is good, excellent stay for a short trip
Sum Yee Prudence
Standard Double
Stayed in Nov 2024
Travel with friends
1 review
8.0/10
Very Good
Posted on Dec 11, 2024
Weird receptionist
Anonymous User
Standard double Room
Stayed in Jul 2023
Couples
15 review
7.5/10
Posted on Sep 5, 2023
Decent hotel in a great location, right opposite a metro station makes travelling around Paris very convenient. Was awaken by the fire alarm on our last night due to the kitchen preparing breakfast, other than that all was good and great.