Molitor Hotel & Spa Paris MGallery Collection

Molitor Hotel & Spa Paris MGallery Collection Reviews

Molitor Hotel & Spa Paris MGallery Collection

13 Rue Nungesser et Coli, Paris, 75016, FranceView Hotel Details
Molitor Hotel & Spa Paris MGallery Collection
Molitor Hotel & Spa Paris MGallery CollectionMolitor Hotel & Spa Paris MGallery CollectionMolitor Hotel & Spa Paris MGallery Collection
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Molitor Hotel & Spa Paris MGallery Collection Guest Reviews

4.3/5
Very Good
64 review
Verified reviews
Location4.3
Amenities4.4
Service4.3
Cleanliness4.4
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Positive reviews(14)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Classic Queen Room
Stayed in Nov 2024
Couples
4 review
3.5/5
Posted on Dec 27, 2024
Nice hotel but definitely not worth the price. CONS: . The service is not up to a 5-star hotel standards. . Slow service: We also asked for cutleries to be sent to our room and had to call back the concierge because we were still waiting for them 15min after calling . Loud staff: during breakfast time, the hotel staff was speaking loudly and it was quite annoying . On the first evening, we found out that a technician mistakenly left a thermometer insider our AC/heating system. When someone came to pick it up, the person didn’t apologise for the inconvenience and didn’t even try to explain why it was left here PROS: . The hotel’s unique legacy and cultural heritage, which is the reason we came here at the first place. . The breakfast provides a wide selection of healthy and really fresh dishes Overall, an “ok” hotel that is not worth the price. You feel like their 5 stars were only given because of the hotel’s unique history.
Response from Property: Dear Guest,Thank you for sharing your experience at Molitor Hotel & Spa Paris MGallery Collection. We are pleased to hear that you appreciated our unique cultural heritage and enjoyed our wide breakfast selection.However, we regret to learn that your stay did not meet your expectations in terms of service quality. We strive to provide a high standard of service and are sorry to hear about the delays you experienced, as well as the noise level during breakfast. Your feedback regarding the technician’s visit is also noted, and we understand how important a courteous approach is in such situations.We take your comments seriously as they help us improve our guest experience. We appreciate your insights and hope you will consider us for future stays, allowing us the opportunity to provide you with an experience that truly reflects our usual standards.Best regards,Evita AlamaniotouGuest Experience Manager
Jouve
Classic Queen Room
Stayed in Jun 2023
Couples
27 review
5.0/5
Outstanding
Posted on Jul 8, 2023
We spent a great night , enjoyed the pool bar, the outdoor and indoor pools and the rooftop. This boutique and arty hotel in one of the most emblematic building in Paris is great. We recommend it.
Response from Property: Dear Mr. Jouve, Thank you so much for your positive review! We are grateful for your kind words.We are delighted to hear that you had a great stay and enjoyed our unique pool bar, our historical outdoor and indoor pools, and our legendary rooftop. We truly appreciate your recommendation and look forward to welcoming you back soon. Warm regards, Evita AlamaniotouGuest Experience Manager
Baradji
Deluxe King Room with Pool View
Stayed in Jul 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 19, 2022
Cool Sympa
Response from Property: Thank you for your lovely 5/5. We hope to welcome you back soon. Best regards, Antoine Chauveau Guest Experience Manager
MaxYu
Deluxe King Room with Pool View
Stayed in Feb 2025
Business travelers
35 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Good breakfast, other things are ok
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Yangguangsandi
Classic Twin Room
Stayed in Jun 2024
Travel with friends
91 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Facilities: Very good, I will book this hotel next time.
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Response from Property: Dear Guest,Thank you for your positive feedback following your experience at Molitor Hotel & Spa Paris MGallery Collection.We are glad that you have had a memorable stay with us and would be delighted to welcome you back once again!Kind regards,Evita AlamaniotouGuest Experience Manager
Guest User
Classic Queen Room
Stayed in Oct 2024
Business travelers
3 review
2.2/5
Posted on Dec 2, 2024
Extra breakfast fee
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Response from Property: Dear Guest,Thank you for sharing your feedback. We regret that your experience with the breakfast charge did not meet your expectations. We will continue to work hard to provide clearer communication to ensure a more pleasant experience in the future.Do not hesitate to contact us directly in case you have any further questions about the matter, we would be delighted to assist you.Kind regards,Evita AlamaniotouGuest Experience Manager
Guest User
Classic Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Very good in all aspects
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for your positive feedback.It is a great pleasure to hear that you have had a wonderful stay with us at Molitor Hotel & Spa Paris MGallery Collection.We are looking forward to your next visit.Kind regards,Evita AlamaniotouGuest Experience Manager
Guest User
Classic Family Room with Pool View
Stayed in Jul 2023
Family
75 review
5.0/5
Outstanding
Posted on Aug 15, 2023
The surrounding environment of the hotel is beautiful, the park is nearby, and the Paris football museum and club are near. The room is clean and tidy, and the service attitude is very good. It is a good choice for tourism and business trips. It is 20-30 minutes' drive from downtown attractions such as the Arc de Triomphe, which is very convenient.
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Response from Property: Dear guest, Thank you very much for your compliments on our advantageous location, room cleanliness and service attitude. Your positive feedback means a lot to us, as we're striving every day in order to offer to our precious Guests like you high-quality service.We're glad you're satisfied with Molitor when traveling for business, as our property is an excellent choice for this type of trips.We hope you will visit us again next time you will be traveling to Paris. Kind regards,Evita AlamaniotouGuest Experience Manager
Guest User
Classic Queen Room
Stayed in Sep 2022
Family
1 review
4.2/5
Very Good
Posted on Nov 8, 2022
Good services and above all a high quality sports club and swimming pool
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Response from Property: Many thanks for your warm feedback. We hope to have the pleasure of welcoming you back soon. Yours sincerely, Antoine ChauveauGuest Experience Manager