Art Hotel Joetsu Reviews

Love the location. Within mins of walking from the station. The room is very clean and the amenities are full range self service.

The room is clean and spacious enough to have multiple luggages. The bed is confrtable. The staff is really helpful 🙂

Wonderful hotel, very clean, comfortable and great location. The front desk staff was just lovely and made us feel very welcomed and helped us with parking our bicycles in a secure and sheltered area. 100% would come back.

good to try

The room is clean and fully functional, with a view of the city and a rich breakfast

Great location, great trouser press, and I appreciated that they had smoking rooms.

The breakfast was delicious and as expected, but everything else was disappointing. It was a hot day for mid-November, but the heating was on throughout the building and it was unbearable. The elevator hall was like hot air? It was so hot. The room was also hot, so I asked the front desk, but they said they would open the window or lend me a fan, and they wouldn't turn off the air conditioning. (Please change the setting based on the temperature, not the season.) I had no choice but to sleep with the window open (but it was still hot), and the convenience store in front of the hotel was a hangout spot for young, rowdy people after drinking, and it was noisy until late at night, so it was hard to deal with the heat and noise. (It would be better to have a room that doesn't face the convenience store.) Also, when I arrived, I paid for the affiliated parking lot at the front desk and received a settlement ticket, but when I put it through the settlement machine when I left, it showed that the fee was insufficient, so I paid it myself and settled the difference at the front desk. I think they handed me a discount ticket instead of the settlement ticket the night before, but I was annoyed when they asked me to sign for the difference without any apology. (The documents to be signed were prepared, and I was impressed by how well prepared they were.)

The hotel parking lot is a bit far from the hotel, and it is a bit troublesome to get the luggage to the hotel when it rains; the counter service staff provides standardized services and does not feel friendly; the only point is that the location is moderate, close to the train station and bus station, the restaurant service staff has a friendly attitude, and the breakfast dishes meet the needs

There was construction going on outside, but it didn't affect the inside. Breakfast is recommended!

The breakfast was amazing! I was very satisfied with the variety of Niigata specialties. The rooms are old, but well-cleaned.

This is my usual place to stay when I come to Joetsu. The beds are Simmons so I was able to sleep well. I was able to borrow pillows so it was comfortable.

The rooms were clean and comfortable. It's very conveniently located near the station.

I'm glad. The location was great and it was easy to use! I would definitely like to come again when I come to Niigata again. thank you very much.

The room is small and clean. The hotel is very close to Ueda Castle Park. It is very convenient to walk there for cherry blossom viewing. The service staff are very warm and polite. It is worth staying.