Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location6.4
Amenities6.4
Service6.4
Cleanliness6.4
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Negative reviews(1)
Lisa S
Stayed in May 2025
Family
2.0/10
Posted on Jun 22, 2025
We asked for a non smoking room and were given a room that reeked of smoke. It was so bad that my sinuses started clogging up, and both mine and my husband’s throats were getting scratchy. I called the front desk, and they said they were booked and we had to stay with that room or check out. We had drives 5.5 hours, and had to go find another hotel. I had asked for a call from the manager. That never happened!!
Response from Property: Dear Guest, Thank you for sharing your experience. We sincerely apologize for the discomfort caused by the room and the lack of resolution during your stay. Your feedback is very important and will be shared with our team to ensure better attention to room requests and guest communication in the future. Sincerely, Hotel Manager