Carrer del Marquès de la Sènia, 34, Ponent, Palma de Mallorca, Balearic Islands, 07014, SpainSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
52 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.6
Service8.6
Cleanliness8.7
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All reviews(52)
Positive reviews(43)
Reviews with photos/video(11)
Clean and tidy(5)
Negative reviews(9)
Rusi
Standard Single
Stayed in May 2025
Business traveler
1 review
7.5/10
Posted on Jul 7, 2025
Hotel Artmadams is a handy base for a solo business trip thanks to its position just off Paseo Mallorca—minutes from the old town and public transport. My double room was spotless, the Wi-Fi solid, and the desk big enough for a laptop-heavy workday, though the floor space would feel crowded for two people sharing.
Service, however, is hit-or-miss. I arrived late and the night receptionist’s limited English stretched the check-in longer than necessary. Mornings weren’t smoother: the small buffet is arranged almost randomly, plates are hidden in odd spots, and staff give instructions only in Spanish until you look confused, which makes breakfast more stressful than it should be.
The room lacked an iron and hair-dryer, both available only on request. Likewise, the pillow on my first night was thin and decorative; only after housekeeping swapped it for a better one did I learn there’s a pillow menu—useful information that should be offered at check-in.
In short, Artmadams delivers location, cleanliness, and reliable connectivity, but expect to ask for basics and brace for some communication gaps.
Bestjtn
Triple Room
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 29, 2025
Recommended hotel for all travellers. The hotel is new and fully decorated by stunning art work. Good location as it close to the bus station. My room is Triple room, comes with the balcony. It's superrr big and clean, we all love it. Most of the staffs are nice and helpful.
Swimming pool, fitness, jacuzzi and sauna are available there. Supebbbb!
6/8
Guest User
Double Or Twin Double Standard
Stayed in Feb 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Mar 14, 2025
We really enjoyed staying in this hotel for 6 nights, it was extremely clean, and the staff were second to none! Helpful, polite and always have a smile! Would 100 percent recommend this hotel. The spa and pool were excellent, and again very clean! A big Thankyou to all the staff here, from reception to cleaners absolutely fantastic! Well done team hotel artmadams!
6/8
Anonymous User
Double or Twin Double Standard
Stayed in May 2024
Traveling with friends
11 review
7.0/10
Posted on Jun 10, 2024
The facilities in the room are old. Insects appeared in the room. The services were good though.
Guest User
Double or Twin Double Standard
Stayed in Aug 2024
Traveling with friends
58 review
9.5/10
Amazing
Posted on Sep 16, 2024
The hotel is very nice. The breakfast is more than excellent. Only the coffee was not good. And the breakfast supervisor makes you feel that he is serious. It would be better if he works as a school supervisor and not in a restaurant.
biinkbk
Double or Twin Double Standard
Stayed in Aug 2024
Couple
26 review
10/10
Outstanding
Posted on Sep 26, 2024
Very nice hotel, the room is quite big and very clean. It's close to the castle and port.
Guest User
Double or Twin Double Standard
Stayed in Dec 2023
Couple
2 review
9.0/10
Great
Posted on Jan 21, 2024
Picked this hotel after reading reviews it is like being in a Art Gallery it really is a fantastic place to stay really really clean fabulous selection of food at breakfast so you should find something to eat
And very friendlyand helpful staff
We were not there long enough to make the most of whats on offer but we did tell the staff we will be back for a longer stay its 9.5 out of 10 this time 👍
6/14
Guest User
Double Or Twin Double Standard
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 27, 2025
Lovely place
Great location
Guest User
Double or Twin Double Standard
Stayed in Jun 2024
Traveling with friends
8 review
9.0/10
Great
Posted on Jul 16, 2024
Excellent stay here - rooftop pool (a little small) but a really nice place to get back to in the evening to relax. It's about a 20 minute walk into the centre of Palma, which was ideal for us. Great price too. Staff were friendly and helpful - we all said that we would stay here again.
Just got back from a few days away with my two daughters, lovely hotel & amazing staff. My youngest daughter had an accident in Palma centre, we returned to the hotel & she needed medical assistance. The staff were fantastic, very helpful & kind. Thank you so much, we will definitely return.
Guest User
Stayed in Jan 2025
Family
8.0/10
Very Good
Posted on Feb 26, 2025
Lovely place.....friendly staff and a good breakfast 🥞🥞🥞....Room 211 ..give the single beds a miss...like sleeping on bricks . But would stay again without a doubt... Decent location to get about Palma ....,.Thank you for making us welcome
Guest User
Stayed in Sep 2024
Other
2.0/10
Posted on Oct 17, 2024
WARNING DO NOT BOOK AT THIS HOTEL. TERRIBLE EXPERIENCE. BOOKING CANCELLED AND STILL CHARGED DESPITE CANCELLING WITHIN THE TIMEFRAME. NOT A REPUTABLE HOTEL - VERY DISAPPOINTED IN BAD MANAGEMENT. LOTS OF OTHER LOVELY HOTELS IN THE AREA WITH EXCELLENT CUSTOMER SERVICE. AVOID THIS ONE!
Guest User
Stayed in Sep 2024
Other
2.0/10
Posted on Oct 17, 2024
Unbelievable such a bad experience…..awful management of booking. So disappointed as I had travelled here before so a repeat customer. They have charged me despite cancellation of rooms within the set timeframe. Due to family emergency I was unable to continue with my booking. It is a disgusting way to treat customers do not give your card details as you are not protected at all! DO NOT BOOK WITH THIS HOTEL!