Grand Hotel Et des Palmes Reviews

The Hotel location, the service and breakfast was excellent, if I go back to Palermo I would stay here again.

Service was excellent, room with spacious, but the bathroom could’ve been a little bigger especially, the shower. could’ve had a bathtub The TVs should be mounted on the wall and for whatever reason the volume in the TV in the sitting area was too low. Lobby, bar and the restaurant were beautiful

Very nice experience there. Fantastic services and classic atmosphere!

The room is spacious enough. The room was cleaned very well. The breakfast was good. The following are the shortcomings: First, the curtains cannot be drawn at all. Every time, the technician has to move a large ladder to manually close the curtains. Second, the shower head on the top of the bathroom has too little water and the temperature is too low. I dare not wash my hair for fear of catching a cold. Third, and the most important one! Don't stay in room 106! Less than one meter outside the window is the eaves on one side, blocking half of the view, and the eaves are wrapped in iron sheets. When it rains, the raindrops make a huge sound and it is impossible to fall asleep! I stayed for three nights and it rained for three nights... So when you come to Palermo during the rainy season at the end of the year and the beginning of the year, don't stay in room 106. When we placed the order, we asked for a high floor and a quiet room in advance, but the front desk guy gave us this room when we checked in. As a front desk, the professional requirement should be to know all kinds of rooms well; if we are allowed to stay in this room under the condition of understanding and the occupancy rate is not high, the motive can't help but make people suspicious.

This seems to be the best hotel in Palermo. There are many places to visit around and the hotel is very beautiful and nice.

The room was booked as a double room, but it was actually two beds put together. In short, it was a very bad stay experience.

 Service: The hotel service is terrible. I ordered tuna salad in the restaurant and it turned out to have bones. They gave me a large piece of bread to eat. They said I could eat the bones. It was a small bone. They asked me to go to the hospital for a checkup. They also asked me to pay for it myself. After negotiation, they called an ambulance. It was free. No one from the hotel went to help. I waited in the hospital for an afternoon.

The hotel has a good location and is convenient for travel. It is not far from the main attractions. The local tour guide said that the security management around the hotel is good. The breakfast was also good, but it was a pity that I forgot to take pictures.

The hotel can be said to be a luxury hotel in Sicily. I didn’t originally book this hotel. Because I was extremely dissatisfied with the hotel I originally booked on Ctrip, I decided to change to this hotel temporarily so that my vacation in Sicily would not be too badly affected. impact, but also incurred a large additional cost.

Nothing wrong except expensive, but worth staying

Everything perfect.