Aston Palembang Hotel & Conference Centre Reviews

Response from Property: Dear Penikmat Jalanan,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand your concerns regarding breakfast space, food variety, and the swimming pool towels. Your feedback is valuable to us, and we will make improvements in these areas to better serve our guests. We're also taking note of the cleanliness in the parking area and will address the issues you've mentioned. We appreciate your understanding and hope to have the opportunity to welcome you and your family again, providing a better experience next time.Warm regards, Marlina Bustami - General Manager

Response from Property: Dear NUR ROIS,Thank you for your kind words! We're delighted to hear that you enjoyed the food during your stay with us in Aston Palembang. Our culinary team takes great pride in offering delicious and high-quality meals, so your feedback truly means a lot. We hope to welcome you back soon for another great experience!Warm regards,Marlina Bustami - General Manager

Response from Property: Dear Alim,Thank you so much for your kind words and support! We're truly honored to know that Aston Palembang has made a lasting impression and set a standard you recognize and appreciate. Your encouragement means a lot to us. We’ll continue striving to provide the best service and experience for all our guests. We hope to welcome you back again soon!Warm regards,Marlina Bustami - General Manager

Response from Property: Dear Lailanilailani,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the variety of breakfast options, we know how important a satisfying start to the day can be! We also appreciate your comments about cleanliness. While we're happy to hear it met your expectations, we're always striving to improve and will continue working to ensure everything is consistently spotless and welcoming. We hope to have the pleasure of welcoming you back soon in Aston Palembang!Warm regards,Marlina Bustami - General Manager

Response from Property: Dear Agus Burniat, thank you very much for the nice review and rating. I'm happy to know that you enjoy your stay. Hope to see you again soon. Regards Marlina Bustami - General Manager.

Response from Property: Dear Lukas PS, thank you very much for the nice comment and rating. We look forward to welcoming you back. Regards, Marlina Bustami - General Manager.

Response from Property: Dear Guest User, Thank you for your review! We are glad to hear that your overall experience was good. We appreciate your feedback regarding the deluxe connecting room and will consider it for future improvements. We hope to welcome you back and provide you with an even better experience! Warm regards, Marlina Bustami - General Manager

Response from Property: Dear Guest User,Thank you for taking the time to share your feedback! We're glad to hear you found our hotel to be good and clean. It's always our goal to provide a comfortable and welcoming environment for our guests. We hope to have the pleasure of welcoming you back again soon to Aston Palembang. Warm regards,Marlina Bustami - General Manager

Response from Property: Dear Arif, thank you very much for the nice review. We look forward to seeing you again soon. Regards, Asmaruddin - Front Office Manager.

Response from Property: Dear Beckz, Thank you so much for the nice review. It's our pleasure to give you the best service. We look forward to welcoming you back any time. Regards, Marlina Bustami - General Manager.

Response from Property: Dear Muthiara, thank you very much for the nice rating and review. It was a pleasure having you as our guest. We look forward to welcoming you back. Regards, Marlina Bustami - General Manager.

Response from Property: Dear Guest, thank you very much for the nice rating and review. We look forward to welcoming you back. Regards, Marlina Bustami - General Manager.