Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.6
Service8.8
Cleanliness8.7
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All reviews(107)
Positive reviews(7)
Guest User
Classic Queen Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 28, 2025
Friendly staff and rooms are very clean. Location is perfect , right in the downtown area. Would highly recommend.
psushko
Queen Room with Park View
Stayed in Jun 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 10, 2025
We stayed at the Lord Elgin Hotel the night before our wedding, and it was a wonderful experience. The service was impeccable, and the atmosphere was calm and pleasant, just what we needed before the big day. The valet service was quick and efficient, though it’s good to know there is a $44 charge per night. Overall, everything felt smooth and well taken care of, and we’re glad we chose to stay there for such a special moment.
Judyfan
Classic Queen Room
Stayed in Feb 2025
Couple
1 review
8.5/10
Very Good
Posted on Mar 3, 2025
For my first time staying overnight at Ottawa, I booked a hotel room for one night at Lord Elgin. Upon arriving early at the hotel, I was provided with a room before my check-in time - which was very appreciated. The facilities are clean and the staff is friendly. However, little did we know, our room on the 7th floor was connected to another room with adjoining doors. We were unable to sleep through the night as the room had little to no sound isolation from the connecting room, in which a baby was crying all night. I am baffled as to how we were able to hear every single noise: coughing and sneezing from the parents in the other room, their toilet flushing and the baby crying throughout the entire night. We were unable to sleep comfortably and woke up with splitting headaches. I booked this hotel to be the closest possible to the Rideau Canal Skateway, but I will have to find another hotel the next time.