Hotel Charter Otopeni Reviews

It’s near the airport, with free transfers and luggage storage available.

Check in was very easy and the room was spotlessly clean. It was super easy to book the (free) shuttle ride to the airport for the next morning. The beds weren't super comfortable but were reasonable for the price. The amenities likewise, were reasonable for the price -- shampoo, conditioner, bar of soap; kettle, bottled water, small packets of instant coffee. The window opened beautifully to allow fresh air, but you do get the sound of traffic from the road. All in all, it was perfectly acceptable for a one night stay before going to the airport.

Lovely hotel, perfect location. Couldnt use the bathroom as it leaked everytime we flushed the toilet or used the shower. Told reception but nothing could be done so we just used the shower at the spa instead and toilet we just flushed anyway!

The shower was broken, no head shower only telephone shower, our bathroom flooded after having a shower, had to change rooms, our second room also flooded. We booked a king size bed and were given two single beds. Breakfast was near to inedible and super basic, food tasted horrible and coffee and food were cold. I will actually ask for a refund.

This is the worst hotel I’ve been to & I’ve been to plenty over the years , receptionist Was rude - the room smelled of smoke so bad I could not breathe ! The room was not clean - sheets stained yellow . They left toilet paper from the previous guests in the room which means it was not cleaning properly . I will NEVER RETURN TO THIS DUMP. Also outside the hotel smells like sewer ! You have been warned !

Could do with modernisation overall. Good that airport transfer is included.

I enjoyed my stay here.

Not acceptable but location is good

Is ok with location

Stayed here on route to my destination for one night, based on the advertisement that there was a shuttle bus to and from the airport however this was not true and ended up paying another €15 to get there from the airport which was about 5 mins away , was told the next day that the shuttle does not collect but drops off at the airport however you need to book 24 he's in advance , I tried this even contacting trip.com customer service who also tried to reach the hotel via the phone number they had provided however this is wrong and there is another number available at the front desk , Breakfast was average and again a separate payment of €8 from a very unfriendly staff member who flat out denied I had breakfast included which is what I paid for , so in the end £50 for a room in a shitty part of town with miserable staff , ( the chap who checked me in that night was the only friendly and helpful person ) Overall not worth it should of stayed in a better place , I do not understand why people who have no compassion or respect for other human beings work in public places that involve dealing with customers ...??? Find somewhere else !!

The best

Not a very welcoming treatment from some of the Staff

Close to Bucharest Airport, accessible by bus, friendly staff who were able to help us with check-in.

The hotel is very far from the city and very close to the airport. I do not recommend it at all. The bathroom is very narrow and full of water.