Unwind Hotel & Bar Otaru

Unwind Hotel & Bar Otaru Reviews

Unwind Hotel & Bar Otaru

1 Chome-8-25 Ironai, Otaru City, Hokkaido, 047-0031, JapanSee Hotel Details
Unwind Hotel & Bar Otaru
Unwind Hotel & Bar OtaruUnwind Hotel & Bar OtaruUnwind Hotel & Bar Otaru
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1 night

Guest Reviews

9.1/10
Great
98 review
Verified reviews
Location9.0
Amenities8.8
Service9.2
Cleanliness9.4
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All reviews(98)
Positive reviews(97)
Reviews with photos/video(34)
Delicious breakfast(26)
Great location(22)
Awesome rooms(21)
Well designed(14)
Convenient location(13)
Well decorated(10)
Awesome amenities(10)
Perfect for business trips(5)
Negative reviews(1)
Guest User
Unwind Loft Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 13, 2025
Very nice and cozy hotel! They offer the free wine at 5-6 pm every day. Staff are friendly and can communicate in English. They rent many facilities for free ie. shoes dryer. Well recommended.
Response from Property: Thank you very much for staying at our hotel and for taking the time to share your kind review. We are delighted to hear that you enjoyed your stay, especially the complimentary wine service and our cozy atmosphere. It’s also wonderful to know that our staff could assist you comfortably in English and that you found our free rental facilities useful. If you have another chance to visit Otaru, we would be honored to welcome you back. All of our staff look forward to seeing you again.
Lua Zin Paul
Standard Double Room
Stayed in Feb 2025
Couples
2 review
9.5/10
Amazing
Posted on Apr 17, 2025
Pro: Great location. 5 minutes walk to the bus stop to go to Niseko and Sapporo. Breakfast is unique with food on 3-tier stray like high tea, the scone is the best I had so far. Cons: Room is really too small and cramp.
Response from Property: Thank you very much for staying with us and for taking the time to share your valuable feedback. We’re delighted to hear that you enjoyed our location and unique high-tea style breakfast. On the other hand, we sincerely apologize that the room felt too small and did not fully meet your expectations. We will take your comments seriously and continue working to improve the comfort of our accommodations. We truly hope to have the opportunity to welcome you back on your next visit to Otaru. All of our staff look forward to seeing you again. UNWIND HOTEL&BAR OTARU Kanae Azuma
Guest User
Superior King Room
Stayed in Dec 2024
Couples
37 review
10.0/10
Outstanding
Posted on Jan 5, 2025
A second night in a lovely hotel, this time in a king size premier room with the biggest bed I’ve ever seen! Comfortable layout and great views from the front and side windows. Comfortable and well set up. Will definitely stay here again if revisiting Otaru.
Response from Property: Thank you for staying at our hotel. Thank you again for taking the time to write this review.We are very happy to hear that you had a relaxing stay at our hotel. Thank you also for your many compliments.We look forward to welcoming you back to our hotel again.UNWIND HOTEL&BAR OTARU STAFF Mana
Inn SIA
Standard Double Room
Stayed in Jun 2024
Travel with friends
13 review
9.5/10
Amazing
Posted on Jul 7, 2024
A boutique style heritage building with high end art deco architecture designed hotel. Style, class of its own with high-tea style breakfast. The chef was of top-notch with well-balance crafted menus. The taste was exemplary good. I enjoyed the wine tasting too and love the OTARU dry white wine and OTARU beer. Lightings and ambiance atmosphere and helpful and friendly staff. Walking distance to heritage financial street and OTARU canals.
Response from Property: Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you again for writing a review of our hotel. We are delighted that you loved your stay at our hotel. We look forward to welcoming you again. Unwind Hotel&bar Otaru Staff Jun
Pojwaron
Standard Double Room
Stayed in Sep 2024
Couples
5 review
9.0/10
Great
Posted on Oct 19, 2024
Good communication & nice breakfast
Response from Property: Thank you for staying with us. We are delighted to hear that our breakfast has left a lasting impression on you as a memorable part of your trip. Our restaurant offers a variety of dishes that will satisfy our guests as well as our course dinners. We hope you will make a reservation for a course dinner on your next visit. Our entire staff looks forward to welcoming you.
Thitinan
Standard Double Room
Stayed in Nov 2024
Couples
17 review
10.0/10
Outstanding
Posted on Dec 15, 2024
We love this place!!! can’t wait to be there again. All staff are so nice 😍 free wine service is so great! the room is great! location is great! everything great 👍🏻 10/10
Response from Property: Thank you very much for staying at our hotel. We also sincerely appreciate you taking the time to leave a review. If you have the opportunity to visit Otaru again, we would be delighted to welcome you back to our hotel. All of our staff look forward to your next visit. Masaki Kunizuka UNWIND HOTEL & BAR OTARU
WONG
Standard Double Room
Stayed in May 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jun 30, 2024
Location is good, it also offered free wine during 17:00-18:30 for room guests, it’s such a kind arrangement. The bartender also suggested some good restaurants nearby.
Response from Property: Thank you for staying at our hotel. We would also like to thank you again for taking the time to write a review.We are delighted that you enjoyed your stay at our hotel. We hope you had a relaxing stay.If you ever have the opportunity to visit Otaru again, please come back to our hotel. We look forward to seeing you soon.UNWIND HOTEL&BAR OTARU Staff Konoka
Shanieyee
Standard Double Room
Stayed in Feb 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 20, 2025
Hotel is nice ,clean and beautiful
Response from Property: Shanieyee 様 Thank you very much for staying at our hotel. We also sincerely appreciate you taking the time to share your review. We are honored to receive your kind words about the cleanliness and interior design of our hotel. If you have the opportunity to visit Otaru again, we would be delighted to welcome you back. Our staff looks forward to seeing you again. UNWIND HOTEL & BAR OTARU Staff Kanae Azuma
Beedawn
Standard Double Room
Stayed in May 2024
Couples
15 review
10.0/10
Outstanding
Posted on Jun 18, 2024
I recommend getting the breakfast option, it's a great for cool pictures
Response from Property: Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you again for writing a review of our hotel.We are delighted that you loved your stay at our hotel.We look forward to welcoming you again.Unwind Hotel&bar OtaruStaff Jun
Mikeyjlewis
Standard Double Room
Stayed in Dec 2023
Couples
10 review
9.5/10
Amazing
Posted on Mar 22, 2024
Lovely little hotel. Clean, boutique style, nice bar, restaurant. Breakfast was a treat. Staff great and helpful. All round great.
Response from Property: Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you for writing a review of our hotel.We are delighted that you liked your stay at our hotel and that you have given us so many compliments.We look forward to welcoming you again.Unwind Hotel&bar Otaru Staff Jun
Guest User
Superior Twin Room
Stayed in Apr 2025
Couples
1 review
9.5/10
Amazing
Posted on May 13, 2025
The directions to the parking lot outside the hotel were very thorough. Also, when I checked in, they confirmed the prohibited foods on the breakfast menu so I could eat without worry. I would like to come here with my daughter and her husband next time.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. All of our staff were also very happy to read your kind words about the parking information and the consideration given to breakfast. We will continue to strive to provide attentive service so that our guests can stay with us with peace of mind. We are glad to hear that you will be coming with your whole family next time. We look forward to seeing you again. UNWIND HOTEL & BAR Otaru Front Desk Matsumoto
Yunju
Standard Double Room
Stayed in Dec 2024
Solo travelers
3 review
9.5/10
Amazing
Posted on Jan 27, 2025
It’s worth living in a historical site and feeling the different Otaru style! Highly recommended for those who like a youthful style and focus on textured design!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We are also very happy to receive your compliments. We are honored that you spent a special time with us to experience the historical charm of Otaru. In the future, we will continue to work hard to further improve our services and satisfy more guests. We sincerely look forward to seeing you again. UNWIND HOTEL & BAR OTARU STAFF Mana
Guest User
Standard Double Room
Stayed in Dec 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Jan 25, 2025
It has an antique feel, but it doesn't feel old. Breakfast is extra 2000 yen. It's delicious and you can get more scones. The drinks are the same as the buffet breakfast. The black tea was Lupicia.
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Response from Property: Dear customer, thank you very much for your valuable review. We are very happy that you liked the antique feel. Also, thank you for your positive review of the breakfast and drinks, and we are glad that you liked the option to have more scones. We hope that you enjoyed the Lupicia black tea as well. We will do our best to make your stay comfortable and will continue to strive to repay you with better service in the future. Thank you again and we sincerely look forward to your next visit to our hotel. Thank you. UNWIND HOTEL & BAR OTARU Staff Chaewon
Yuka
Standard Double Room
Stayed in Sep 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Nov 1, 2024
Unwind Hotel & Bar Otaru is a boutique hotel renovated from a historic building. It combines a classic atmosphere with modern comfort. The unique design and atmosphere will soothe your fatigue. The rooms have high ceilings and are equipped with amenities such as refrigerators and wine glasses. Organic amenities and cotton pajamas are a great touch. You can enjoy free wine at the bar from 17:00 to 18:30. The Niagara wine was sweet and delicious. The wines available change depending on the season, so we enjoyed Niagara, Otaru, and Chilean wines. The breakfast menu is also high quality, featuring local ingredients. Everything was delicious, but the croque monsieur and scones were especially recommended. You can have as many scones as you like. The coffee and tea are also high quality and delicious. The hotel staff are also very friendly. It was a very comfortable hotel, not too formal or too relaxed. The hotel is close to Otaru's main tourist attractions, making it a convenient location for sightseeing.
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Response from Property: Thank you for staying at our hotel. We would like to thank you for taking the time to write a review. We are honored to receive so many compliments about our hotel. We are pleased to hear that you had a comfortable stay at the hotel. The bar and restaurant you visited have fixed holidays, but they are open as usual and open for lunch and dinner. We hope you will visit our hotel again the next time you visit Otaru. All our staff look forward to welcoming you again. UNWIND HOTEL & BAR Otaru Yoshida
Hikaru
Standard Double Room
Stayed in Feb 2025
Solo travelers
2 review
9.5/10
Amazing
Posted on May 22, 2025
The breakfast was like afternoon tea, stylish and delicious. You can help yourself to as many scones as you like, so even if you eat a lot, you don't have to worry. You can enjoy a welcome glass of wine at the bar, which is delicious. The atmosphere is also great, so I recommend it.
Original TextTranslated by Google
Response from Property: Dear Hikaru, Thank you very much for staying at our hotel. We would also like to thank you for taking the time to post a review. We are pleased that you enjoyed the breakfast and the free wine service. If you have the opportunity to visit Otaru again, please visit our hotel. All our staff look forward to welcoming you again. UNWIND HOTEL & BAR Otaru Staff: Kadoya