Osaka Hotels with Airport pickup service

Concierge: We emailed the hotel weeks in advance of our stay to assist with bookings. Weeks would pass before they would respond, and multiple follow up emails were required to get a response. They did successfully book one 3 Michelin star restaurant to which we owe them significant credit. However, when we arrived and asked basic requests such as where to find restaurants or stores, the concierge was usually very short and had no suggestions. We were better off consulting Google maps. And this for a 5 star concierge service? In addition, the English skills of many of the concierge staff were extremely limited. While I know some Japanese, it should not be required at a hotel of this calibre. In fact, when visiting Japan, a 5 star hotel should have fluent English speakers for most front facing staff. Hotel Condition: The hotel has significant and noticeable wear and tear. We were in a Grand Deluxe Suite and when I arrived, a man was literally gluing on a piece of the door that had torn off. The woodwork throughout the suite was heavily scratched and dented including tables. The carpet was worn thin, and the sofa's velvet exterior was worn. In any event, for a hotel suite whose copay was $500+ per night, this was disappointing. Check out Process: The check out process was extremely troubling and disappointing. We asked for a Butler to assist with bags multiple times, and even after 45 minutes they did not come up to our room to collect our bags. This resulted in us having to drag our bags down to the lobby ourselves, as we were rushing for a Shinkansen train. Normally, this would have been fine, but we had a lot of luggage. The significantly wait time for luggage assistance is not characteristic of a St. Regis. Hidden Taxes and No Final Folio Provided: The hotel has some hidden taxes associated with rooms that have copays for upgrades. While we expected to pay 50,000 yen per night + about 37,000 yen in total taxes (about 5600 yen per night in tax), we did not expect too many additional taxes. Yet there was another 6500 or so taxes per night in taxes we were assessed. Even after numerous attempts, the hotel never sent a final folio nor explained the charges which is all I asked. General Impressions: The hotel seems poorly managed with a ”choatic” vibe in which there is not only no personalized guests are vying for the attention for concierge staff who are stretched too thin with minimal English skills. While I understand this is a busy time for the hotel, the hotel should not be having any difficulty meeting basic demands of elite members even when they are at capacity. The hotel felt more like a 3-4 star hotel than a St. Regis. Among St. Regis hotels, this one was a major disappointment.

This hotel was amazing, but only stay here if you're comfortable having to commute around 40 mins (and multiple subway transfers) to most of the tourist attractions/spots in the city. We loved having the option of just staying in the spacious room and watching the hustle and bustle of the port, or making the trek out to the city. One hidden gem nearby is the ATC Hall, which has a number of good restaurants/cafes in a mall that seems like it would offer less. This mega hotel, basically a resort, has a little bit of everything and even though it's decor is clearly from the early 90's, it doesn't feel dated at all (except for the TVs). I wish the outdoor pool was open, but we only had an option for the indoor pool, which uses a reservation system. All in all, I'd recommend this hotel because of the view and the location, despite it being far from everything in Osaka.

Hotel Wan Osaka is very close to the Imamiya Ebisu Shrine. I was there during the Toka Ebisu festival and it was the perfect location to bask in the festivities. The room was clean and decently sized. The shower was a little squeezy though. There is a Lawson just opposite and Tamade supermarket just next to Lawson. Very convenient.

The location is pretty good, near Tenmaqiao, the surrounding environment is also pretty good, there are places to enjoy cherry blossoms, you can stroll around here, there are commercial streets and some other attractions, very convenient for shopping. The decoration style of the room is also good, and it feels very comfortable. In addition, it was quite quiet when I had a rest at night, and I was satisfied in other aspects, and they were all pretty good.

I choose this guest house because its the few place that offer ”futon” bed, because I really want to experience it, the staff was really friendly, there are many events, like the 'gather and talk all you can eat Takoyaki events'm the staff is super friendly. I went with my mom and brother, my mom love the atmosphere too. We defiantly will come back!

とても広々して清潔感がありオススメ致します！

Stayed for five days and four nights this time, located near the Black Gate Market, only 10-15 minutes walk to Shinsaibashi and Dotonbori; Although it is only 3 minutes walk from Nihonbashi Station, there is no elevator/escalator at the nearest exit, it is a bit difficult to climb the stairs with large luggage, choose to walk to Namba Station with luggage when checking out, although 10 minutes walk, but no need to climb and drop stairs, much more convenient; Separated rooms, two 4-foot double beds, pillows and mattress soft and hard, you can sleep well; kitchen is fully equipped, microwave oven and induction cooker for cooking, and small refrigerator; The bathroom toilet is separated, but the bathroom does not have a bath, the whole bathroom floor is soaked after bathing, you need to open a long exhaust fan, it will be easy to catch cold in winter, it is recommended to install shower curtains; the bathroom does not have equipment for hanging towels/cloths, it is recommended to install; The terrace outside the bedroom has a washing machine, but only Japanese operation instructions, because they cannot understand Japanese, so it is not possible to use, it is recommended to provide instructions in both Chinese and English; the terrace has clothes drying equipment, clothes drying overnight, especially convenient for long-stay travelers; The room has free wifi, but the password provided by the store is incorrect, and many attempts have not been connected. Finally, the correct password can be obtained with the help of trip.com customer service. It is recommended that the store confirm the wifi information before giving it to the guests. Overall satisfaction, next time you come to Osaka, you will still consider staying!

With a stay at this apartment in Osaka (Kita), you'll be within a 5-minute drive of Osaka Station City and Grand Front Osaka Mall. This apartment is 3.4 mi (5.4 km) from Dotonbori and 3.6 mi (5.8 km) from Osaka Castle.Make yourself comfortable in this apartment, featuring a kitchenette with a refrigerator and a stovetop. Complimentary wireless internet access keeps you connected, and a flat-screen television is provided for your entertainment. A private bathroom with a separate bathtub and shower features a deep soaking tub and complimentary toiletries. Conveniences include a microwave and a washing machine.

The Modern Apartment Osaka Dome Mae is an ideal spot for travelers wanting to discover the city. The Modern Apartment Osaka Dome Mae offers a pleasant stay in Osaka for those traveling for business or leisure.With JR Bentencho Station just 1km away and Osaka International Airport only 18km away, transportation is very convenient. With multiple attractions nearby including TSUNAMI and Storm Surge Disaster Prevention Station, Kyocera Dome Osaka and Solaniwa Onsen Osaka Bay Tower, guests will find plenty to keep themselves occupied.After a long day of sightseeing, guests can retire to the comfort of the hotel.

房間內比較乾淨，外面會有火車經過，晚上有點吵，另外冬季一定要開空調