Cityroute Hotel Reviews

Response from Property: Thank you very much for choosing to stay with us again.We are truly honored to know that you are always satisfied with your stay, and especially grateful for your kind words about our front desk staff. Your appreciation means a lot to all of us and serves as a great encouragement.We will continue striving to provide a clean, comfortable environment and dedicated service for all our guests.We look forward to welcoming you again in the near future.Sincerely,Cityroute hotel Front Desk Team

Response from Property: Thank you for staying on our hotelWe are delighted to hear your kind words about our staff’s hospitality and service. We are also glad that you found our hotel’s location comfortable. We will continue striving to provide a pleasant stay for our guests, and we look forward to welcoming you again. Cityroute Hotel Accommodation Department

Response from Property: Thank you very much for choosing to stay at Cityroute Hotel. We are honored to receive such a high rating from you.We are delighted to hear that you were satisfied with our location, the comfort of your room, and the helpfulness of our staff. Your kind words inspire us to continue improving our services.We look forward to welcoming you back in the near future.Sincerely,Cityroute Hotel Accommodation Department

Response from Property: Thank you for staying at our hotel. We look forward to seeing you again.City Route Hotel

Response from Property: We sincerely thank you for choosing to stay at Cityroute hotel this time. We are glad to know that you are satisfied with the location and surrounding facilities of our hotel and that you have affirmed our service. All our staff are deeply grateful. We are deeply sorry for the inconvenience caused to you by the laundry facilities being located outside the lobby. In the future, we will continue to make improvements, such as strengthening the guidance in the hotel, and strive to provide a more comfortable accommodation experience for every traveler. We sincerely look forward to seeing you again. Cityroute hotel Accommodation Section

Response from Property: Thank you for choosing Cityroute hotel as your first place to stay for a concert in Osaka and for sharing your detailed accommodation experience. Our hotel is located between Awaza Station and Hommachi Station. Although it is a short walk, as you said, the surrounding environment is quiet and relaxing, and it is also convenient for going to Kyocera Dome and shopping areas. We are also very happy that you are satisfied with the convenient living facilities nearby. If you have the opportunity to visit Osaka again in the future, all of our staff sincerely look forward to serving you again! Cityroute hotel Accommodation Section

Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Cityroute hotel and taking the time to give us your feedback. We are very glad that you are satisfied with the convenient environment around the hotel and the quality of service. The convenience store downstairs and the nearby park have indeed brought a lot of convenience and comfort to the guests. We deeply understand that you mentioned that the hotel is located between two subway stations and requires a walk. In future receptions, we will pay more attention to providing guests with detailed transportation instructions to help you arrive at the hotel more smoothly. We sincerely look forward to your visit again and continue to provide you with thoughtful and considerate services. Cityroute Hotel

Response from Property: 尊敬的貴賓：感謝您選擇入住Cityroute hotel，並抽出寶貴時間分享您的入住體驗。關於您提到靠近電梯的房間較為嘈雜，我們深表歉意。今後我們將更加重視房間分配，儘量為您安排安靜的房間。牙刷和牙膏未能每日主動提供，也對您的不便深感抱歉。我們將加強客房清掃時的檢查，以提升服務質量。同時，非常感謝您對我們地理位置、安全環境及整體設施的正面評價。我們酒店確實位於交通便利且相對安靜的商業區域，能得到您的肯定我們倍感欣慰。我們衷心期待您的再次光臨，屆時將為您提供更加滿意的服務。此致Cityroute hotel 住宿課

Response from Property: Thank you very much for choosing to stay at Cityroute hotel. We apologize for the noise you experienced during your stay. As our hotel is located in the city center, close to the subway station and the street, noise may affect you at certain times. We will further explore improvements in soundproofing to enhance your accommodation experience. In addition, the photos you uploaded in your review, including the photos of the guest room and the photos of the food on the table, have been confirmed to be not the facilities of our hotel. We would like to specifically point out and thank you for your understanding. Thank you for your valuable comments. Cityroute hotel Accommodation Department

Response from Property: Thank you for choosing to stay at Cityroute hotel and taking the time to share your experience. We are very happy to know that you are satisfied with the cleanliness and facilities of the room, and thank you for your praise for the service of the front desk staff. Regarding the walking distance between subway exits you mentioned, we deeply understand. We will refer to your opinions and provide guests with clearer transportation instructions in the future to improve overall convenience. I hope to have the opportunity to serve you again in the future. Cityroute hotel – Front desk

Response from Property: 感謝您入住城市路線酒店。我們很高興聽到您對我們酒店的位置和該地區的餐廳感到滿意。我們也很高興收到您對清潔度和毛巾更換服務的稱讚。另一方面，我們很抱歉無法滿足您對更換床單的期望。為了保護環境，本酒店每隔幾天為長期入住的客人更換一次床單。但是，如果您希望更頻繁地更換床單，請告知前台。我們希望您在訪問大阪時再次入住我們的酒店。我們全體員工期待着您的到來。

Response from Property: Thank you for choosing to stay at Cityroute Hotel and giving us a high rating! We are glad to know that you are satisfied with the cleanliness of the room, the convenient surroundings and the hotel facilities. Although the bathroom is small, we hope that the bathtub will add a sense of comfort to your stay. We look forward to seeing you again next time you come to Osaka, and we will do our best to provide you with better service! Cityroute Hotel Accommodation Department

Response from Property: Thank you very much for staying at our hotel. We are glad to know that you are satisfied with the hotel's location and quiet and comfortable environment, and we are also pleased that the price of the hotel meets your expectations. Thank you for your suggestion on breakfast service. At present, our hotel only provides breakfast for group guests, but we will seriously consider your valuable opinions. We will continue to work hard to provide you with a more comfortable stay experience. Looking forward to your visit again! Cityroute Hotel Accommodation Department

Response from Property: 感謝您選擇入住Cityroute hotel，並抽空分享您的住宿體驗。我們很高興得知您對升級後的房間感到滿意，也住得舒適。酒店距離最近的地鐵站步行約5分鐘，對於觀光或商務出行都非常方便。另外，關於您提到的照片，我們注意到您所拍攝的餐廳實際上是「すき家」，不是吉野家。兩家餐廳菜單相似，但品牌不同，特此說明，敬請知悉。我們也會繼續努力提升服務品質，期待未來有機會再次為您服務。Cityroute hotel 住宿課