Hotel New Hankyu Osaka

Hotel New Hankyu Osaka Reviews

Hotel New Hankyu Osaka

1 Chome-1-35 Shibata, Kita Ward, Osaka City, Osaka Prefecture, 530-8310, JapanView Hotel Details
Hotel New Hankyu Osaka
Hotel New Hankyu OsakaHotel New Hankyu OsakaHotel New Hankyu Osaka
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Hotel New Hankyu Osaka Guest Reviews

4.3/5
Very Good
2422 review
Verified reviews
Location4.5
Amenities4.0
Service4.4
Cleanliness4.4
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All reviews(2422)
Positive reviews(2313)
Reviews with photos/video(516)
Easy to get around(594)
Convenient for shopping(300)
Close to airport(213)
Small room size(148)
Delicious breakfast(105)
Offers pick-up/drop-offs(99)
Perfect for business trips(56)
Stayed multiple times(31)
Negative reviews(109)
Hao94
Semi-double Room A
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Old school hotel with everything you need. But its closing down. But there are other branches for booking around Osaka.
JY
Economy Twin Room
Stayed in Nov 2024
Couples
22 review
1.0/5
Posted on Dec 27, 2024
hotel is closing down next week. all good. the bus to airport is below. I will book those beside the hotel when I visit osaka. promo code for their chain hotel attached.
Response from Property: Thank you for choosing our hotel. Thank you also for taking the time to provide us with your feedback. Our hotel is located in the center of Osaka, making it very convenient for your stay. The airport limousine bus stops here so that you can make the most of your stay. We will be closing our hotel in January 2025, and we would be happy to welcome you to our family of hotels in the future.
Ee May
Semi-double Room A
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Dec 14, 2024
there’s only one thing i wanna feedback is about this hotel they use centralised air conditioning. I’m travelling in early dec, that is only for heater… which we have to request to the hotel to open up the window for cold air to flow in - which mean the temperature is uncontrollable, is whether u have to open up narrower or wider of the window to decide and most likely you can’t get a ideal temperature. i do not recommend this stay and will not come back for myself. best thing of the hotel is location , underground pass through all the subway lines and airport bus terminal just right beside.
Response from Property: Thank you very much for staying at our hotel and again thank you for commenting .We are really sorry to hear that our hotel air conditioner service is bad. Our hotel has closed on January 5, 2025 but we look forward to welcome you at one of our affiliated hotels in the future.
Елена Ващилко
Japanese Western Style Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 10, 2024
We liked a lot the location - close to all the shops you might need. Our room was quiet small, for two beds and two futons. We enjoed our stay especially because of the breakfast. A wade range of dishes including vegetables, meats, fruits. A bit japanese style, a bit european style.
Response from Property: Thank you for your contribution to the review and for your high rating.We are very pleased that you are satisfied with our service.Many of our guests are delighted with the convenient location of our hotel and our breakfast service.We will continue to strive for even better customer service based on your feedback. The hotel will close in January 2025. We look forward to welcoming you back at one of our affiliated hotels in the future.
Hilda Lee S
Single Room
Stayed in Oct 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Typical small room as Japanese style. Superb location to Umeda station especially the Airport limousine bus. Will be closed in Jan 2025.
Response from Property: Thank you very much for choosing our hotel. Thank you very much for taking time out of your precious time to give us your feedback. Our hotel is located in the center of Osaka and is very convenient for your stay. However, we apologize for the inconvenience caused by the room. Our hotel is scheduled to close in January 2025, and we look forward to your continued patronage of our affiliated hotels.
大漠孤山
Standard Double Room
Stayed in Oct 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Golden area of Umeda station. Bearby alsoOsaka station. Many shopping centers and resturaunts around.
Response from Property: Thank you very much for choosing our hotel.We hope you will visit us again when you come to Japan.We will continue our pursuit to be the hotel of choice for many guests.We look forward to welcoming you to our group hotels again. Osaka Shin Hankyu Hotel Front Desk
Anonymous User
Fourth Room
Stayed in Oct 2024
Family
2 review
4.0/5
Very Good
Posted on Nov 11, 2024
Very old school hotel, a bit cramped for 4 adults, but luckily, it was a short 3 nights stays. My parents complained that room lighting is too dark, and our room is facing the main road hence the sound of vehicles passing by the hotel was very loud especially at night - On our last night there, a group of bikers kept going round and round the same area making those acceleration sounds (on purpose). The only best part would be the location of the hotel, near the train and subway station, near shopping malls, the bus stop to get on to go KIX airport is just right below their property.
Response from Property: Thank you very much for choosing our hotel.We sincerely look forward to welcoming you back to Japan.We will continue to strive to be the hotel of choice for many people.We are very sorry that the noise made you feel uncomfortable.We sincerely look forward to welcoming you to our group hotels again.Osaka Hankyu Hotel Front Desk
Guest User
Semi-double Room A
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Good location. Very strategic. Nice and friendly staff. Room bit small but clean
Response from Property: Thank you very much for using our hotel.Thank you very much for your high rating.We are very happy that you enjoyed your stay. Our hotel will be closing in January 2025. We look forward to welcoming you to our affiliated hotels in the future.
Guest User
Standard Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Service was great, was able to deposit personal belongings and also to accept luggage delivery. In the room, bottles of water provided per pax and comes w kettle, charging pods, mini fridge etc. The room I stayed in has a window that faces the main streets. Overall satisfied with my stay.
Response from Property: Thank you very much for choosing our hotel.We will continue to strive to provide excitement and satisfaction to our many guests.We sincerely look forward to welcoming you again.Osaka Shin Hankyu Hotel Front Desk
LowJane
Economy Twin Room
Stayed in Jul 2024
Travel with friends
12 review
4.7/5
Amazing
Posted on Sep 8, 2024
New Hankyu was in v good location, easy access to all stations (Osaka Station). The check-in was fast and the staff were very polite. The room was small for 2 pax but we have a city view, other than this it was quite worth the value though.
Response from Property: Thank you for choosing our hotel.Thank you for taking the time to review our hotel.We are delighted to hear that you were satisfied with your stay at our hotel.We look forward to welcoming you back to our hotel when we have a chance before we close.Hotel Hankyu Osaka Front Desk
DavidC216
Standard Twin Room
Stayed in Nov 2024
Family
13 review
3.5/5
Posted on Dec 31, 2024
The room is really squeezy I had a hard time trying to lay my luggage. We got a fine when we check out late which is my very first experience among all of the hotels, including in other Japanese hotels. Even though it is near the subway station, navigating my way to the hotel with 2 huge luggage is really a challenge as only some exits have elevators. In the end, I have to make a big detour to get to the hotel.
Response from Property: Thank you very much for using our hotel. We also sincerely appreciate you sharing your feedback. We sincerely apologize for the inconvenience caused during your stay. We will review your comments and make improvements. Our hotel will close in January 2025, but we hope you will not be discouraged by this and would appreciate it if you would use our hotels again.
Anonymous User
Semi-double Room B(Non-smoking)
Stayed in Nov 2024
Family
2 review
4.2/5
Very Good
Posted on Dec 26, 2024
The hotel location is excellent and it js convenient to shop around. Although the room is a bit old, the hygiene condition js good.
Response from Property: 感謝您這次使用我們酒店。另外,感謝您花時間分享您的回饋。我們的飯店位於大阪市中心,是您住宿的便利地點。由於設備老化造成您的不便,我們深表歉意。我們的飯店將於 2025 年 1 月關閉,但如果您將來能入住我們的附屬飯店,我們將不勝感激。非常感謝您的高度評價。
Joshua Yin Chan
Semi-double Room A
Stayed in Nov 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Dec 22, 2024
Sad to hear that the hotel will stop operating in Jan 2025. Generally it’s a good hotel. Room size is more than enough for one person. The location is very convenient. I can take the bus to the airport just outside the hotel.
Response from Property: Thank you very much for choosing our hotel. We are glad to read that you are satisfied with our services. Our hotel is conveniently located in the heart of Osaka. It is also a stop for the airport limousine bus, so you can enjoy your stay to the fullest. Our hotel will be closed in January 2025, and we hope that you will use our affiliated hotels in the future.
Christy Koh
Triple Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Excellent location - accessible to all JR and subways. So convenient to move from place to place like Nara, Kobe and Kyoto. It’s a pity that it’s closing in Jan 2025. I don’t mind staying at the same hotel if I’m going to Osakaz
Response from Property: Thank you very much for having us stay at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.OsakaNewHankyuHotelFront
Guest User
Triple Room
Stayed in May 2024
Family
24 review
4.5/5
Great
Posted on Jun 27, 2024
Great location. The hotel opposite airport bus, shopping malls , food cout. Strategic location in umeda.
6/7
Response from Property: Thank you very much for choosing our hotel. We are glad to read that you enjoyed your stay with us. We hope you will choose our hotel again. We look forward to serving you again. Thank you for taking the time to send us your review.