Hotel Splendide Royal Paris - Relais & Châteaux Guest Reviews
4.6/5
Great
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(41)
Positive reviews(5)
Negative reviews(1)
Guest User
Junior Suite Parisienne
Stayed in Jul 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Pierre Cardin's former residence is adjacent to the Presidential Palace. There are police outside the door, so it is absolutely safe. The room is spacious, clean and the service is thoughtful.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you had a perfect stay with us. It’s wonderful to know that you enjoyed our hotel, the staff, and the rooms, as well as our location. We truly hope to welcome you back for another amazing experience soon.Benoit SaudemontMaître de maisonHotel Splendide Royal Paris - Relais & Châteaux
Guest User
Junior Suite Parisienne
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Not bad, just a little old, but very convenient, very Parisian, very convenient for travel
Original TextTranslated by Google
Response from Property: Dear 巴黎风情精致套房, We would like to sincerely thank you for taking the time to write such a nice review about your experience at the Hôtel Splendide Royal Paris - Relais & Châteaux. I am happy to read that you enjoyed our central location and that you appreciated the elegance of our classical interior decoration of our Pocket Palace!Looking forward to seeing you again very soon in your new Parisian home.Warmest regardsBenoit SaudemontMaitre de Maison
Guest User
Suite Elysée
Stayed in Nov 2023
Couples
1 review
2.0/5
Posted on Dec 29, 2023
The hotel charged us a lot for the minibar. In addition, because the room arrangement was not appropriate, they said they would give us an additional discount, but it seems that they did not receive the information. Our email is *************** ******** Hope to get a reply as soon as possible! Otherwise, I feel really uncomfortable because we were charged more than 10% of the room rate even though we didn't use any products at all! Feeling really not good☹️
Original TextTranslated by Google
Response from Property: Dearest 爱丽舍套房, First we would like to thank you for your stay at the Splendide Royal Paris Relais & Châteaux and for writing us.We are surprised with your comment and unfortunately your e-mail is cripted by the site so I am not able to answer you directly. We have not found minibar charges on your invoice but only restaurant and bar, so maybe your inquiry was referring to these charges? Concerning the room, we had received two different reservations for two different categories and unfortunately we had no availability to offer an upgrade in order to avoid a change of room.Feel free to contact me directly to discuss this matter together. It was a pleasure to welcome you to our pocket palace during the Holiday season, it is a pity that we remain with this specific insatisfaction. With our kind regardsBenoit SaudemontMaitre de maison
地球旅行者
Suite Elysée
Stayed in Oct 2023
Family
52 review
4.5/5
Great
Posted on Dec 5, 2023
The location is great, right next to the Presidential Palace. The area is closed whenever the President has a state event. Vehicles cannot enter or exit normally. 😅
Original TextTranslated by Google
Response from Property: Dear 地球旅行者, Thank you so much for this wonderful review! :-) We are plesaed to read that you enjoyed your stay among us especially the location very very near the President house indeed!! :-) We look much forward to seeing you back to your Parisian Home! With our warmest regards Benoit Saudemont – Maître de Maison
rico123
Junior Suite Saint Honoré
Stayed in Jun 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Quiet, clean, good service, very good experience!
Original TextTranslated by Google
Response from Property: Dear rico123, Thank you so much for writing us this beautiful review! :-). It is always a reward for us to know that our guests are enjoying our hospitality and the property. We are all looking much forward to seeing you back to your Parisian Home! With our warmest regards Benoit Saudemont – Maître de Maison