Toyoko Inn Osaka Honmachi No2

Toyoko Inn Osaka Honmachi No2 Reviews

Toyoko Inn Osaka Honmachi No2

2 Chome-5-14 Minamikyuhojimachi, Chuo Ward, Osaka City, Osaka Prefecture, 541-0058, JapanSee Hotel Details
Toyoko Inn Osaka Honmachi No2
Toyoko Inn Osaka Honmachi No2Toyoko Inn Osaka Honmachi No2Toyoko Inn Osaka Honmachi No2
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1 night

Guest Reviews

9.3/10
Great
345 review
Verified reviews
Location9.2
Amenities9.2
Service9.4
Cleanliness9.5
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All reviews(345)
Positive reviews(337)
Reviews with photos/video(93)
Delicious breakfast(68)
Great value for money(48)
Easy to get around(26)
Convenient for shopping(24)
Near shopping area(23)
Friendly front desk staff(15)
Small room size(12)
Many amenities(10)
Negative reviews(8)
Guest User
Twin Room-Smoking
Stayed in Jun 2024
Family
2 review
10/10
Outstanding
Posted on Jul 14, 2024
This hotel is truly amazing! It boasts a great location, a delicious breakfast with affordable prices. Especially thankful for its world's best service! Here is my personal experience: During this trip, my parents unfortunately sprained their ankles. Despite the language barrier, all the staff were incredibly friendly and went above and beyond to help us. They assisted us with everything, from contacting the hospital to finding places to rent or buy a wheelchair. We are deeply grateful for all their efforts, especially Fujimoto and Naoko Gomi. If we ever have the chance to visit Osaka again, we will definitely stay at this wonderful hotel. 这家酒店真的非常棒!地理位置优越,价格实惠,早餐也很美味。特别感谢的是他们超棒的服务!我的父母在这次旅行中,不幸扭伤了脚。尽管他们有语言障碍,但是所有工作人员都非常友好,竭尽全力地帮助我们。帮我们联系了医院、租借和购买轮椅的地方等等。帮助我们打了非常多电话。我们非常感激他们的所有努力,特别是藤本和五味奈绪子。如果还有机会来大阪,我们一定会再入住这家酒店。
Response from Property: Thank you for your parents stay and wonderful message for us.We are really appriciate to hear that you and your parents like our hotel.Hope they could enjoy Osaka and next destination even in a tough situation, or please come to retry Japan again maybe with you!At that time, you and your parents are very welcome. We are looking forward to see you and your parents again soon.
bella
Premium Plus Room, Non Smoking
Stayed in Nov 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Dec 13, 2024
Front desk very helpful and friendly.. breakfast pretty good.. bathroom amenoties such shampo conditioner and soap smell so nice and make me relax
Response from Property: Thank you for your stay.We are very honoured by your compliments about our hotel.We hope you will visit us again when you come to Osaka.
R_CH
Twin Room-Non-Smoking
Stayed in Apr 2024
Traveling with friends
13 review
9.0/10
Great
Posted on May 19, 2024
To get out from metro station and walk to hotel was a bit confused because there are so many exits. Hotel location is not close to Osaka station or others. If you like shopping, this location is good for you.
Response from Property: Thank you for your stay. A map of the neighborhood is also available at the front desk, so please use it next time you visit. We look forward to seeing you again.
Huizhen
Economy Double Room-Non-Smoking
Stayed in Oct 2024
Couple
17 review
10/10
Outstanding
Posted on Nov 12, 2024
Staff were friendly and helpful although they could not speak English. They used the mobile to translate your language, so communication was ok. Location was good and room was clean.
Response from Property: Thank you for staying at our hotel.We look forward to seeing you again.
Guest User
Twin Room-Non-Smoking
Stayed in Oct 2024
Family
11 review
9.0/10
Great
Posted on Dec 23, 2024
Great choice for a decent budget stay in Namba. Cafeteria for breakfast was quite cramped.
Response from Property: Thank you for staying with us. Thank you for your valuable feedback.
pmorrow
Single Room-Non-Smoking
Stayed in Mar 2024
Solo traveler
17 review
10/10
Outstanding
Posted on Apr 29, 2024
Small room, bedroom clothing feels synthetic, cheap towels. Towels change everyday leaving in a new bag on the door handle; used put in it back and leave outside. Breakfast is common, same everyday, Japanese style (lovely miso soup!) 6:20-9:00 (but coffee machine will 10:00). Meatballs and sausages ain't good. So the choice is not very rich. Location is next to crowdy Dotunbury street, so you could not hear noises (only very loud drunk screamer I heard one night. Can not imagine what a Japanese person it was). Wifi is ok, but not fast enough on it's 65Mb/s: working with foreign countries I had interruptions. Hot water is very hot and water pressure is good! And! You have to pay accommodation fee on the check-in. Not included in your booking payment if you paid in advance. It is 100Y a day. And they don't accept UnionPat cards (neither Gazpeombank, nor China issued). I went for ATM to get cash from UP card.
Response from Property: Thank you very much for staying at the hotel. We would also like to thank you again for taking the time to share your word of mouth.All the staff are very happy to hear that it was a wonderful day. I am very grateful and pleased to receive compliments on the staff's customer service. I shared this review with the staff and they were very pleased.We will continue to work to improve our customer service so that we can satisfy our customers, so please come and visit us when you are near us
Farn
Economy Double Room-Non-Smoking
Stayed in Mar 2024
Family
1 review
9.0/10
Great
Posted on Apr 6, 2024
The location is in equal distance to 4 metro station. Sometimes this is a little hard to travel around. But if you like to walk, it is very close to the shinsaibashi shopping street. The breakfast is kind of low quality. Don’t expect much. Sakura season is worthy of everything.
Response from Property: Thank you for your stay and review.Our hotel stands convenient place for shopping and travel around as long as you do not have much baggages.Sakura season is the best to stay. Hope you enjoyed Sakura in Osaka.We look forward to see you again.
Haixiang
Economy Double Room-Non-Smoking
Stayed in Oct 2024
Couple
11 review
10/10
Outstanding
Posted on Dec 11, 2024
Very new hotel, great location, room on the smaller side though.
Response from Property: Thank you for your stay.We look forward to welcoming you again.
Jacob D Goertzen
Economy Double Room-Smoking
Stayed in Mar 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 14, 2024
There is a lot of good packed into the small room I had, and the free breakfast was good. I was assigned a smoking room when I had specifically asked for a non smoking room and they refused to move me, unless I paid more. Also, they refused to let me check in an hour and a half early, even though I suspect the room was ready. I would stay again if the guaranteed a non smoking room.
Response from Property: Thank you for staying at our hotel. Thank you for your compliment on the breakfast service. We apologize for any inconvenience caused by the change of room type. Comments on requests from the reservation site cannot be reflected in the reservation contents. You can't change your reservation in the request comments. Also, if you have the same type of room, the price is the same whether you are non-smoking or smoking. It costs money to change the number of people and upgrade the room. If you choose a non-smoking room when booking, we will arrange a non-smoking room for you. In addition, the check-in time is fixed, so we cannot guide you to the early time. Thank you for your understanding. We look forward to seeing you again.
caairpauline
Double Room-Non-Smoking
Stayed in Aug 2023
Couple
10 review
9.0/10
Great
Posted on Oct 23, 2023
Very good! Staffs are pleasant and helpful . Bathroom is good enough
Response from Property: Thank you for staying with us. We look forward to seeing you again. Thank you for your stay.
Guest User
Economy Double Room-Non-Smoking
Stayed in Apr 2024
Couple
2 review
5.5/10
Posted on May 5, 2024
I don’t like the breakfast with quantity and quality both
Response from Property: Thank you for your valuable feedback regarding the free breakfast. We will do our best to make sure you are satisfied.
Aum4249
Economy Double Room-Smoking
Stayed in May 2024
Family
6 review
10/10
Outstanding
Posted on Jul 6, 2024
Good hotel. reasonable price.
Response from Property: Thank you for staying with us.We look forward to seeing you again.
Guest User
Twin Room-Non-Smoking
Stayed in Feb 2024
Traveling with friends
1 review
9.0/10
Great
Posted on Mar 26, 2024
Super helpful staffs, very polite
Response from Property: I'm glad you came. looking forward to seeing you coming again.
Junjie
Economy Double Room-Non-Smoking
Stayed in Jan 2024
Couple
11 review
10/10
Outstanding
Posted on Feb 13, 2024
good. Highly recommended
Response from Property: Thankyou,
Sandy tip
Twin Room-Smoking
Stayed in Dec 2023
Family
35 review
10/10
Outstanding
Posted on Feb 3, 2024
Best place very clean
Response from Property: ご宿泊ありがとうございます。またのご利用をお待ちしております。Thank you for your stay.