2 Chome-6-25 Minamisenba, Chuo Ward, Osaka City, Osaka Prefecture, 542-0081, JapanView Hotel Details
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Bespoke Hotel Shinsaibashi Guest Reviews
4.4/5
Very Good
460 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(460)
Positive reviews(444)
Reviews with photos/video(129)
Easy to get around(60)
Convenient for shopping(52)
Small room size(43)
Close to metro(39)
Friendly front desk staff(21)
Delicious breakfast(13)
Perfect for business trips(11)
Well designed(8)
Negative reviews(16)
Nicoleen
Twin Room
Stayed in Nov 2024
Solo travelers
40 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Had a fantastic stay over Christmas at this holiday. It's walking distance to metro and various restaurants. The staff are helpful and friendly. Although the rooms are small they had a bathtub which was a pleasant suprise. Beds are comfortable and clean.
Response from Property: Thank you for staying with us and leaving a review.We are glad to hear that you had a wonderful stay here!We hope to see you again:)
Anonymous User
Twin Room
Stayed in Dec 2024
Travel with friends
18 review
4.7/5
Amazing
Posted on Jan 25, 2025
Comfortable hotel, just that there's some distance from the nearest MRT station
Response from Property: Thank you very much for staying at our hotel. We look forward to seeing you again.
Faris Razak
Twin Room
Stayed in Sep 2024
Couples
1 review
4.5/5
Great
Posted on Nov 27, 2024
10mins walk to the nearest train station. there's konbini opposite the hotel! friendly hotel staff.. room is relatively small (can open 1 large luggage) but nothing that u can't make do with. overall, great hotel!
Response from Property: Thank you very much for staying at our hotel.We are very pleased to hear your compliments about our hotel location and our staff.We look forward to seeing you again at Bespoke.
Tak Ko
Twin Room
Stayed in Jan 2025
Family
4 review
4.7/5
Amazing
Posted on Feb 10, 2025
Nice place for family
Response from Property: 感謝您入住我們酒店,我們很高興您在這裡有一個愉快的住宿經驗,期待您下次再度光臨。也祝您有個美好的一天!
Chong Wen Xua
Double Room
Stayed in Aug 2024
Couples
9 review
3.2/5
Posted on Sep 30, 2024
Room is a little small for 2 big luggage and 1 small luggage. Hotel was at a prime location, 5mins away from the famous glico man and Shinsaibashi station. Room was not too clean though. But overall not a bad stay.
Response from Property: Thank you for staying with us. Thank you for sharing your review with us.Once again, we would like to express our sincere thanks for choosing our place.
Catarinamsimao
Twin Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Well located near Namba station (1 subway station) and Dontobori walking distance. Room is a bit small as usual in Japan. They provide you with everything, including pijamas.
Response from Property: Thank you very much for choosing our hotel. We are very pleased to receive your warm feedback. All of our staff is very encouraged by your words of praise and we are very happy to hear that. We will continue to strive to do our best in the future.We look forward to serving you again! We look forward to serving you again!
Annie
Twin Room
Stayed in Dec 2024
Family
7 review
4.2/5
Very Good
Posted on Feb 15, 2025
7-11 and Lawson within a minute of the hotel. We stayed with our 3yo son and requested twin beds. Not bad a stay! Room can be a squeeze with luggage opened up, but since we knew we only needed the space to sleep and will be out exploring most of the time, it didn’t bother us. Hotel has ice machine and microwave free for use on level 3. Paid laundry available as well. Price is great considering we only booked a week before the trip and only paid sgd120/night (or so) . Would recommend!
Response from Property: Thank you for selecting us out of the many possible places here.We are happy that you like the location. We are looking forward to seeing you again next time.
Corrine YU
Double Room
Stayed in May 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 12, 2024
Comfortable and convenient, there is a Family Mart and 711 convenience store downstairs, and it is only a 10-minute easy walk from the subway station and 心齋橋.
The cleaning of the room needs to be improved. There are often small things n small stones on the carpet.
Response from Property: Thank you for having us stay at your hotel.We are really happy to hear your compliments about the location of our hotel.However, we are very sorry for the inadequacies in terms of cleaning.We will try to improve.We look forward to seeing you at Bespoke.Thank you so much for taking the time to leave us a nice review.
Anonymous User
Double Room
Stayed in Dec 2024
Couples
1 review
3.0/5
Posted on Feb 5, 2025
The room a lot of dust and have cockroach inside the room. Toilet have smell.
Response from Property: 造成您的不愉快,我們感到非常抱歉
Julia
Twin Room
Stayed in Nov 2024
Family
21 review
5.0/5
Outstanding
Posted on Jan 24, 2025
nice location. convenient. the room is decent, small but with everything you need.
Response from Property: Thank you for selecting us out of the many possible places here.It is such an honor to be able to have you say such a thing. Your words will give us the strength to continue working hard to strive towards an even higher of excellence.We are looking forward to seeing you again next time.
Daniel Tay
Double Room
Stayed in Sep 2024
Couples
10 review
4.5/5
Great
Posted on Oct 30, 2024
Room on the smaller side and they gave us a double bed room rather than a king size which I booked
Response from Property: Thank you for staying with us. We are looking forward to seeing you again next time.
Guest User
Double Room
Stayed in Aug 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 3, 2024
The hotel is modern. So clean, friendly staffs, despite the room is quite small if u have many luggages.
Response from Property: Thank you very much for staying at our hotel.We are very happy to hear your compliments about our hotel and our staff.We look forward to seeing you again.
JosiePhan
Twin Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Room in good condition, staff is friendly, location is a Plus for this hotel, 15mins walk to dontobori
Response from Property: Thank you for staying at our hotel this time.I'm really happy to receive compliments about the hotel's guest rooms and staff.We are looking forward to seeing you again at Bespoke.Thank you!
Love travel around
Adjoining Room(Twin Room + 2R), Non Smoking Not Connecting Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Room are very small. But nice and clear. Good location
Response from Property: Thank you for choosing Bespoke Hotel Shinsaibashi. We look forward to welcoming you again!
Guest User
Adjoining Room(Double Room + Twin Room), Non Smoking Not Connecting Room
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on Jul 14, 2024
Good environment
Response from Property: Thank you for staying at our hotel this time.We are looking forward to seeing you again at Bespoke.