Hatyai Midtown Hotel Reviews

Response from Property: Dear Appleng59Thank you for your amazing rating and kind feedback!We're glad you enjoyed our convenient location, ample parking, and service. We sincerely apologize for the noise disturbance and appreciate you highlighting this—your feedback helps us improve.We hope to have the pleasure of welcoming you again soon.Best regards,Lily P.General ManagerHatyai Midtown Hotel

Response from Property: Dear Yang Fang,Thank you for your detailed feedback and for highlighting the convenience of our location and parking for self-driving guests.We apologize for the housekeeping issues you experienced and the lack of refills for coffee, tea, and snacks. Your comments have been shared with our team to improve these services.We also regret the sound insulation did not meet your expectations. We are continually working on ways to enhance our guests’ comfort.Thank you again for your valuable input. We hope to have the opportunity to welcome you back for a better experience.Best regards,Lily P.General ManagerHatyai Midtown Hotel

Response from Property: Dear Huey Chiuan,Thank you so much for your kind 8/10 review and for returning to stay with us again!We’re delighted to hear that you felt at home and found the room spacious and comfortable. Your appreciation of our complimentary light breakfast and coffee machine truly means a lot to us.Regarding the toothbrush — thank you for pointing that out. As part of our effort to reduce waste and support a greener environment, we provide amenities such as toothbrushes upon request at the reception. We truly appreciate your understanding and support of our eco-friendly initiative.We look forward to welcoming you back for your next visit!Warm regards,Lily P.General ManagerHatyai Midtown Hotel

Response from Property: Dear Pinkevil,Thank you so much for your heartfelt 9.5/10 review! 😊We’re truly touched to hear how much you love our hotel — from the spacious, clean, and comfortable rooms to the convenience of the microwave, Coway water, and light breakfast. Knowing that these small touches made your stay more enjoyable really means a lot to us.And thank you for your understanding about the soundproofing — we’ll certainly keep working on improvements, and we’re glad it didn’t affect your stay too much. We hope next time you’ll be so relaxed again you’ll forget to take photos too! 😉Looking forward to welcoming you back soon!Warm regards,Lily P.General ManagerHatyai Midtown Hotel

Response from Property: Dear Stella.520,Thank you so much for your outstanding review and perfect 10/10 rating!We’re delighted to hear that you enjoyed our amenities, cleanliness, surroundings, and friendly, smiling staff. Your kind words truly motivate us to keep providing excellent service.We look forward to welcoming you back when you return to Hat Yai!Warm regards,Lily P.Resident Manager

Response from Property: Dear Guest,Thank you for your kind 9/10 rating and for sharing your detailed feedback. We’re delighted to hear you enjoyed the cleanliness of the hotel, the comfortable bed, and our complimentary breakfast offerings. We're also glad you found our location convenient with nearby dining and shopping options.Regarding the toothpaste and toothbrush, we’re sorry for any confusion. These items are available upon request at our front desk, which is open 24 hours. As part of our sustainability efforts, we do not place them in rooms by default, to help reduce unnecessary waste and support the environment. We are always happy to provide them to guests who need them.Thank you once again for staying with us. We look forward to welcoming you back!Warm regards,Lily P.Resident Manager

Response from Property: Dear Koey Koh,Thank you so much for your outstanding 10/10 review!We’re truly delighted to know that you enjoyed every aspect of your stay — from our cleanliness and amenities to the service and surroundings. Your kind words about our team, especially during the rainy day, mean a lot to us. We’re glad our staff could make a positive impression and ensure you felt welcomed right from the start.It’s also great to hear you appreciated the complimentary light breakfast.We hope to have the pleasure of welcoming you back again soon!Warm regards,Lily P.Resident Manager

Response from Property: Dear 小张的逃离工作账号,Thank you so much for your perfect 10/10 rating and for such a thoughtful and detailed review!We’re truly delighted to hear that you enjoyed the cleanliness, amenities, and peaceful surroundings of our hotel. It’s wonderful to know that our location gave you the best of both worlds—close enough to explore the city, yet peaceful enough to relax away from the hustle.Your kind words about our hospitality and the complimentary local breakfast mean a lot to us. We’ll be sure to share your comments with the team—they’ll be so happy to hear they made your stay special.We can’t wait to welcome you back to Hatyai Midtown Hotel on your next visit!Warm regards,Lily P.General ManagerHatyai Midtown Hotel

Response from Property: Dear Chunen NgoiThank you so much for your wonderful review and kind words!We're delighted to hear that you enjoyed your stay with us—especially the spacious room, comfortable beds, and thoughtful amenities. It’s also heartwarming to know that our team made a positive impression. We’ll be sure to share your kind comments with our receptionist!We’re glad you enjoyed the towel animal—it was actually a dog, but we’re so happy it brought a smile to your face! Our team loves adding these little touches to make your stay extra special.Thank you as well for your feedback regarding the surroundings. We truly appreciate your input and will continue working to improve the overall guest experience.We look forward to welcoming you back again soon!Warm regards,Lily P.Resident Manager

Response from Property: Dear CC VN CQ,Thank you so much for your perfect 10/10 rating and for sharing such wonderful feedback!We’re thrilled to know that you enjoyed our spacious accommodations, convenient location, and overall service. It's especially rewarding to hear you found everything—from cleanliness to amenities—up to your expectations.Your kind words mean a great deal to our team, and we can’t wait to welcome you back for another exceptional stay.Warmest regards,Lily P.Resident Manager

Response from Property: Dear Papillon,Thank you very much for taking the time to share your feedback with us.We truly appreciate your kind observation regarding our hotel. Yes, Hatyai Midtown Hotel is a newly established property, and we are an independent hotel – not part of a chain. Our team has indeed put a lot of thought into the design and guest experience, and we're delighted that you noticed this effort.Your rating and comments help us to continue improving and ensuring a more pleasant stay for all our guests. We hope to have the pleasure of welcoming you again in the near future and to provide you with an even better experience next time.Warm regards,Lily P.Resident ManagerHatyai Midtown Hotel

Response from Property: Dear 湘涵,Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you had a great stay at Hotel Midtown Hatyai. It’s fantastic to know that you enjoyed the convenient parking, the excellent service from our front desk team, and the comfort of your room.We also agree that our location next to Diana Shopping Mall is perfect for guests who want easy access to shopping and dining options! We truly appreciate your kind words and are delighted that you would choose to stay with us again.We look forward to welcoming you back soon!Best regards,Lily P.Resident Manager

Response from Property: Dear Ms. Tan/Yvonne Pauline Lay Hong,Thank you for the 5/5 rating and your kind words!We’re so glad to know that you enjoyed our spacious room and found it suitable for families traveling with kids. It’s also great to hear that our on-site parking added convenience to your stay.We truly appreciate your recommendation, and we hope to welcome you and your family again soon!Warm regards,Lily P.Resident Manager

Response from Property: Dear Austin Ooi ,Thank you for the wonderful 5-star rating and your kind words! We’re thrilled to hear that you enjoyed our new, clean hotel, the ample parking, and our great location. It’s also great to know you appreciated the complimentary breakfast, even though your room type didn’t include it. Your recommendation means a lot to us!We look forward to welcoming you back for another fantastic stay!Best regards,Lily P.Resident Manager