Kuromon Crystal Hotel Reviews

Front desk very polite gentleman. This hotel allowed guest to store suitcase, that is a bouns point. Breakfast is excellent. I would highly recommend to others to stay here n try out.

Staff are friendly. May let you check in maybe 30 mins early depending on availability. Free amenities like cotton buds, hair brush, body sponge, hair elastics, mouth wash liquid sachets (very mild mouth wash - may not even have alcohol content), drip coffee sachets, black tea sachets and Pajamas. They only provide you with one card. You can leave the card with reception if you scare of losing it as additional fees apply for losing the card. Room is a little spacious than average cause the toilet and shower are separated. Some corner of the toilet have mold and I find the wallpaper especially in toilet is dirty. They only provide one disposable slippers for each guest. The water system in shower is weird? Like its either real hot or you get really cold water. Our first night we had to spend 20 mins trying to adjust the water as it wouldn't work. You get your own A/C so you can adjust temperature and there is an air Purifier. Only one seat for dining so if there's two of you, you will need to sit on the bed. No room cleaning unless you want to pay ¥2000 yen per night for them to clean or change bed sheet. We just leave our bin and used towels / pj) outside our room and they'll empty the bin for you. Though you need to ask for new fresh towels from reception as the cleaner don't leave any new towels on the door. Shower products are from Pola. I like the smell of the body wash but it doesn't last very long. Late fees per hour is expensive. Check out is at 10am. If you late it's ¥1,500 late fees per hour. Overall it's not bad as location close to kurumon market but otherwise we might try other places.

Great location friendly staff candy bar near the gate is nice

Nice little hotel just right off the subway and market. Walk from Dontonburi takes about 11-13 minutes and is nearby a 7-11. Great place for business travelers as well as solo travelers. Rooms were small and decent

Very caring and efficient service, have slightly problem on the wifi, and it's solved when we are back

Great service, good location to the center, but 15 minutes to the nearest metro stop. The rooms are large, but the rooms could be cleaner and the humidity is quite high. Breakfast was not that tasty. No possibility to do laundry.

The hotel was located in a great location, close to all hot spots in the heart of Osaka. The down side is they don't give any amenities except a bottle of water.

really basic hotel but the building was a little bit older than I expected.

Check in 16.00 too late Check out 10.00 too quick Wait for making up the room so long

Very friendly staff and good location within walking distance to busy districts

Well located hotel with metro stops nearby. Clean rooms upon arrival, although some amenities such as laundry service are not there.

It was okay and fancy but the interaction with the staff was just normal.

Location: very near to the metro and a supermarket inside Kuromon Market. You can get most of the groceries including fresh sushi there. Service: superb, the staffs are friendly and polite. My fridge in my room spoiled at 12 am and the staff replaced it with a new one after 20 minutes! Amenities: the hotel provides most of amenities except body cream, but you can get it from drugstore nearby. Love their hair dryer and showerhead 🤩 Price: Most of the affordable I could find in that area! Summary: will definitely come back here if I am in Osaka

Quite place and close to fish market