The Osaka Station Hotel, Autograph Collection Reviews

Perfect stay! The location is conveniently connected to the JR Osaka station and linked with many shopping malls and restaurants. The hotel is new and spotlessly clean. The staff is very kind and polite. Attention to details, free mini bar and offer a nice view. We will definitely return in the future.

For USD475 a night is level of service is quite disappointing. We stayed 4 nights at the hotel with our 2.5 year old toddler. Pros The location is amazing, the train station is right below the hotel, 1 station to the Kids Plaza and easy access to other attractions. So many restaurants options within the building or walking distance. Everything is connected by footbridges, extremely troller friendly. Appreciate the water bottle refill tap at the lobby of the lift lobby and the choice of amenities. Cons Back to the service, English at check-in and operator is limited. The most disappointing is house-keeping. 1) they really only just make the bed each day and clear the bins, no tidying of the room, not even clearing the room service from the day before. Unlike other this level of hotels, housekeeper will do a light tidy up of counter areas. Not for our experience! 2) even we hung up all our towels so they can be reused but each day we find our towels are replaced. Same for the slippers. 3) limited breakfast room service only two ¥9000 sets, and no Japanese options, only western. Over the in-room dining menu is western focus and limited. 4) the bathroom is very open design so not recommended if you are sharing a room with a friend. If one is having a shower, if someone rings the door you won’t be able to open the door as there is no door or dividers. 5) they said mini bar is complimentary on the introduction sheet but turns out is only for the first night If they can provide better service or lower the price I will stay again purely for its location.

dusty floor in guest room also the cleanliness of bathroom wasn’t up to luxury hotel standard, concierge didn’t help bring the baggage to room. check in service was professional, up to forbes standard, amenities were great, especially have their own brand of sake.

It's convenient to travel to other places.

The location is a little far from the shopping mall, but close to the airport railway platform. It is a very new hotel, but the sound insulation is a bit poor.

Very good, the decoration style is simple and elegant, the location is super convenient, Umeda

The room was very clean and the sleep was very comfortable. The large floor-to-ceiling windows provided a great view. The front desk staff were very polite. The breakfast food was also varied. It was a really great hotel experience.

The hotel is very good, with an excellent location. It is the transportation hub of Osaka. There is an airport bus outside the hotel, which is very convenient for travel. The hotel is very large, which is rare in Japan. The floor is very high and the view is also very good.

The room is relatively small, compared to Tokyo Autograph. The mini bar is free, and the apricot juice in it is delicious. The toiletries are quite complete, including hair band, makeup remover, facial cleanser, water, and essence. It happened to be my birthday when I checked in, and I was given a box of small cookies, which were quite delicious. The view outside the window is nice. The hotel breakfast is even better, a big bowl of cantaloupe

The hotel is located downstairs from JR Osaka Station, and the airport shuttle bus station is across the street. The transportation is very convenient, and it is close to Hankyu and Yodobashi shopping malls. The lobby is on the 29th floor of the Kitte Building, and the view is stunning. If you like the city view, you can consider upgrading to a corner room for a better view. You can go to the lounge to experience it in the evening, but please note that you can no longer order after 10:30 pm. The hotel's breakfast is also very rich, and the honeydew melon is particularly sweet. The overall experience is good, and I will visit again if I have the chance.

Location: Location is the biggest selling point for this price. It is basically located in the center of Umeda business district. It is not far from Daimaru Department Store, Hankyu, Yodobashi, Luca (1100), and Grand Front Osaka. You can walk to these shopping malls from Mikimoto on the first floor to the second floor and walk through the overpass, but it is too strenuous. If you really want to go shopping, go to Yodobashi for electrical appliances, go to Luca for local Japanese specialties, and go to Hankyu for luxury goods. It is enough. Please note that most stores close at 8 o'clock, and some will not accept customers at 7:45. Service: It's okay, no merits or demerits, I don't think it's very good, nor is it very bad. I didn't ask what staple food I wanted for breakfast on the last day, which was a bit disappointing. Hygiene: It's okay. Breakfast is still not accustomed to Chinese stomachs, especially this time I stayed for three nights, and only the first day was okay. Environment: It's okay Facilities: Three sets of toiletries are prepared, and the minibar can be used free of charge once. Overall, it's still a five-star rating. After all, there were too many people received during the Spring Festival, so any shortcomings can be forgiven.

The hotel is located on the upper floor of KITT shopping mall opposite Osaka Station, and the JR Airport Express subway is just a few steps away. There are Daimaru Hanshin Hankyu nearby for convenient shopping. The second floor of the hotel shopping mall specializes in selling specialties from all over Japan. The hotel is on the 29th floor, and the breakfast is also semi-self-service on the 29th floor. The udon noodles and strawberries are delicious. The corner room with three children is larger, the MINI bar is free, clean and comfortable. There is a Japanese-style bathroom on the 30th floor, but it is only useful if you have a suite. The only drawback is that the noise from the train is a bit loud; from morning to night. 😅

Very good hotel, great view, very nice waiters 👍🏼 Before leaving, I told them it was my wife's birthday, so they made us a pair of towel swans 😍

This stay at Osaka Station Hotel, Autograph Collection was a very pleasant experience! The hotel is strategically located near Osaka Station, which makes travel very convenient. There are abundant shopping and dining options nearby, which is especially suitable for independent travelers and business travelers. The hotel is full of design, modern and luxurious. The room is spacious and bright, with all the facilities, and the bed is very comfortable, which allows people to get a good rest. The bathroom is meticulously designed, with dry and wet separation, and equipped with high-quality toiletries, which is very considerate. The hotel's service is impeccable, and the staff is professional and friendly. Whether it is checking in, solving problems or providing local travel advice, they all show a very high level of service. In short, this stay experience exceeded my expectations. Osaka Station Hotel, Autograph Collection is definitely the best choice for traveling or business trips to Osaka! I will choose here next time, highly recommended!