Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store) Reviews

Response from Property: 您好！非常感謝您入住速8精選西河沿店並給予評價，酒店位於前門西河沿街67號，去國家大劇院、天安門、看升國旗、德雲社、王府井、西單、故宮等北京景點都非常方便，酒店附近就是地鐵2號線、7號線和前門公交站、酒店附近老北京小吃、餐館一應俱全可以正常滿足您的消費需求，感謝您對酒店的評價歡迎您的再次光臨，在此酒店所有員工祝您生活愉快，幸福美滿。

Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , nearby the hotel Metro Line 2, Line 7 and Qianmen Bus Station, as well as old Beijing snacks and restaurants near the hotel, are all available to meet your consumption needs. Thank you for your review of the hotel and welcome you to visit again. All the hotel staff wish you the best. Have a happy life and be happy.

Response from Property: Dear guest, thank you very much for staying at our hotel. The hotel has checked the problems that occurred during your stay. Because we don't speak the same language and have different habits, when the lady came to clean your room at the beginning, you only opened the door a crack and accepted the room supplies sent by the room attendant, which made the room attendant mistakenly think that you didn't need to clean the room. The same thing happened in the next two days. The room attendant reported to the manager. The room was cleaned normally in the next few days. If you are not satisfied with anything, the hotel apologizes to you. Regarding the problem of insects, the hotel carried out disinfection work in time and guaranteed that similar situations will not occur. I am very sorry.

Response from Property: Dear guest, hello! Because of the geographical location of the hotel, the room area is not very large, Beijing Tian 'anmen Square is a place of precious land, the room as far as possible to be small, the five organs are complete, the area is really not an advantage, because you booked our hotel's special big bed room, the room is not dry and wet separation, that is, you said one, I'm sorry for not giving you 100% stay experience. I hope it will not affect your mood for the rest of your trip. I apologize again.

Response from Property: 您好！非常感謝您入住速8精選西河沿店並給予評價，酒店位於前門西河沿街67號，去國家大劇院、天安門、看升國旗、德雲社、王府井、西單、故宮等北京景點都非常方便，酒店附近就是地鐵2號線、7號線和前門公交站、酒店附近老北京小吃、餐館一應俱全可以正常滿足您的消費需求，感謝您對酒店的評價歡迎您的再次光臨，在此酒店所有員工祝您生活愉快，幸福美滿。

Response from Property: 您好！非常感謝您入住速8精選西河沿店並給予評價，酒店位於前門西河沿街67號，去國家大劇院、天安門、看升國旗、德雲社、王府井、西單、故宮等北京景點都非常方便，酒店附近就是地鐵2號線、7號線和前門公交站、酒店附近老北京小吃、餐館一應俱全可以正常滿足您的消費需求，感謝您對酒店的評價歡迎您的再次光臨，在此酒店所有員工祝您生活愉快，幸福美滿。

Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , nearby the hotel Metro Line 2, Line 7 and Qianmen Bus Station, as well as old Beijing snacks and restaurants near the hotel, are all available to meet your consumption needs. Thank you for your review of the hotel and welcome you to visit again. All the hotel staff wish you the best. Have a happy life and be happy.

Response from Property: Hotel reply content: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , the hotel is nearby Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel, which can meet your consumption needs. Thank you for your evaluation of the hotel and welcome you to come again. We are here at this hotel. All staff wish you a happy and happy life.

Response from Property: Dear guest, hello! Thank you foryour comment on Super EightCollection Hotel West River Branch.As for the rude staff you said, l don'tagree with your point of view. Firstof all, you booked the economyfamily room (no window) in thishotel. After you stayed in the roomfor a day, you thought the room wasstuffy and hoped to upgrade oneroom for free.l upgraded the hotel'ssuperior family room (with awindow) for you free of charge, andthe upgraded room was alsoselected by you. You said that thesewer in the room was notavailable, and the hotel alsoarranged for you to change theroom.The hotel also tried its best tomeet your requirements, but it isreally not clear what made youdissatisfied, and l am sorry that lfailed to provide you with a 100%satisfactory stay experience. Thestaff at this hotel wish you a happyife and happiness.

Response from Property: Hotel reply content: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , the hotel is nearby Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel, which can meet your consumption needs. Thank you for your evaluation of the hotel and welcome you to come again. We are here at this hotel. All staff wish you a happy and happy life.

Response from Property: Dear guest! Thank you for staying at the Super 8 Select Hotel Xiheyan Branch and giving your review. We will definitely strengthen inspections for the questions you raised, strictly check the hygiene issues in each room, and deal with the odor in the room in a timely manner. We are sorry that we were not able to bring you a satisfactory experience. I hope your stay experience will not affect your future travel mood. We apologize again.

Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , nearby the hotel Metro Line 2, Line 7 and Qianmen Bus Station, as well as old Beijing snacks and restaurants near the hotel, are all available to meet your consumption needs. Thank you for your review of the hotel and welcome you to visit again. All the hotel staff wish you the best. Have a happy life and be happy.

Response from Property: Dear guest, thank you for your evaluation of the hotel. We are deeply sorry for the questions you raised. Because the hotel receives relatively few foreign guests, there is no mandatory requirement for employees to speak English. The hotel is inspected by the local police station. A series of questions are required by the local police station. You can contact the local police station at any time. We are sorry that we failed to bring you a perfect stay experience. We hope that it will not affect your next stay experience. We apologize to you again.

Response from Property: Dear guest, hello! The pictures you saw on trip.com are photos of all room types in the hotel. When we showed you the room, we told you that the room had not been cleaned. We did not let you stay in the dirty room directly, but we also arranged professional staff to clean your room after you chose the room you wanted to stay in. We are sorry that we did not provide you with a full score of the check-in experience, which is our dereliction of duty. I hope it will not affect your mood on the next trip. We will deal with the problems you raised without stopping, and we will immediately step up the inspection to express our deep apologies to you again.