Vienna Classic Hotel (Hangzhou Banshan Shiqiao)

Vienna Classic Hotel (Hangzhou Banshan Shiqiao) Reviews

Vienna Classic Hotel (Hangzhou Banshan Shiqiao)

Jiamei Building, No.538 Shiqiao Road, Gongshu District, Hangzhou, Zhejiang, 310000, ChinaView Hotel Details
Vienna Classic Hotel (Hangzhou Banshan Shiqiao)
Vienna Classic Hotel (Hangzhou Banshan Shiqiao)Vienna Classic Hotel (Hangzhou Banshan Shiqiao)Vienna Classic Hotel (Hangzhou Banshan Shiqiao)
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Vienna Classic Hotel (Hangzhou Banshan Shiqiao) Guest Reviews

4.7/5
Outstanding
788 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(788)
Positive reviews(761)
Reviews with photos/video(193)
Awesome rooms(195)
Friendly front desk staff(117)
Large rooms(75)
Convenient parking(38)
Delicious breakfast(25)
Comfortable bed(12)
Stayed multiple times(9)
Too many mosquitoes(5)
Negative reviews(27)
Anonymous User
Standard 2-bed Room
Stayed in Dec 2023
Business travelers
8 review
4.2/5
Very Good
Posted on Jan 24, 2024
Overall is ok Right opposite cancer hospital No metro nearby Has one convenient shop at entrance No food shops nearby Need walk further away Room big n clean
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Gallleya
Standard 2-bed Room
Stayed in Sep 2023
Travel with friends
5 review
4.5/5
Great
Posted on Oct 30, 2023
Good hotel. The staff doesn't speak English. When you check in, tell them that you are from Chip Trip (even if you booked on Trip com), then the woman at the front desk will understand what you want. The rooms are clean. Cleaning is every day. They also bring free water for drinking every day. We got a free upgrade of the room. The hallways are carpeted so the footsteps of other guests will not disturb you. But the doors to other rooms slam loudly. In China you won't find complete silence in a hotel, so soundproofing can be considered good. 15 minutes walk to the metro. It's half an hour by metro to the center. We liked it, thank you!
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard to prepare you to come back at any time.
Mohammad
Panorama Single Room
Stayed in Apr 2023
Travel with friends
6 review
2.7/5
Posted on May 19, 2023
It is not very clean and its far from metro, I think it was line 5 if I am not mistaken!
Response from Property: Dear customer, first of all, thank you for your recognition of our service attitude. I am deeply sorry for your experience. We will deal with your suggestions immediately and avoid recurrence. The nearest subway to us is Line 3. If you have any questions next time, you can consult the front desk. We will try our best to help you solve them. Once again, on behalf of our hotel, I sincerely apologize to you. If you have the opportunity to stay in our hotel again in the future, I hope to give you a satisfactory experience. I wish you a happy life and good health!
Jenaii
Standard Single Room
Stayed in Dec 2022
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 8, 2023
Great stay
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. Will keep working hard and always be ready for you to come back anytime.
Fengyule
Panorama Single Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2024
I have stayed here before. This time, the hotel has been renovated. I like the current style more. The hotel is right next to the Qiushi elevated road. It is very convenient to get off the elevated road. It is very close to Zhejiang Cancer Hospital. There is a free parking lot. You can get a parking ticket when you go out. It is very close to the middle of the mountain. I went to the mountain with my colleagues at night. It took about 2 hours to go back and forth. The service staff was also very enthusiastic. They gave me two bottles of mineral water when I checked out. I will choose to stay here next time I go on a business trip. I recommend it to friends in need.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you have chosen to stay at Vienna Classic Hotel Hangzhou Banshan Shiqiao. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious, and there will be take-away boxes! Home is a sheltered harbor, a warm nest, and a warm corner. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. Looking forward to your next return home!
Guest User
Panorama Single Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 13, 2024
Very good stay experience, very close after getting off the elevated road. This time I came to Zhejiang Cancer Hospital for study and exchange. Because the hotel is relatively close, it takes only ten minutes to walk to the hospital, which is very convenient. The room is very large, estimated to be more than 25 square meters. There is a washing machine with a washer and dryer on the first floor. The room arranged by the girl at the front desk just has a view of the middle of the mountain, with large French windows and a good view. The waiters are also very enthusiastic. I will choose it again next time I have the chance and recommend it to my colleagues when I go home.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you have chosen to stay at Vienna Classic Hotel Hangzhou Banshan Shiqiao. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious, and there will be take-away boxes! Home is a sheltered harbor, a warm nest, and a warm corner. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. Looking forward to your next return home!
YLD10777
Deluxe 2-bed Room
Stayed in Feb 2024
Family
16 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The room is quite big, the service is very good 033, the hotel has free parking and free breakfast
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna Classic Hotel Hangzhou Banshan Shiqiao will be the warmest and most unique one in your memory. Wish you well!
Anonymous User
Panorama Single Room
Stayed in Feb 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel room is quite big. The front desk 007 service is also very good. He gave us breakfast coupons. He is very considerate and speaks very gently. Parking is also convenient. It is very good.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna Classic Hotel Hangzhou Banshan Shiqiao will be the warmest and most unique one in your memory. Wish you well!
Guest User
Panorama Single Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The room is very comfortable, the service attitude of 002 is also very good, the surrounding environment is very quiet, and the surrounding facilities are relatively convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Panorama Single Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The hotel is very good. The room is clean and the service is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Renqunzhongdeqiji
Panorama Single Room
Stayed in Feb 2024
Business travelers
44 review
3.0/5
Posted on Mar 7, 2024
There were mosquitoes in the room, which was uncomfortable.
Original TextTranslated by Google
Response from Property: Dear customer, I am deeply sorry for your stay. The hygiene details of your room were not met on that day. I would like to express my sincere apologies on behalf of our hotel. We have also criticized and educated the staff on duty. If you have the opportunity to stay in our hotel again in the future, I hope to give you a satisfactory stay experience. I wish you a happy life and good health!
Guest User
Panorama Single Room
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Living here makes my journey more comfortable.
Original TextTranslated by Google
Response from Property: We are glad that you and your friends had a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!
wangkaimis
Panorama Single Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 13, 2023
002 The service attitude is very good, the room is spacious, the scenery is good, and there is breakfast
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Ooonaitang🍬
Standard Single Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Very satisfied, the service provided by the front desk lady 006 is very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Panorama Single Room
Stayed in Apr 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel has complete facilities and a large room. The buckwheat pillows are very comfortable to sleep on. I like Vienna's pillows very much. The hotel also helps you to send breakfast when you check in. There are many types of breakfast and the dishes taste good. There is also free parking when you check in. The receptionist's service attitude is also very good. If you don't understand something, they will help you solve it. It is a rare stay experience!!!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.