OCEAN Tsutenkaku

OCEAN Tsutenkaku Reviews

OCEAN Tsutenkaku

1-chōme-10-12 Ebisuhigashi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0002, JapanSee Hotel Details
OCEAN Tsutenkaku
OCEAN TsutenkakuOCEAN TsutenkakuOCEAN Tsutenkaku
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1 night

Guest Reviews

9.2/10
Great
79 review
Verified reviews
Location9.4
Amenities9.3
Service8.8
Cleanliness9.2
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All reviews(79)
Positive reviews(78)
Reviews with photos/video(28)
Convenient location(29)
Awesome stay(26)
Awesome rooms(25)
Easy to get around(23)
Awesome amenities(22)
Close to metro(17)
Quiet & comfortable(9)
Many amenities(7)
Negative reviews(1)
Andy
OCT-A
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 14, 2025
A perfect stay for my family. The place have everything that a home needs. Everything look new and place is clean. Location is near to most popular places.
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Ocean Tsutenkaku, and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.
Nasrolf
OCT-A
Stayed in Dec 2024
Family
31 review
10/10
Outstanding
Posted on Jan 27, 2025
Great location, great hotel. Near train station & restaurant
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Ocean Tsutenkaku, and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.
Eims
OCT-C
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 22, 2025
The location is very convenient and the place is perfect for large family. Clean and comfortable to sleep in especially after a long day outside exploring the city. Just learn how to follow a self check in instructions and you are good to go. Will definitely rebook this place
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Ocean Tsutenkaku, and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.
Maria Esther
OCT-A
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on Apr 22, 2025
A bit complicated the check-in in comparison to a front desk , too many numbers to remember but that did not matter much because the location and place was wonderful. I Will definitive recomend it
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Ocean Tsutenkaku and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.
Jason
OCT-A
Stayed in Dec 2024
Family
4 review
9.0/10
Great
Posted on Jan 8, 2025
Good location close to subway. Ran out of umbrellas to use on a rainy day. Pillows were a bit flat and hard. But very clean place and big enough to fit our family.
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Ocean Tsutenkaku, and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.
Ethan1314
OCT-C
Stayed in Nov 2024
Family
12 review
10/10
Outstanding
Posted on Dec 27, 2024
This place is very near to Ebisucho station and easily access to Tsutentaku area. Will book again in the future. I love this place so much.
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Ocean Tsutenkaku, and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.
Marusja
OCT-A
Stayed in Sep 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 10, 2024
These is all the necessary household appliances, a cool balcony, comfortable large beds, blackout curtains, detailed instructions how to check in and use the household appliances. The area is quiet, the metro is nearby, I would be happy to come again!
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Ocean Tsutenkaku, and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.
Guest User
OCT-B
Stayed in Oct 2024
Family
1 review
10/10
Outstanding
Posted on Dec 8, 2024
Great location, room is clean and enough space for 4 pax
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Ocean Tsutenkaku, and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.
Adisai Samniang
OCT-C
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 21, 2025
Very good loaction and new rooms
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our Ocean Tsutenkaku, and we truly appreciate your positive feedback.It's wonderful to know that our service met your expectations. We always strive to provide our guests with a comfortable and memorable stay, and your review reassures us that we are on the right track.We would love to welcome you back in the future and look forward to providing you with another exceptional experience.
ka lai
OCT-E
Stayed in Jun 2024
Family
2 review
8.5/10
Very Good
Posted on Jul 28, 2024
location is nice room is very clean happy to accommodate again
Response from Property: Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay at our Ocean Tsutenkaku. We take all guest concerns seriously and are genuinely sorry that we did not meet your expectations.Please know that we are investigating the matter regarding your comments to ensure it is addressed appropriately. Our goal is always to provide a comfortable and enjoyable experience for our guests, and your comments will help us improve.We truly value your input and would love the opportunity to welcome you back in the future, ensuring a much better stay. If you have any further concerns or suggestions, please feel free to reach out directly.Thank you for giving us the opportunity to improve.
Anonymous User
OCT-A
Stayed in Dec 2024
Family
4 review
9.5/10
Amazing
Posted on Mar 21, 2025
Next trip will book again
Response from Property: Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay at our Ocean Tsutenkaku We take all guest concerns seriously and are genuinely sorry that we did not meet your expectations.Please know that we are investigating the matter regarding your comments to ensure it is addressed appropriately. Our goal is always to provide a comfortable and enjoyable experience for our guests, and your comments will help us improve.We truly value your input and would love the opportunity to welcome you back in the future, ensuring a much better stay. If you have any further concerns or suggestions, please feel free to reach out directly.Thank you for giving us the opportunity to improve.
Lina Tchung
OCT-D
Stayed in Sep 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Oct 6, 2024
Good to stay, very clean
Response from Property: Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay at our Ocean Tsutenkaku. We take all guest concerns seriously and are genuinely sorry that we did not meet your expectations.Please know that we are investigating the matter regarding your comments to ensure it is addressed appropriately. Our goal is always to provide a comfortable and enjoyable experience for our guests, and your comments will help us improve.We truly value your input and would love the opportunity to welcome you back in the future, ensuring a much better stay. If you have any further concerns or suggestions, please feel free to reach out directly.Thank you for giving us the opportunity to improve.
Guest User
OCT-D
Stayed in Jun 2025
Family
2 review
8.0/10
Very Good
Posted on Jul 19, 2025
It is a few hundred meters away from Tsutenkaku and very close to the subway station. It is very convenient. There is a 24-hour Lawson downstairs of Tsutenkaku a few hundred meters away in the middle of the night. You don't have to worry about food, drink or medicine. I had stomachache on the first night I went there, so I bought medicine at Lawson in the early morning. However, the hygiene needs to be improved. There are a lot of hairs in the bathroom, and there are socks left by previous guests next to the washing machine. There is a small balcony behind the bed, but the balcony hygiene is not very good, there is a lot of dust, the sound insulation is a little bit worse, the garbage room door cannot be opened, and there is a garbage can on the street of Tsutenkaku every morning. Overall, it is not bad. The price changes vary greatly, but Ctrip's service is very good and the service is provided in time
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback. We are deeply sorry for the issues you experienced during your stay at Ocean Tsutenkaku. We value the feedback of every guest, and we regret that we failed to meet your expectations. Please be assured that we have begun investigating your concerns and will take steps to resolve them as soon as possible to ensure that we provide you with better service. Our goal is always to provide our guests with a comfortable and enjoyable stay, and your valuable feedback will help us continuously improve. We value your feedback and look forward to providing you with an even better experience in the future. If you have any further questions or suggestions, please feel free to contact us. Thank you for giving us the opportunity to improve.
Guest User
OCT-B
Stayed in Jun 2025
Other
1 review
8.7/10
Very Good
Posted on Jul 7, 2025
The room is large, with a sofa, table, hallway kitchen, large balcony, separate toilet and bathroom, washing machine, balcony, clothes drying rack, 5 minutes from Tsutenkaku Shinsekai, Abeno business district, zoo, Shitennoji are all close, within walking distance, subway is also convenient, easy to transfer. Recommended. In addition, Ctrip customer service is very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay at Ocean Tsutenkaku and appreciate your positive feedback. We are very pleased to meet your expectations. We are always committed to providing our guests with a comfortable and memorable stay, and your comments have made us more determined to move forward. We sincerely look forward to welcoming you again in the future and bringing you a better stay experience
Li Hong
OCT-D
Stayed in May 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jun 22, 2025
Self-service check-in is available. You can store your luggage in the room in advance. The room is fully equipped and there is a kitchen counter available.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback with us. We are very sorry for the issues you experienced during your stay at Ocean Tsutenkaku. We value the opinions of each of our guests and we regret that we failed to meet your expectations. Please be assured that we have started to investigate your feedback and will take measures to resolve it as soon as possible to ensure that we provide you with better service. Our goal is always to provide our guests with a comfortable and enjoyable stay, and your valuable feedback will help us to continuously improve. We value your feedback and look forward to providing you with a more perfect stay experience in the future. If you have any further questions or suggestions, please feel free to contact us. Thank you for giving us the opportunity to improve