1-chome-9-11 Higashishinsaibashi, Chuo Ward, Chuo Ward, Osaka City, Osaka Prefecture, 542-0083, JapanView Hotel Details
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Apartment Hotel 11 Shinsaibashi Guest Reviews
4.5/5
Great
77 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.3
Cleanliness4.7
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All reviews(77)
Positive reviews(75)
Reviews with photos/video(13)
Awesome rooms(27)
Large rooms(13)
Awesome amenities(11)
Would stay again(7)
Easy to get around(6)
Near shopping area(6)
Perfect for families(5)
Convenient for shopping(5)
Negative reviews(2)
Anthony Yeow
Quad(2 Double Beds)
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 27, 2025
Hotel is as good as what being posted in booking website.near to shopping area and lots of good choice of foods. Transportation to go around is very easy
Rachel Choo Lee Hua
Quad(2 Double Beds)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 10, 2025
We rented a room with two queen beds and i must said this is one of the best room i had for my trip in japan! Well, in Japan, most of the hotel is using self check in , either via kiosk or machine. This one particularly, is self check in with information guided in the email given. The customer service who attended me via wechat is very helpful and responsive. So remember to add them via wechat for the ease of communication. My husband love this apartment and we have great times here!
Jobies
Quad(2 Double Beds)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 15, 2024
It will be good if there is a places for us to throw rubbish .
9億少女的毒藥
(2 Double beds)
Stayed in Jun 2024
Family
19 review
4.0/5
Very Good
Posted on Jul 16, 2024
Nice location, walkable distance to metro, bigger than average room which can fit 4 persons, reasonably priced and recommended for family travellers.
Happy2023wawa
Quad(2 Double Beds)
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 7, 2024
location is good, space is big, everything is nice. i love it.
Hufait
(2 Double beds)
Stayed in May 2024
Couples
129 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Great place to staying. The only thing is you know who to ask for room cleaning ..
Everything else is great
Guest User
Quad(2 Double Beds)
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Good location and has everything we need
Guest User
Quad(2 Double Beds)
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 1, 2025
Will come again, better than hotel
Zhangliaoboxun
(2 Double beds)
Stayed in Apr 2024
Family
1 review
3.2/5
Posted on Jun 5, 2024
Convenient location, kitchenware has to be purchased separately.
Candy Lee
(2 Double beds)
Stayed in Oct 2023
Booked for others
2 review
4.0/5
Very Good
Posted on Nov 21, 2023
设施:👍
卫生:🤟
环境:🙂
服务:🙃
Hautung
Quad(2 Double Beds)
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Very satisfied, good location, there is a convenience store nearby, and Shinsaibashi is just a few minutes' walk away!
The room is quite large and can accommodate two 28-inch suitcases. There is a cooking stove next to it, and you can go to the nearby aeon 24-hour supermarket to buy ingredients for cooking!
There is also a washing machine, which is convenient for washing clothes every day, and the bathroom also has a drying function to dry clothes.
The air conditioner in the room can adjust heating and cooling. The temperature was very low when I went to Japan this time, and this function is really good!
Self-service check-in, any questions I have, customer service is almost instantly answered, next time I come, I will consider this hotel first!
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6/7
Guest User
(2 Double beds)
Stayed in Jan 2025
Family
32 review
3.5/5
Posted on Feb 23, 2025
You need to check your mailbox one day in advance, there will be a guide, otherwise there will be no one to serve you when you get there. The room is large and the location is very convenient, but there are hairs on each bed. My parents were very uncomfortable and did not sleep well that night. And the departure time was 10 o'clock, which was also early!
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Guest User
(2 Double beds)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Satisfied, the room is big and clean. The surrounding area is also very convenient, there are Lawson, 7-11 and Family Mart downstairs. Self-service check-in and check-out are also very convenient. I will stay here again next time.
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Yueshisiwensisi
(2 Double beds)
Stayed in Jan 2025
Family
12 review
4.0/5
Very Good
Posted on Feb 9, 2025
The location is very advantageous. There is a convenience store downstairs, and Ichiran Ramen is a 3-minute walk away. There are also many restaurants, so you can eat anywhere without any disappointments!
Shinsaibashi and many famous shops are all within walking distance, as well as the classic Glico sign. The room is very large, with a washing machine and simple kitchen utensils, and the bathroom is dryer for drying washed clothes.
Check in by yourself, get the entrance code through email (press * and then enter the password), then enter the email and enter the email password to get the room key. Note that there are two locks on the door of the room, both of which are opened with the same key, and then that door needs a little force to open. Several times we thought the lock was not opened, but in fact the door was just closed tightly, so we just needed to pull it hard. There were no staff members throughout the whole process and no one to clean the place. You can just take the garbage to the garbage room on the first floor and throw it away, which is quite convenient.
The downside is that the restaurant downstairs smells very bad, so you can't dry clothes on the balcony, otherwise the clothes will smell like barbecue, but you can dry them in the bathroom. It was a little noisy at night, but it was bearable. The other thing was that the check-in time was really late. We had to check in at 4 o'clock and check out at 10 o'clock in the morning. There was no place to put our luggage during that time. We put our luggage in the lobby, which was a bit inconvenient.
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Guest User
Quad(2 Double Beds)
Stayed in Jan 2025
Family
3 review
4.7/5
Amazing
Posted on Feb 10, 2025
Very good experience, highly recommended for family travel, close to Shinsaibashi Daimaru and other commercial areas, and many restaurants nearby