Dali Shuanglang Island Yigang Hotel (Matou Branch) Reviews

Response from Property: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality, thousands of words are summed up in one sentence, thank you for your support to the hotel.

Response from Property: Thank you for your review! If you don't want to see the sea and want a quiet sleep, you can choose a quieter room in the inner courtyard. Thank you!

Response from Property: Dear: Thank you for your affirmation, support and encouragement! We will continue to work hard to continuously improve our services and create a warm environment for every guest staying in the hotel.

Response from Property: Thank you for your five-point praise! Your satisfaction is our pursuit. We will continue to provide good service and strengthen all aspects of improvement to give all friends who stay in the hotel a better experience. We look forward to your visit again with your family and friends, and wish you a happy day.

Response from Property: Thank you for your review! Have a pleasant journey 🌹🌹

Response from Property: Thank you for your five-point praise! It is our fate and honor that you choose Daoyigang. Your satisfaction is our pursuit. We will continue to provide good service and strengthen all aspects of improvement to give all friends who stay here a better experience. We look forward to your visit again with your family and friends, and wish you a happy day.

Response from Property: Thank you for your good review. We are very happy to provide you with a comfortable accommodation experience and look forward to seeing you next time🌹

Response from Property: Dear...thank you for your review! The uncle you mentioned is not involved in the operation of the inn, so he must not know if you ask him. It happened that the front desk went upstairs to serve the guests and left. I'm really sorry. As for the inn's network, it has been very good recently. We will ask the network service provider to check and handle the situation you reported in time. I wish you all the best!

Response from Property: Thank you for your affirmation, support and encouragement! I am very happy to add joy to your journey, I wish you a safe journey🌹🌹

Response from Property: Dear, thank you for your support and encouragement. We will continue to work hard to create a warm living environment for our guests. We look forward to seeing you next time🌹

Response from Property: Thank you for your review! Satisfying every guest is our endless pursuit. Thank you again for your support and encouragement. I wish you a pleasant journey🌹

Response from Property: Thank you for your affirmation and support! We will pay more attention to detail services and create a warm experience for every guest staying here!

Response from Property: Dear: It is our pleasure to make guests satisfied with their stay! I wish you a pleasant journey🌷

Response from Property: Dear: When you checked in at our house, you said you were not feeling well. You checked out a few hours later the next day, and we didn't say anything. When you entered the room, you said the air conditioner was not hot. You turned it on and waited for 2 minutes, and the hot water was also available after a while, but you said it was not available and you couldn't wait, and said you would refund the order. We immediately agreed, but you felt that the air conditioner was working and the hot water was available, but you didn't refund it! There are so many sets of lights in the room, even if one set is not on, there are still many. You said you don't need it after changing it, why don't you turn on the other lights too! Where does the cold talk come from? Have you been fooled? ? You should have earned a lot by staying in such a good room for a special price of more than 100 yuan. You can also park for free at night, so just be happy! It's so hurtful! ! It is recommended to postpone traveling if you are not feeling well in the future! ! Oh, by the way, when we checked the room just after checking out, we found that you forgot to take a mobile phone. The front desk immediately called you to come back to get it, fearing that you would be inconvenient if you walked far away. Looking back on the whole check-in process, there is really nothing incomplete. I don't know what fault you are picking? ? ! ! Of course you are wrong. It is the most normal thing for every inn to make a phone call to communicate with the guests. But you dare not even answer the phone. Why do you hang up directly when you hear it is from the inn? You have done nothing wrong. What are you worried about? ! We will definitely maintain and improve our facilities and equipment in time. We know that the improvement of the inn is always on the way. Please believe that if no one lives in our house as you said, the whole business district will be cold, and will there be so many repeat customers in our house! Didn’t you compare repeatedly before booking our house? It’s just that you were not feeling well and affected your mood and we met you. Don’t worry, it won’t go as you wish!