Hotel Wing International Premium Osaka-Shinsekai Reviews
Hotel Wing International Premium Osaka-Shinsekai
3-6-16, Ebisuhigashi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0002, JapanSee Hotel Details
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1 night
Guest Reviews
9.1/10
Great
782 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities8.9
Service9.2
Cleanliness9.1
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All reviews(782)
Positive reviews(771)
Reviews with photos/video(232)
Easy to get around(176)
Close to metro(92)
Delicious breakfast(62)
Convenient for shopping(46)
Good sound insulation(13)
Clean bathrooms(10)
Nice bathtub(8)
Luggage delivery service(6)
Negative reviews(11)
Guest User
Deluxe Twin Room - Non-Smoking
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 27, 2025
🚅Before we go to hotel, we are worried how to get to hotel easily with luggage & children. Hotel suggested from Kansai International Airport (KIX), take the Nankai Line to Shin-Imamiya Station and get off at the West Exit (north side).
It’s a bit confusing & misleading, we took extra 10 mins walk go around at late night. It’s best to go out of East exit, walk across the road to the opposite big shopping mall, keep right walk on the main road, turn right to the first gate, hotel is just on your right! Very convenient 😁.
We arrived around 9pm & would like some restaurant tips from reception who couldn’t answer us in English. However, there were Japanese leaflets only. It would be nicer to have English leaflets too.
係關西機場可以直接坐地鐵到🚝新今宮站,在東出口過對面馬路,在右手邊沿着巨型的大商場行,見到右手邊有一個入口,右手邊就是酒店。第一次到,晚上花了一點時間才走到酒店。
酒店附近有很多廿四小時的燒肉店,Lawson,免稅的藥房記得要帶Passport,買滿一萬Yen又可以有折扣。我發現去藥房最好喺大阪心齋橋購物,買滿10,000円仲有七折!喺京都只有3%折扣😆。
最驚喜的是,酒店轉右手邊走2分鐘就是Spa World 溫泉酒店!我們付費到小朋友游泳池玩了1小時,再 Spa 🧖♀️ 享受了新加坡、峇里、傳統日式,不同風格的溫泉!
🗼酒店左手邊直行一抬頭就看見通天塔,實在太方便!
🐯🦧🦓🦒在酒店的右手直行就是天王寺動物園!滿足我們多個的願望!
我取消了,本來在市中心商場的酒店預約。希望住在比較清靜及食肆方便的酒店,讓大人和小朋友都可以輕鬆一點!
酒店前最近的是動物園前站,可以直接到心齋橋、難波、梅田站參觀景點。
Response from Property: Thank you very much for your kind and thoughtful review. We’re so pleased to hear that you and your family enjoyed your stay with us and found our location convenient for both transportation and sightseeing.It’s wonderful to know that you were able to enjoy the local area, with many 24-hour kushikatsu restaurants, convenience stores like Lawson, and tax-free pharmacies nearby. Thank you for the great shopping advice as well — we’re sure other guests will find your tips about Shinsaibashi very useful!We’re especially happy that your family had a chance to visit Spa World and relax in the variety of themed baths. It’s also great to hear that you explored local attractions like Tsutenkaku Tower and Tennoji Zoo, both of which are just a short walk from our hotel.We’re honored that you chose to stay with us over a city center hotel, and it’s great to hear that our quieter location made your trip more relaxing for both adults and children.Thank you once again for staying with us. We truly hope to welcome you and your family back on your next trip to Osaka!
Shin Alter
Room Selection Not Available-Non-Smoking
Stayed in Feb 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Apr 12, 2025
Likes: The room and especially the bathroom is very very clean. The staff has limited English but enough to communicate. About 5 mins walk to JR line Shin Imamiya and Sakaisuji line trains. Just a 10mins train ride to Namba and Shinsaibashi the main touristy area. Umeda is a bit further like 25mins. Amenities such as toothbrush and lotion available at the lobby. Many many eateries around the hotel, and also convenient stores like Daily yamazaki and Family mart is really close by. There is vending machines on floor 1,4,7 if you want a quick drink.
Dislikes: When I first reached it was a bit confusing to reach the hotel when coming out the Shin imamiya station. There is a lot of Chinese tourist and these barbarians open their room door and make a lot of noise, if so unlucky you got the same floors as them. Count your lucky stars if you don't.
Breakfast is kinda same every morning and it's boring after 2 days lol. Limited choice but nutritious.
Response from Property: Thank you for staying with us!Our hotel is located near the station and in the middle of Shinsegae area, which is crowded with many tourists every day.Our hotel is also visited by many guests every day. We are glad you enjoyed your stay with us this time!We hope you had a pleasant stay with us. All of us at the hotel aim to make you want to stay with us again. We look forward to serving you again when you come to Osaka!Thank you very much for visiting our restaurant. Our staff will continue to work on the development of the menu in the future.Thank you very much for taking time out of your busy schedule to write a review!Hotel Wing International Premium Osaka Shinsekai
angelinab
Standard Double Room - Non-Smoking
Stayed in Feb 2025
Couple
6 review
10/10
Outstanding
Posted on Mar 25, 2025
Everything is good and clean. We can get what amenities that we need from lobby so no waste. There is laundry room at lobby for around 600yen to wash and dry. Just be careful to not lose your key as you will get fine1000yen.
Response from Property: Thank you for choosing to stay at our hotel from among many hotels.We hope you had a pleasant and satisfying stay at our hotel. We are always working hard to make your stay with us as comfortable and enjoyable as possible. We recently celebrated our 2nd anniversary on the 15th. We will continue to strive for a better hotel in the future. We look forward to welcoming you again when you come to Osaka.Thank you very much for taking time out of your busy schedule to write a review!Hotel Wing International Premium Osaka Shinsekai
Owen97
Standard Double Room - Non-Smoking
Stayed in Jan 2025
Traveling with friends
66 review
10/10
Outstanding
Posted on Feb 12, 2025
Recommend to stay here due to very near to namba station which is their CBD’s area and it is very clean
Response from Property: Thank you for your stay.And thank you for staying with us again.We hope you had no inconvenience during your stay.Our hotel is located about 5 minutes walking distance from the station. The hotel is also located in the middle of the Shinsegae area, making it an ideal place for sightseeing.It also has excellent access to Namba, Shinsaibashi, and Umeda!We look forward to welcoming you again when you come to Osaka!Thank you very much for taking the time to write a word-of-mouth review!Hotel Wing International Premium Osaka Shinsekai Front
Anonymous User
Room Selection Not Available-Non-Smoking
Stayed in Jan 2025
Family
32 review
6.0/10
Posted on Feb 4, 2025
A budget hotel that has a good location. We actually requested a booking of a room with two single beds, but we were told it ran out and it’s full when we arrived. We end up only have a one-bed room and a very crammed night.
Not a good experience because there’s no flexibility of giving any room upgrade.
Response from Property: Thank you for staying with us. Please note that we are unable to assign you a room for the room type discretion plan, as the hotel assigns rooms based on availability. I am sorry that you were not able to enjoy your stay in our twin room due to high occupancy. We will consider how we can provide better service in the future. Thank you for your valuable feedback. / Hotel Wing International Premium Osaka Shinsekai
BoonBooon
Standard Twin Room-Non-Smoking
Stayed in Jun 2025
Business traveler
84 review
10/10
Outstanding
Posted on Jul 14, 2025
Hotel is very good comes with amenities and very strategic location very near to metro station
Response from Property: Thank you very much for staying with us.
Our hotel is close to the station and there are many restaurants in the area.
We hope you enjoyed your stay here in the Shinsegae area.
We are well-equipped with a free amenity corner on the first floor. We are very happy to hear that you are satisfied with our services.
Thank you very much for taking time out of your busy schedule to write a review of our hotel.
We look forward to welcoming you again!
Hotel Wing International Premium Osaka Shinsekai
Anonymous User
Standard Double Room - Non-Smoking
Stayed in Dec 2024
Couple
36 review
10/10
Outstanding
Posted on Feb 11, 2025
Love it near to Mega Donki Daiso and Shinsekai Tower!! will come back again!
Response from Property: Thank you for your stay.And thank you for staying with us again.We hope you had no inconvenience during your stay.There is a Don Quijote and DAISO just outside the station, so I hope you had no trouble during your stay and shopping.Our hotel is located about 5 minutes walking distance from the station.Shinsekai is a sightseeing spot that can be enjoyed by a wide range of guests because of the unique characteristics of this area, such as the fairs and Osaka's specialties.The hotel is also located in the middle of the Shinsekai area, making it an ideal place for sightseeing.It also has excellent access to Namba, Shinsaibashi, and Umeda!We look forward to welcoming you again when you come to Osaka!Thank you very much for taking the time to write a word-of-mouth review!Hotel Wing International Premium Osaka Shinsekai Front
Isabel Angela Khoo
Standard Double Room - Non-Smoking
Stayed in Nov 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Dec 19, 2024
Very good location - very near the Metro and JR train stations .Staff are patient , helpful and knowledgeable. Room was spacious and a lot of amenities .Right next to the famous Spa World and Tsutenkaku ,Shinsekai Area and Tennoji Zoo . Nearby hv Maruhan ******** play area and Don Tax- free building . Highly recommended !
Response from Property: Thank you very much for staying with us.We are sure you will have no trouble shopping at Don Quijote and 100-yen stores right outside the station. It takes about 5 minutes to walk to the hotel from the station, but it is not that far.How was your trip to Osaka? Did you enjoy it?The Shinsekai area is full of Osaka specialties. We also offer many Osaka specialties at our restaurant!We also offer handmade menus prepared by our staff and limited-time-only menus. We look forward to serving you the next time you visit Osaka!Our staff welcomes you with a smile so that you can spend a pleasant stay with us, and we will do our best to make you feel relaxed after a long day.We look forward to having you stay with us again!Thank you for taking time out of your busy schedule to write a review of our hotel.Hotel Wing International Premium Osaka Shinsekai Front Desk
Chiu-Chiu
Standard Double Room - Non-Smoking
Stayed in Nov 2024
Couple
22 review
10/10
Outstanding
Posted on Dec 8, 2024
A very good hotel with many Japanese style restaurants around downstairs. The location is so convenient and only 10 to 12 minutes walk from the subway station. The staff in the counter is very friendly and helpful. Overall, the hotel staying experience was great and certainly will stay again next time.
Response from Property: Thank you very much for choosing us from among the many hotels available.We hope you had a pleasant stay at our hotel without any inconvenience.Our hotel is located close to the station, and is also within easy reach of Tsutenkaku Tower, a tourist attraction. We have many guests staying with us every day. Among them, our hotel has a large number of guests from overseas. We have excellent access from Kansai International Airport, which is used by most of our overseas guests. There are various train lines near the hotel, including JR, Nankai, and subway lines, so you can go anywhere you want to go without any trouble.Our staff will welcome you with a smile from the time you check in to the time you check out. We will continue to provide a comfortable space for you to spend a pleasant stay. We look forward to welcoming you again.Thank you very much for taking time out of your busy schedule to write a review!Hotel Wing International Premium Osaka Shinsekai
Guest User
Standard Double Room - Non-Smoking
Stayed in May 2025
Couple
7 review
8.5/10
Very Good
Posted on Jun 5, 2025
The best part of this hotel is the location, it is inside the Shinsekai area.
The room was clean, the hotel in general is it more a business hotel in my opinion, but for one night was great.
Response from Property: Thank you very much for staying with us!Our hotel is close to the station, and with access to the JR line, Nankai line, and subway, it is easy to get to many places and has been well received by many guests.We are also very conveniently located for easy access to Umeda, Shinsaibashi, Namba, and Tennoji in Osaka without having to change trains.Our hotel will be in business for two years in March 2025. It is still a relatively new building due to its rebranding.We are making every effort to clean the guest rooms every day so that you can spend your stay comfortably, and we look forward to welcoming you again when you have the opportunity.Thank you very much for taking time out of your busy schedule to write a review of our hotel.We look forward to welcoming you again.Hotel Wing International Premium Osaka Shinsekai
bernard chieng chze jin
Standard Double Room - Non-Smoking
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 29, 2025
The location is very good , only 5 mins walk to the met station, and quite near to shinseikei, no need to worry sleep with empty stomach. The room is quite clean also. I will choose to stay here if I visit to Osaka again.
Response from Property: Thank you very much for your continued stay and patronage at our hotel.As you mentioned, our hotel is located in an excellent location, with easy access to the subway line, JR line, and Nankai Line. In addition, Tsutenkaku Tower, the zoo, and many restaurants are located nearby.We are happy to hear that you enjoyed your stay in Osaka.Some of the restaurants are open until late at night, so please do not hesitate to try them if you are hungry!We hope you will stay at our hotel the next time you visit us. Our entire staff looks forward to serving you next time.Hotel Wing International Premium Osaka Shinsekai
Wen Khai
Standard Double Room - Non-Smoking
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 29, 2025
Location of hotel just right beside of Shinsekai. Walkable distance from two Subway stations.
Response from Property: Thank you very much for choosing our hotel.Thank you very much for your high evaluation in your review. We are very happy and encouraged.We are glad to hear that you had a pleasant stay with us during your stay.As you mentioned, our hotel is conveniently located just a 3-minute walk from Tsutenkaku Tower, a famous sightseeing spot, and close to JR and subway lines.We hope you will visit our hotel again when you come to Osaka.Hotel Wing International Premium Osaka Shinsekai Front Desk
Balinil
Standard Double Room - Non-Smoking
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on Jul 3, 2025
Perfect breakfast , location, service , relationship to guests
Wanted to stay there longer
Also stayed in Wing hotel - Hotel Wing International-Select Osaka Umeda - Shinsekai was better.
Response from Property: Thank you very much for staying at our hotel.We would also like to thank you again for your compliments on our hotel.We are glad to hear that you were satisfied with your stay. Our hotel is close to the train station and is also a tourist attraction.Some of our guests use our hotel as a base to visit Kobe, Kyoto, Nara, etc. Have you been to any of these places?If you come to Japan again, please visit various sightseeing spots in Japan.We will not rest on our laurels and will continue to strive to create a hotel that satisfies our guests.We all look forward to serving you again.Hotel Wing International Premium Osaka Shinsekai Front Desk
Krittanon
Room Selection Not Available-Non-Smoking
Stayed in Apr 2025
Solo traveler
2 review
9.0/10
Great
Posted on Aug 1, 2025
Small room, good for solo traveling. a nice to have breakfast if you have a good deal.
Guest User
Standard Twin Room-Non-Smoking
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 25, 2025
Great hotel! The staff are decent, they know English. we booked a standard class room. the rooms are quite spacious (there is a place to turn around and put your suitcases). good transport accessibility. I went to Osaka as a tourist for the first time, the impressions are positive.
Response from Property: Thank you for choosing Hotel Wing Osaka Shinsekai as your accommodation during your stay in Osaka. I apologize for my poor English, but I am trying my best every day to communicate with you deeply and for a long time. We are glad to see you returning to the hotel with a smile on your face. We hope that you will enjoy a comfortable and satisfying trip with our constant awareness of the need to support your safe and secure stay. We look forward to welcoming you again. / Hotel Wing Premium Osaka Shinsekai